Update the CA EEM Host Name and Application Names

To comply with security, governance, or other requirements, you can change the name of the host computer running CA EEM. You can also change the names of the applications whose access control you manage through CA EEM. To change these names, you run the setup utility on every computer that has a CA Service Catalog component. This utility updates these names globally to ensure that CA Service Catalog, CA EEM, and the integrated products run efficiently.
casm1401
To comply with security, governance, or other requirements, you can change the name of the host computer running CA EEM. You can also change the names of the applications whose access control you manage through CA EEM. To change these names, you run the setup utility on
every
computer that has a CA Service Catalog component. This utility updates these names globally to ensure that CA Service Catalog, CA EEM, and the integrated products run efficiently.
The
application names
are the CA EEM policies for managing user access control and other resources to these products. The application name
Service Delivery
in CA EEM refers to the policies governing user access control in CA Service Catalog. CA EEM includes a
Global
application name that you can apply in part or in whole to one or more products.
Follow these steps:
  1. Enter the following URL in your browser for the CA Service Catalog installation that you want to update:
    http://
    hostname:portnumber
    /usm/config
  2. Enter the password to log in to the setup utility.
    The setup utility opens on the Database tab.
  3. Click the Security tab, and specify new values for the settings that you want to change, as follows:
    • The host name of the CA EEM computer.
      If you change the host name, a “Backup and restore” option appears. To back up the CA EEM data on the current computer and restore it on the new computer, select this option.
      If you select the Backup and restore option, specify the password of the administrator on the old CA EEM computer.
    • The name of the CA EEM application instance.
    • The password of the CA EEM application instance.
  4. Save your changes.
  5. Restart the Windows services for Accounting Component and CA Service Catalog to make your updates take effect.
  6. Make the same updates on all remaining CA Service Catalog computers in your environment.
  7. Verify that CA Service Catalog is running correctly, as follows:
    1. Log in to CA Service Catalog.
    2. Perform administrative tasks. Create Services. Also, create and process requests.
The new or updated host name and application names are updated in the Windows registry.
As a best practice, back up the Windows registry after you update the host name and application names. For more information, see your Windows documentation.