Define Closure Codes

You use closure codes to indicate the final outcome of a change order. You set the field manually or when updating status activity on a change order. CA SDM provides the following default closure codes:
casm1401
HID_Define_Closure_Code
You use closure codes to indicate the final outcome of a change order. You set the field manually or when updating status activity on a change order. CA SDM provides the following default closure codes:
  • Successful
    Indicates the change order was successful.
  • Unsuccessful
    Indicates the change order was unsuccessful.
  • Successful with Errors
    Indicates the change order was successful, but directly or indirectly caused errors.
You can define closure codes to use in managing change orders.
Follow these steps:
  1. On the Administration tab, select Service Desk, Change Orders, Closure Code.
    The Closure Code List appears.
  2. Click Create New.
    The Create New Closure Code page appears.
  3. Complete the required fields.
  4. Save and close the window.