Getting Started
An overview of features and basic use of the product.
apmdevops97
Everything you need to get started.
CA APM provides an effective and comprehensive application performance management strategy that enables you to understand the end-user experience and measure service level agreements (SLAs). You can map all transactions to the end-to-end infrastructure, and conduct incident triage and root-cause diagnoses in a complete and integrated solution.
With CA APM, you can:
- Understand the real user experience.
- Set and manage service level agreements on business services.
- Gain 100 percent transaction visibility.
- Determine the source of problems quickly.
- Conduct triage, identify stakeholders, and perform root-cause analysis.
- Prioritize incidents based on true business impact.
- Provide proactive and predictive application monitoring.
- Increase reporting and enable continuous improvement.
CA APM is highly customizable, however CA Support does not support customizations made to out-of-the-box configurations. For example, you can customize agent instrumentation including deploying custom PBDs. You can create custom TIM HTTP plug-ins, JavaScript calculators, and shell and EPAgent scripts for agent extensions. When CA Technologies believes that customizations are causing a product issue, you will be asked to remove or disable them before we provide further help. For help with a new or existing APM customization, contact CA Technologies Professional Services or your CA Technologies Sales Representative at: http://support.ca.com, your regional CA Technologies office, or call U.S.: 1-800-225-5224.