Mail Server

As part of setting the administration configuration options, you configure the following parameters for the mail server. The mail server sends automated messages from CA Service Catalog. These settings apply to the children of the business unit that you updated, according to the inheritance of configuration settings through the business unit hierarchy.
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Any mail-related settings in custom rule actions override these mail server parameters. For more information about events, rules, and actions, see the section Manage Events-Rules-Actions.
As part of setting the administration configuration options, you configure the following parameters for the mail server. The mail server sends automated messages from CA Service Catalog. These settings apply to the children of the business unit that you updated, according to the inheritance of configuration settings through the business unit hierarchy.
  • From Address
    Specifies the address that emails are sent from.
  • Host Name
    Specifies the host name of the mail server.
  • Port Number
    Specifies the port number on the mail server that listens for incoming calls from CA Service Catalog.
  • User ID
    Specifies the user ID for accessing the mail server.
  • User Password
    Specifies the password for accessing the mail server.
Specify these parameters and click the Test button to verify the connection between CA Service Catalog and the mail server. If the test fails, review the view.log file in the USM_HOME\logs folder.