USM Data Mapping for CA Service Desk Manager Connector

When connectors import services and CIs from domain managers, they normalize the classes, properties, relationships, and severities in the domain manager to adhere to the USM schema. This section lists the CA SDM classes, severities, and relationships and their USM mapping after the import.
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When connectors import services and CIs from domain managers, they normalize the classes, properties, relationships, and severities in the domain manager to adhere to the USM schema. This section lists the CA SDM classes, severities, and relationships and their USM mapping after the import.
For more information about CI property mapping, see the CA SDM Connector policy file located at the policy registry location.
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