Search Attachments

You can enter search criteria to filter the Attachments List to display only the attachments you want to see. You can also search for individual attachments to view or edit.
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HID_SearchAttachments
You can enter search criteria to filter the Attachments List to display only the attachments you want to see. You can also search for individual attachments to view or edit.
Follow these steps:
  1. From the Administration tab, select Attachments Library, Attachments.
    The Attachment Search page opens.
  2. Complete the search fields. The following fields require explanation:
     All search fields that allow text entry support use of the % wildcard character.
    • Repository
       -- The repository where the file resides.
    • Status
       -- Choose from one of the following values:
      • Installed
         - Attachment is available and in place.
      • Link Only
         - Attachment is a URL link.
      • Not Installed
         - Attachment is not in place. Request has not completed successfully.
      • Archived 
        - Attachment is archived.
      • Not Available
         - The attachment could not be found after an archive and purge.
      • Knowledge File 
        - Attachment is a text file.
  3. Click Search.
    The Attachment List page displays the attachments that match your filter criteria. You can select an attachment to view or edit it.
    If you are using multi-tenancy, a tenant drop-down list appears in the search filter. If you select <empty> in this drop-down list, the search is public.