Set Up a Public Status Page to Display Web Server Information

HID_PSP1As a System Administrator, you are responsible for the communication of information about your web server to customers. A Public Status Page (PSP) lets you display the following information:
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HID_PSP1
As a System Administrator, you are responsible for the communication of information about your webserver to customers.
DX APP Synthetic Monitor
Public Status Page (PSP) lets you display the following information:
  • Real-time website performance and availability issues
  • Website public uptime and performance history
  • Website service announcements
  • (Optional) Company branding
Examples of PSPs with company branding:
The following diagram shows the process of setting up a PSP:
Set up a public service page
Set up a public service page
Contents:
Verify Prerequisites
  • Set up monitors.
  • (Optional) Contact your DNS/IT provider to set up a hostname (
    cname
    ), for example,
    status.yourcompanyname.com
Activate a Folder
To create a PSP with multiple monitors, create and activate a folder. An active folder must contain at least one monitor. The number of monitors is unlimited.
Follow these steps:
  1. Mouseover
    Settings
    and select
    Monitors
    .
  2. Select
    Add Folder
    .
    A new folder appears with a default name.
  3. Select the new folder to open the
    Folder Settings
    page.
  4. Enter the folder
    Name
    , select Folder status
    Active
    ,
    Alerting On
    , and select
    Create
    .
Make a Folder Public
Public Folders let you see monitors on the PSP. The default PSP appears when you select the preview icon in the Public Folders PSP console.
Follow these steps:
  1. Mouseover
    Settings
    and select
    Public Status pages.
  2. Select
    Add Public Folder
    .
  3. Select the folder to publish.
  4. (Optional) Configure the
    cname
    setting.
    See Set Up the Hostname (
    cname
    ) for configuration instructions.
  5. Select
    More Options
    , complete the configuration options, and select
    Save
    . The folder is public.
Edit the Public Folder and PSP
You can update the public folder and PSP to update issues and announcements.
Follow these steps:
  1. Mouseover
    Settings
    , and then select
    Public Status pages
    .
  2. Select
    Edit Public Folder
    on the Actions menu.
  3. Select
    More Options
    , edit the settings, or change the CNAME (hostname) and select
    Save
    .
Add an Announcement to the PSP
Import announcements from an RSS feed or add them manually in the public note console. Announcements publish immediately unless a later date or time is scheduled. All announcements are stored on the Public Status page.
Follow these steps:
  1. Mouseover
    Settings
    and select
    Public Status pages
    .
  2. Select
    Add Announcement
    The Add public note window opens.
  3. Enter the announcement, select a folder, or monitor from the
    Regarding
    list, and set the
    Date
    and
    Time
    .
    The default setting is
    Public
    . Clear the
    Public
    checkbox to hide the announcement.
  4. Select
    Save
    .
    The public note is saved and the announcement displays on your PSP and the detailed status page. The PSP overview page displays the monitor or folder name as the service or website.
If you do not select a folder or monitor from the
Regarding
list, the published public note on the PSP overview page displays
General
as the service or website name.
(Optional) Set Up the Host Name
To make the status of your web sites and services appear on a domain, assign a host name (
cname
) to the folders and monitors. An example hostname is
status.example.com
. The
cname
enables the web status to appear on the specified domain.
Create a
cname
record and point at
status.asm.ca.com
to allow completion of this procedure.
Follow these steps:
  1. Mouseover
    Settings, Public Status pages
    and select a public folder to assign a hostname.
  2. Select the
    Edit Public Folder
    on the
    Actions
    menu.
  3. Add your domain hostname in the
    cname
    field and select
    Save
    .
(Optional) Customize the PSP Files
To create a PSP with the company branding information, customize the HTML and CSS template files.
  1. Review the supported Placeholders and Elements and select the placeholders and elements to customize.
  2. Download the PSP template files, find the
    psp_templates_latest.zip
    file and select
    Open
    .
  3. Edit the following files and save:
    • example_overview.html
    • example_detail.html
    • example.css
      Use Windows WordPad Application or another compatible editor to edit the files.
  4. Submit a support case and attach the customized files and images for the customization.
    The support team creates the PSP within a few business days.
Reference Information
Placeholders
Overview page
Mandatory placeholders:
  • $psp[headers]
    : replaced by the HTML headers
  • $psp[footer]
    : replaced by PSP informational text
  • $psp[javascript]
    : replaced by the PSP JavaScript code
  • $psp[curr_status_rows]
    : replaced by HTML table rows (current status)
  • $psp[hist_rows]
    : replaced by HTML table rows (performance history)
Optional placeholders:
  • $psp[home_url]
    : replaced by the URL of the overview page
  • $psp[right_header]
    : replaced by your company and folder name
  • $psp[logo_img_a]
    : replaced by your logo (if you have uploaded one in your account profile) or the folder name
  • $psp[comp_name]
    : replaced by the name of the company in your account profile
  • $psp[folder_name]
    : replaced by the folder name of the PSP
  • $psp[wm_cp_num]
    : replaced by the number of monitoring stations
  • $psp[meta_desc_body]
    : replaced by a general description for this page
  • $psp[show_today_uptime]
    : replaced by the Uptime today string if the PSP settings in the PSP console are enabled. If the settings are not enabled, replace with a no-braking-space character. Select the mandatory element ids.
Detail page
Mandatory placeholders:
  • $psp[headers]
    : replaced by HTML headers
  • $psp[footer]
    : replaced by PSP informational text
  • $psp[javascript]
    : replaced by PSP JavaScript code
Optional placeholders:
  • $psp[home_url]
    : replaced by the URL of the overview page
  • $psp[right_header]
    : replaced by your company and folder name
  • $psp[logo_img_a]
    : replaced by your logo (if you have uploaded one) or the folder name
  • $psp[comp_name]
    : replaced by your company name
  • $psp[folder_name]
    : replaced by the folder name of the PSP
  • $psp[wm_cp_num]
    : replaced by the number of ASM checkpoints
  • $psp[current_status_heading]
    : replaced by the phrase "Current Performance and Availability Status" followed by the name of the Monitor that corresponds to this detailed view
  • $psp[meta_desc_body]
    : replaced by a general description for this page
  • $psp[service_name]
    : replaced by the name of the ASM monitor that corresponds to the detailed view
Mandatory elements
Overview page
  • hist_date_[n] (n: 0..6)
  • psp_last_update
  • section_curr_status
  • table_ann
  • section_hist
  • section_ann
  • legend
  • page_loader
Detail page:
  • hist_date_[n] (n: 0..6)
  • hist_data_[n] (n: 0..6)
  • psp_last_update
  • curr_status_icon
  • curr_status_desc
  • section_curr_status
  • section_charts
  • chart_perf_7_container
  • chart_score_map_7_container
  • caption_perf_7_chart
  • caption_score_map_7_chart
  • section_charts_avail
  • chart_avail_7_container
  • chart_avail_24_container
  • caption_avail_7_chart
  • caption_avail_24_chart
  • section_ann
  • table_ann
  • section_hist
  • legend
  • page_loader