Upgrade Enterprise Managers
In a CA APM minimal installation, you can install or upgrade the Enterprise Manager.
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In a CA APM minimal installation, you can install or upgrade the Enterprise Manager.
As an administrator, follow these steps:
Upgrade the Enterprise Manager
Ensure that you have backed up your data before you begin.
The installer upgrades the Enterprise Manager only in the directory you specified for the upgrade. Run the upgrade once for each Enterprise Manager in a cluster. For example, if you have two collectors in a cluster, run the upgrade three times (once on the MOM and once each on each collector).
Follow these steps:
- Launch the Installer, and proceed through the Introduction and CA End User License Agreement windows.
- In the Choose Install Set window, select the type of installation -- Complete or Minimal -- and click Next.
- Complete InstallationInstalls or upgrades the Enterprise Manager, WebView, the APM database, and ProbeBuilder.
- MinimalInstalls or upgrades only the Enterprise Manager and the APM database.
- Select the individual components to install or upgrade..
- When the installer prompts for an install directory, specify the directory of the Enterprise Manager to upgrade.When you specify a directory containing an existing instance of Introscope, the installer offers to upgrade it:Select Upgrade existing installation and click Next.
- If the following information applies to your existing installation, the installer provides you the option to rename the Introscope home directory.
- The installation does not include the APM database.
- The installation includes the APM database, which is installed in a directory separate and outside from the Enterprise Manager installation directory.
To continue, click Next. - On Windows, if the Enterprise Manager or WebView were configured to run as Windows services, the installer prompts you to rename service and display names.Rename, or accept old names, and click Next.
Specify External Components and License
Follow these steps:
- The installer asks for the location of the External Components Package (eula.text, osgiPackages archive).Use the Browse button to select the file.To continue, click Next.
- The installer asks you to accept the terms of the End User License Agreement (EULA). Click I accept the terms of the License Agreement.To continue, click Next.
Specify Monitoring Options During Upgrade
Follow these steps:
- On the Select Monitoring Options screen, select the components or extensions to enable.On this screen, the CA APM Integration Pack for Application Delivery Analysis is enabled by default.Click Next to continue.
- On the Select SOA Monitoring Options screen, select the environments to monitor. By default, CA APM for SOA is enabled.Click Next to continue.
Confirm the Upgrade
Follow these steps:
- The installer prompts you to confirm you want to proceed with the upgrade.Click Yes, Upgrade or Cancel & Exit.
- Introscope displays a message dialog to ensure that Introscope is shut down, that all Introscope services are stopped, and that no Introscope files or folders are in use by any running process.Confirm that Introscope and its related services and files are shut down and stopped, then click Introscope Is Shut Down, Upgrade Now.The files are installed.
- When the upgrade installation is complete, the Install Complete window opens. Click Done to complete the installation.If you use CA CEM, verify communication between the TIMs and the upgraded Enterprise Manager(s), and enable the TIMs