Supported Ports and Port Ranges

 solution products installation requires various ports and port ranges to be opened on your firewall. This port information helps your site and security administrators to install and configure  products, and integrations with other CA solutions and third-party products.
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CA Service Management
 solution products installation requires various ports and port ranges to be opened on your firewall. This port information helps your site and security administrators to install and configure
CA Service Management
 products, and integrations with other CA solutions and third-party products.
Ports and Port Ranges for CA Service Desk Manager
By default, CA SDM selects the appropriate port based on availability. The system reserves ports less than 1024, but can request a port number as high as 65335. The ports that you required to open on your firewall depends on settings in the NX.env file.
The following NX.env variables set the starting port (2100) and the incremental increase (plus 1) the system uses to find an open port for the process starting up:
  • NX_SLUMP_FIXED_SOCKETS=1
  • NX_SLUMP_SECONDARY_SOCKET=2100
The following list displays default and recommended ports (and port ranges) for a typical CA SDM installation:
Port Name
Port Number
xFlow Interface
/Service Point
  • Web Server Port: 9002
  • Incident Service Port: 9002
  • Search Service Port: 9006
  • Notification Search Service Port (requires Web Sockets Protocol): 9008
Insights Services Port
  • 9016
Search Server
  • HTTP Port: 9012
  • TCP Port: 9300
CA SDM Tomcat
  • Tomcat Port: 8080
  • Tomcat Shutdown Port: 8085
Database
  • Oracle: 1521
  • SQL Server: 1433
CA SDM
  • FTP: 21
  • SMTP: 25
  • HTTP: 80
  • HTTPS: 8080
  • HTTPS (secondary): 8081
  • POP3: 110
  • IMAP: 143
  • LDAP: 389
  • WebEx: 1270
  • mstsc: 1389
  • oaserver: 1706
  • Slump Socket: 2100
  • qserver: 2234
  • Proctor Socket: 2300
  • Communications: 2365
  • Apache Tomcat: 8080
  • Apache Tomcat Shutdown:
  • SSL on Apache Tomcat: 8443
CA CMDB
  • Visualizer: 9080
  • Visualizer Apache Tomcat Shutdown: 9085
  • CA Cohesion ACM: 9000
  • CA Cohesion ACM Tomcat Shutdown: 9005
CA EEM
  • Administration Port: 5250
REST
  • Apache Tomcat: 8050
  • Apache Tomcat Shutdown: 8055
CA Business Intelligence
  • Apache Tomcat: 8080
    Recommended:
     8070
  • Apache Tomcat Redirect: 8443
  • Apache Tomcat Shutdown: 8075
 EBR Search
  • Base Port: 1300
 Portal Server
  •  Apache Tomcat: 8080
  • Apache Tomcat Shutdown: 8085
  • SSL Functionality: 8443
  • Portal_Safe_List: 8444
 Support Automation
  • Main Server (Socket Server) Internal: 7005
  • Main Server (Socket Server) External: 10443
  • Socket Proxy Server (Socket Configuration Main Server) Internal: 7005
  • Socket Proxy Server (Socket Configuration Main Server) External: 10444
  • Message Routing Server (Socket Configuration) External: 10444
  • Apache Tomcat: 8070
  • Apache Tomcat Shutdown: 8075
 Visualizer
  • Apache Tomcat: 9080
  • Apache Tomcat Shutdown: 9085
Ports and Port Ranges for CA Service Catalog
Specify the startup and shutdown port numbers, if you do not want to use the default ports 
8080
 and 
8085
We recommend that you do
not
use port
7777
as the startup or shutdown port. Port
7777
is reserved for Java Messaging Service (JMS). If you must use port 7777 for the startup or shutdown port, reset the JMS port number after you have finished running the setup utility. Otherwise, port conflicts occur, and the product does not function correctly.
On each host computer where you plan to install CA Service Catalog, specify the port number for CA Service Catalog to communicate with the web server. You can change the default values during installation. If these ports are not available, have other non-conflicting port numbers available. You require port numbers 
8080
 and 
8085 
for Catalog Component service communication.
CA EEM by default uses port number
5250
(for iTechnology iGateway service). You cannot change it during installation.
CA Service Catalog requires the following ports for communication with products and components. If you have disabled these ports, enable them before proceeding with CA Service Catalog Installation. If you are not using the default ports, verify that they are open before using them. You do not need to open the shutdown ports for the products and components listed in this table: 
Product or Component
Default Port
CA Service Catalog startup port (includes access for CA Service Catalog and Service Accounting Component)
8080
CA Process Automation, CA Service Desk Manager, CA Business Intelligence/CABI Jaspersoft Server Reports
and other CA products that integrate with CA Service Catalog
8080
CA Service Catalog shut down port
8085
Visualizer port for CA Service Desk Manager
9080
SQL Server server
1433
Oracle server
1521
CA EEM
5250
IMQ port of CA EEM
7676
If you plan to implement clustering for CA Service Catalog, open all Apache JServ Protocol (AJP) and load balancing ports.
Ports and Port Ranges for CA Asset Portfolio Manager
The following list displays default ports for a typical CA APM installation:
Product or Component
Default Port
ITAM default
99
SQL Server server
1433
Oracle server
1521
CA EEM
5250
ITAM default https
443