Transaction Work-Area

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HID_CMDB_Transaction_Work_Area
The transaction work area (TWA or work area) is a data warehouse where you can store, review, and modify CI and relationship transaction information from multiple sources before you load the transactions into the CMDB. In the TWA, you can modify incoming transaction data to conform to your CA CMDB requirements. You also can use the TWA to modify data input that could create false positives (multiple CI representations of the same business object) or false negatives (multiple business objects identified as the same CI) during the reconciliation process.
Transaction information can apply to new objects or to objects that are already in the CMDB.
Manage CI Transactions
An administrator can display and manage CI transactions in the TWA in order to correct problems before the data is loaded into the CMDB.
To manage CI transactions, an administrator can do the following:
  • Search for CI transactions
  • Show Filter to search based on:
    • Tenant (if multi-tenancy is enabled)
    • Transaction run status
    • Active or Inactive
    • Transaction message
    • Change Order
    • Identifying and federating attributes
    • Target CI
    • Superseded By
    • CI class or family
  • Edit a transaction
  • Right-click on a transaction to:
    • View transaction details
    • Edit the transaction
  • Create a CI transaction
  • Edit in list
Manage a CI Transaction
An administrator can create, view, or modify a CI data transaction. The CI Transaction Detail page displays all nonblank attributes in the transaction. If you clear the Hide Empty Values check box, all CI attributes are displayed. For additional attribute information, point to the attribute name.
Data that you enter using this web interface must have the same format as if specified in native SQL or XML. For example, when you enter data for a lookup field, refer to the section on XML Input. When you want to specify an owner, to look up an owner by userid, use braces { } to specify the lookup field. For example, to find the name associated with userid "admin", enter admin{userid} in the owner column.
The TWA accepts free-form text as case sensitive by default unless you use the -I GRLoader option to enable case insensitivity. Attribute values are not validated until load-from-TWA run time, so values must be entered exactly as required. If you enter string values for nonstring MDB fields, GRLoader issues warnings when loading to the CMDB. You can also simulate loading the data to predetermine (-simci) whether a set of transactions can create new CIs (ambiguities with existing CIs) or report errors in the data.
An administrator can do the following:
  • View a transaction
  • Create a transaction
  • Edit the transaction
  • Save or Cancel transaction changes (Edit mode)
  • Reset the original transaction data (Edit mode)
  • Show or hide data (Attributes tab)
  • Set the target CI (Reconciliation tab)
Restrictions
:
  • If tgt_id is defined for a transaction, it displays as a CI name in the Target CI field.
  • If superseded_by is defined for a transaction, it displays as a CI name in the Superseded By field.
  • TWA entries are not logged.
For more information about data values for special attributes, see How to Load the TWA Using GRLoader.
Manage Relationship Transactions
The Relationship Transaction List displays relationship transaction data input.
Using this page, an administrator can do the following:
  • Search for relationship transactions
  • Show Filter to search by:
    • Tenant (if multi-tenancy is enabled)
    • Relationship type
    • Transaction run status
    • Active or Inactive
    • Transaction message
    • Change Order
    • Provider CI identifying attributes
    • Dependent CI identifying attributes
On the list, an administrator can do the following:
  • Create a relationship transaction
  • Edit in list (except for identifying attributes)
Manage a Relationship Transaction
An administrator can view and modify data for a single relationship transaction. On the Relationship Transaction Detail page, an administrator can do the following:
  • Create a relationship transactionView the transaction
  • Edit the transaction
  • Save or Cancel transaction changes (Edit mode)
  • Reset the original transaction data (Edit mode)
To update a relationship transaction, follow these steps:
  1. Click Edit.
    The Update Relationship Transaction page appears.
  2. Modify and complete fields.
  3. Select Active.
  4. Click Save.
    The relationship transaction is saved.
The TWA accepts free-form text as case sensitive by default unless you use the -I GRLoader option to enable case insensitivity. Attribute values are not validated until load-from-TWA run time, so values must be entered exactly as required. If you enter string values for nonstring MDB fields, GRLoader issues warnings when loading to the CMDB. You can also simulate loading the data to predetermine (-simci) whether a set of transactions can create new CIs (ambiguities with existing CIs) or report errors in the data.