Building

Learn how you can build and extend the product to suit your requirements.

casm1401

CA Service Desk Manager

Modifying Web Interface

Modifying Notifications and Queries

Modifying CA Business Intelligence Reports

Versioning System Customizations

CA Service Catalog

Modifying Catalog Content

Modifying Branding

Using Web Services to Automate Business Processes

Adding Custom Fields to the Interface

Building CA Service Desk Manager

Building CA Service Catalog