How to Install CA SDM Connector

CA SDM notifies the CA SDM connector when changes occur to incidents, problems, change orders, CIs, and relationships. The CA SDM connector queries CA SDM for information about the object (router, for example) and transmits the information through the connector framework and publishes to CA Catalyst.
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CA SDM notifies the CA SDM connector when changes occur to incidents, problems, change orders, CIs, and relationships. The CA SDM connector queries CA SDM for information about the object (router, for example) and transmits the information through the connector framework and publishes to CA Catalyst.
The CMDB module of CA SDM provides a repository of CIs and their relationships. Organizations can use the repository to view the CIs (printers, computer systems, network services, for example). CI relationships can be viewed on the CI detail form or through the MDR Launcher in CA CMDB Visualizer. For more information about the MDR Launcher in CA CMDB Visualizer, see MDR Management.
The following diagram shows how to install and configure the 
CA SDM
 Connector:
Install CA SDM Connector
Install CA SDM Connector
 
Follow these steps:
 
  1. If you plan to install the 
    CA SDM
     Connector and the CA Catalyst Server on different computers, install the CA Catalyst Container on the same computer where you plan to install the 
    CA SDM
     Connector (For more information about installing the CA Catalyst Container, see the 
    CA Catalyst documentation
    ).
  2. Restart the CA Catalyst Container service on the CA Catalyst server.