Collaborate Using Communities

Communities are the different forums that your organization creates to help people connect and share information. You can perform the following tasks in the Communities page:
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HID_My_Communities
Communities are the different forums that your organization creates to help people connect and share information. You can perform the following tasks in the Communities page:
  • View the communities that you are currently part of and the communities that your organization created for you to explore.
  • Post or reply to questions in the communities that you have joined.
  • Join communities that you are not a member of. Access to communities may require approval from your Administrator.
Follow these steps:
  1. Log in to Unified Self-Service.
  2. In the Menu bar, click My Communities.
  3. To post a question in communities, complete the following steps:
    1. Click New Question and enter the question.
      You can alternatively click the Ask a Question tile on the Home page. 
    2. At the bottom of the page, click Change to select the community that you want to post your question in.
  4. Select a community to view the questions in the community.
  5. To reply to a question, select the question and the click Reply.
  6. To join a community, complete the following steps:
    1. Click All Communities.
      A list of communities is displayed.
    2. In the community that want to join, click Join.