Fixed Issues - 17.1

The following table includes issues that have been fixed and are a part of  17.1 release:
casm171
The following table includes issues that have been fixed and are a part of
CA Service Management
 17.1 release:
xFlow Interface
S.No.
Fixed Issue ID
Description
1
DE35316
The xFlow Interface is not accessible outside the CA SDM server.
2
DE37991
An analyst is unable to use the notify and transfer functionality for the ticket type as request. However, an administrator can perform the same functionality.
3
DE33883
Error messages are displayed when attempting to mark all notifications as read.
4
DE35598
Tickets with inactive status are displayed when you filter by status.
5
DE37933
The xFlow Interface is unresponsive when the CPU usage is 100%
6
DE33942
Any KB article with a special character (comma) in the summary, is not displayed as Suggested Solutions.
7
DE31482
The security headers are missing.
8
DE37113
A work stream hidden by an analyst results in the same work stream being hidden for another analyst. The same applies for unhiding the work stream.
9
DE36925
Able to create a ticket with status as inactive.
10
DE37386
After initiating a chat from the command bar, if you press the back space key, the chat window goes out of focus.
11
DE37702
The command:
switchview
, doesn't launch the existing ticket in classic SDM.
12
DE37756
After uninstalling xFlow Interface, queries related to heat and weather features are frequently executed on the database.
13
DE37781
During the ticket creation process, categories displayed to the analyst are not filtered based on the ticket type, instead all categories are displayed.
14
DE37865
For a status change, an administrator can set a description <field/attribute> as mandatory. The status change fails, inspite of providing/adding a description.
15
DE36815
Adding a comment while changing the ticket status results in multiple notifications.
16
DE38143
An error message:
Unable to connect
, is displayed while accessing the ticket from a work stream that has an invalid attribute value.
17
DE37782
Inactive categories are displayed to the analyst during the ticket creation process.
18
DE37827
Unable to perform additional actions (status, priority, and transfer) on a ticket from the ticket information panel.
19
DE35420
The label
Last Modified
is localized incorrectly.
20
DE37839
The label
Log Comment
is not localized.
CA Service Desk Manager
S.No.
Fixed Issue ID
Description
1
DE35271
Configuring Advanced Availability for FQDN - The redirect URL in the generated web engine configuration files are incorrect.
2
DE36706
Attachments to a Configuration Item can not be viewed.
3
DE35188
CA Service Desk Manager shows as licensed to unknown.
4
DE37188
The web service methods "createAttachment" and "removeAttachment" fails when attaching/removing a file to a Configuration Item.
5
DE37058
When the value in an SREL form field contains a unique value and the user clicks on the corresponding Lookup header field, the search popup is not displayed.
6
DE35622
After applying the patch
T5ED178
, when a
Maunal Notify
is sent with more than 1 attachment, the attachments are corrupted.
7
DE36422
Data partition constraints and attachments -
Download Failed - AHD05072:Security settings prevent viewing this record
8
DE36844
When I log into CA Service Desk Manager with Administrator rights, and click on the the '
Change Calendar
', it takes a lot of time to load and I see an error in the standard logs.
9
DE35562
During a Maileater test setup, the customer has encountered an error when the email processed by Maileater contains an attachment with an 'illegal' character like a ?. The attachment appears in the attachments list on the newly created ticket, but it's file is not present.
10
DE35522
When the autosuggest gives results for a lookup field,  when traversing that field with keyboard arrows, the current value is not highlighted in the suggested values.
11
DE37153
When entering the /ChangeOrder command, if you type a space and a hyphen, you see a dropdown of garbage data. If you choose these options, it creates the ticket (change Order) with wrong ticket type (incident) and wrong data (Incident area).
12
DE37022
When adding Classic Workflow Tasks on a ticket (R\I\P) and use the Insert button, after selecting the task from the '
All Workflow Task Types
' list, the selected option is not shown and remains blank.
13
DE37696
Cannot save the search with assignee that has first name.
14
DE37057
When updating a list of Configuration Items via GRLoader, the 'Model' is incorrectly updated if not found.
15
DE35944
Contact search page pops-up when searching incidents and filtering by assignee.
16
DE38228
Exports data rows one less than defined in
export_max_fetch_rows
.
CA Service Catalog
S.No.
Fixed Issue ID
Description
1.
DE30511
Form labels are not wrapped and does not fit in Window.
2.
DE32224
Subscriptions cancelled at end of month erroneously credited.
3.
DE34848
Form item Table shows no scrollbar when it has a parent Fieldset. 
4.
DE35294
ca_fdGetSelectTableRows takes very long time to load data
5.
DE35263
Requests raised with the admin user as requested by or requested for user sends request email from events-rules-actions to the users within their 'ADMIN' AD group rather than the actual $req_for_user_id$.
6.
DE36262
Authorization levels reset when changing BU. When a user has access to multiple Business Units, and if they switch a Business Unit in CA Service Catalog UI, it removes the approval levels from the user's contact record.
7.
DE34924
In an integrated environment of CA SDM, Unified Self-Service, and CA Service Catalog (Portugese Brazilian locale), while translating "My resources" the English content gets mixed with Portuguese.
8.
DE34697  
All form fields are not displayed in an email.
9.
DE34777
If you add an attachment that exceeds 5.2 MB in IE 11.0 to a request without increasing the attachment counter size, no pop-up messages are displayed.
10.
DE36481
In an integrated environment of CA Service Catalog with Unified Self-Service (USS), USS randomly misses attaching attachments to an existing ticket as well as for new tickets.
11.
DE36636
Select Options are missing in the Request creation.
12.
DE37263
The request's detailed page displays unevenly.
13.
DE37287
In the
Requests
tab, the folder icon display issue is observed. Icon and folder names have more space.
14.
DE37263
In the Request Details page,
General Information
section is displayed unevenly.
15.
DE37569
DE37666
Alignment problem when browsing the last folder. Navigate to CA Service Catalog Home, Requests folder, and go to the last folder (that is, no sub folders) the folder name text is not aligned or displayed properly. 
16.
DE37716
Form select box retaining value issue
17.
DE35539
CA Service Catalog Export/Import Utility varying between using path and offering name.
When exporting and importing Service Offerings, CA Service Catalog is using the offering_id path rather than the service_name path to place the newly imported service offering.
18.
DE37920
CA Service Catalog Form onLoad() is not working.
19.
DE37478
JS onLoad is not executed when looking at a submitted request.
20.
DE37120
Table, in data Mode, does not save data after clicking
Save
.
21.
DE37661
Save button is not working when a form is deleted.
22.
DE38146
Text Field Area Label is shown at the bottom and not on the top.
23.
DE37837
DE37819
Table, in data mode, does not save data after submitting a service. 
24.
DE36529
JavaScript is erratic in forms. The onValidate functions are being triggered only on onLoad. JavaScript erratic in forms
25.
DE35391
OOTB JavaScript
ca_fdInvokePlugin()
is undefined in CA Service Catalog.
26.
DE36391
CA Service Catalog request email is showing hidden Labels and Field Set names in email notifications.
CA Asset Portfolio Manager
S.No.
Fixed Issue ID
Description
1
DE34169
While customizing the search filter for Models, when I click the
Deactivate
button, the error message "
Object reference not set to an instance" appears."
2
DE37081
After installing CA APM, event service shows the error message "
Error Occured in Sync ITAM Audit: Error Code :515 Message Cannot insert the value NULL into column 'audit_trail_id', table '@arg_audpointer'; column does not allow nulls. INSERT fails.
"
3
DE37226
FATAL error in the reconciliation message queue, and assets are not matched or reconciled.
4
DE37234
When an asset is updated on multiple fields (for example update both the contact and the location), a csv data file is created with multiple lines for each change.