CA Service Operations Insight Connectors

CA SOI Connectors Compatibility Matrix
The following table provides the release dates of each supported version of CA SOI:
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CA Application Performance Management Connector
The CA APM solution provides 24x7, end-to-end monitoring, and management of all transactions to identify, triage, prioritize, and resolve problems before they affect your end-users and your business. The central component of CA APM is the Enterprise Manager. CA APM lets you proactively monitor and manage your increasingly complex web application services environment today and as you grow. The solution provides real-time detailed data that helps you to:
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CA APM SaaS - CA SOI Connector
The CA APM SaaS - CA SOI Connector is a unidirectional connector. This connector gathers relevant Configuration Items (CIs), services and alerts from CA APM SaaS to CA SOI. This information is used in end-to-end service-focused triage by the Business Operations Center within the organization. The interaction between the connector and CA APM SaaS is done through the REST-based APIs.
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BMC Atrium CMDB and BMC Remedy Connector
The BMC Atrium CMDB provides a consolidated and up-to-date view of the processes, users, and technologies that comprise your business and IT infrastructure. The BMC Atrium CMDB stores the complex relationships available in your IT environment.  It also enables you to optimize your IT operations and mitigate operational risks.
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CA Help Desk Connector
The CA Help Desk Connector integrates CA SOI and Service Desk solution (for example, HP Service Manager) that lets you resolve issues, incident, problem, change, and request. The CA Help Desk Connector collects product data, convert it to a common format, and expose the data for visualization, analysis, and management in a unique, heterogeneous context.
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Microsoft System Center Operations Manager Connector
Microsoft System Center Operations Manager (MS SCOM) delivers the operations management by providing Event Management, proactive monitoring and alerting, reporting, health state, and trend analysis. MS SCOM helps administrators monitor and manage the events and performance of Windows systems and applications. MS SCOM Management Packs provide the focused management for critical the Microsoft applications such as Active Directory and key third-party applications.
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ServiceNow Connector
The CA Connector for ServiceNow is a CA Catalyst connector. CA Catalyst connectors collect product data, convert it to a common format, and expose the data for visualization, analysis, and management in a unique, heterogeneous context. You can manage the collected data from the Connectors in CA Catalyst or in the products that use the CA Catalyst platform such as CA Service Operations Insight (CA SOI).
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CA Spectrum Connector
Connectors collect product data, convert it to a common format, and expose the data for visualization, analysis, and management in a unique, heterogeneous context. You can manage the data in CA Catalyst solutions or in products that use CA Catalyst data, such as CA Service Operations Insight (CA SOI).
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CA Unified Infrastructure Management (UIM) Connector
CA Catalyst connectors collect product data, convert it to a common format, and expose the data for visualization, analysis, and management in a unique, heterogeneous context. You can manage data that are collected from connectors in CA Catalyst itself. You can also manage data in products that consume or can leverage the CA Catalyst platform. The CA Catalyst connector for CA Unified Infrastructure Management (UIM) is built on the CA UIM Unified Monitoring Architecture. CA UIM is an IT management platform that provides scalable, resilient, and reliable monitoring capabilities, allowing organizations to proactively manage critical IT resources from the data center to the cloud. CA UIM enables organizations to monitor servers, applications, databases, networking services, network devices, SaaS, IaaS, PaaS, and private and public clouds.
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SNMP Connector for CA SOI
This article describes how to install and configure the CA SOI connector for SNMP.CA SOI connectors collect product data, convert it to a common format, and expose the data for visualization, analysis, and management in a unique, heterogeneous context. You can manage the data collection from the Connectors in CA SOI or in the products that use the CA SOI platform.This article contains information specific to the CA SOI connector for SNMP.
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CA Catalyst connector for SNMP
This section describes how to install and configure the CA Catalyst connector for SNMP. CA Catalyst connectors collect product data, convert it to a common format, and expose the data for visualization, analysis, and management in a unique, heterogeneous context. You can manage the data collection from the Connectors in CA Catalyst or in the products that use the CA Catalyst platform.This section contains information specific to the CA Catalyst connector for SNMP. For more information about CA Catalyst connectors and the CA Catalyst infrastructure, information that applies to all connectors, and information about custom connector integrations, see the CA Catalyst or appropriate consuming product documentation. For known issues related to this specific connector, see the SNMP Connector Readme, which is distributed with the connector package.
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CA Performance Center Connector 1.0.0
CA Performance Center (CA PC) is a web-based reporting interface that helps you effectively manage your physical and virtual networks, applications, and devices. CA PC dashboards and reports present performance data that was collected by network and systems monitoring products. You can compare large amounts of statistical data from multiple sources within a single web page.
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HP UCMDB Connector
This section describes the overview of HP UCMDB.CA Catalyst connectors collect product data, convert it to a common format, and expose the data for visualization, analysis, and management in a unique, heterogeneous context. You can manage the collected data from the Connectors in the CA Catalyst or in the products that use the CA Catalyst platform.This guide contains information specific to the CA Catalyst Connector for HP UCMDB. For more general information about CA Catalyst connectors and the CA Catalyst infrastructure, information that applies to all connectors, and information about custom connector integrations, see the CA Catalyst or appropriate consuming product documentation.
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Glossary - Connectors
The following list contains concepts and terms can be useful if you are using a CA Catalyst connector for the first time:
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Additional Resources
Includes educational resources, product references and support information.
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