Uninstall Unified Self-Service

Uninstall Unified Self-Service, if you no longer need it. Before uninstalling, ensure that you install JRE 1.7.51 or later and set JAVA_HOME to the JRE path. Make sure to add JAVA_HOME in the Environment PATH variable.
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Uninstall Unified Self-Service, if you no longer need it. Before uninstalling, ensure that you install JRE 1.7.51 or later and set JAVA_HOME to the JRE path. Make sure to add JAVA_HOME in the Environment PATH variable.
Follow these steps:
  • (Windows) Click Start, All Programs, CA, Unified Self-Service, Change Unified Self-Service Installation, and select Uninstall Product. You are prompted to take the backup. Click OK.
    A CAOpenSpaceBackup.car backup file is created under the path C:\CA_Open_Space_Backup.
  • (Linux) Navigate to the install directory, run Change Unified Self-Service Installation, and select Uninstall Product. You are prompted to take the backup. Click OK.
    A CAOpenSpaceBackup.car backup file is created under the path \CA_Open_Space_Backup.
    The installed directories and files are deleted from the system but the database is not deleted.