Step 5 - Finalize the Integration with the Common Components

If one of the product installed is integrated with any common component, for example CA Process Automation then all the other products are also integrated with the same CA Process Automation. A new product installed is automatically integrated with all the existing products.
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If one of the product installed is integrated with any common component, for example CA Process Automation then all the other products are also integrated with the same CA Process Automation. A new product installed is automatically integrated with all the existing products.
Restart the services for CA Asset Portfolio Management, CA Service Desk Manager, and CA Service Catalog for auto-integration changes to come into effect after installing these products.
Auto-Integration Considerations:
Consider the following, if you are integrating:
  • CA EEM and CA Process Automation Considerations:
    If you have installed CA EEM and CA Process Automation and integrate one or more CA Service Management products with these common components, ensure that you provide the same CA EEM information that you provided while installing CA Process Automation for auto-integration to be successful.
  • CASM_Policy File
    : Do not modify or edit the CASM_Policy file from
    CA SDM
    ,
    Administration
    ,
    SOAP Web Services Policy
    ,
    Policies
    ,
    CASM_Policy File
    . If you modify the file, generate a new CASM_policy file and manually copy this file from the CA SDM installation directory to the installation directory of all CA Service Management products. 
Depending upon your deployment, see the following sections for some additional manual steps to be performed to finalize the integration: