CA Service Operations Insight 4.2

Release Notes
Summary of enhancements, fixes, and open issues.
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Getting Started
An overview of features and basic use of the product.
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Installing
Includes steps to acquire, install, deploy and configure your product.
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Administrating
Information for customizing and maintaining this product.
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Using
Information and procedures for end users.
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Reference
This section contains the following articles:
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Troubleshooting
Contains troubleshooting information
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Connectors
CA SOI uses connectors and the CA Catalyst infrastructure to connect to different domain managers. This section defines connectors and provides installation, configuration, and customization information for connectors.
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Web Services
This sectioncovers the Representational State Transfer (REST) and WS-Management (WS-MAN) web services that are available with CA SOI. It describes the resources exposed and the available operations to perform against these web services.
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Additional Resources
Includes educational resources, product references and support information.
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Compatibility Matrix
The supported operating systems and databases for this release of CA SOI are as follows:
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Green Book
Green Books provide knowledge focused on CA solution implementations and deployments. They deliver best practices and considerations based on real-world scenarios and knowledge compiled from global CA team experiences. Cross-functional teams of CA technical employees from field services, support and education collaborate with Technical Information to apply their expertise and create publications that deliver practical knowledge that goes beyond an "out-of-the-box" installation. Here is the link to the CA Service Operations Insight Green Book: 
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