Installing CA Asset Portfolio Management

CA Service Management installer performs prerequisite checks and mandatory validations before installing CA Asset Portfolio Management. Ensure that you have reviewed the  and Pre-Installation Considerations topics before proceeding with the installation.
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CA Service Management installer performs prerequisite checks and mandatory validations before installing CA Asset Portfolio Management. Ensure that you have reviewed the Installation Prerequisites and Pre-Installation Considerations topics before proceeding with the installation.
 
Follow these procedures:
 
 
 
Install CA Asset Portfolio Management
CA Asset Portfolio Management App Server uses the reserved port 9080 and CA Service Catalog uses the reserved port 7777. Reserved ports are set internally and are not configurable during CA Service Management installation. Do not configure any other services on these reserved ports.
Follow these steps:
 
  1. Download the following DVDs for CA APM 17.1 as per your Environment requirement from CA Support
    1.  
      DVD500000000001030
       - CA APM 17.1 for Windows (with Catalog)
    2.  
      DVD500000000001053 - 
      CA APM 17.1 for Windows (Without Catalog)
  2. Copy and extract the installation files on all servers in your environment where you plan to install CA SDM. 
  3. Right-click 
    Setup.exe
     and launch the CA Service Management Installer.
  4. Select a language of your choice.
    Click 
    Next
  5. Select 
    CA Service Management
    .
    Click 
    Next
  6. Select 
    Microsoft SQL Server
     or 
    Oracle
     as the database type in the Database Configuration screen:
     For Windows Microsoft SQL Server database, 
    mdbadmin
     is the default user.
    Verify that you are providing a valid tablespace path if you have an Oracle database. The database installation fails if this path is invalid. The following path is an example of a valid Oracle tablespace path: C:\app\Administrator\oradata\Oracle_Service_Name.
    1. If you have installed the 
      Microsoft SQL Server 
      database, complete the following information:
      Field Name
      Description
       
      Database Server
       
      Enter the host name of the database server.
      If the target instance is part of a clustered instance, the virtual host name of the cluster must be used.
       
      Database Name
       
      Enter the Database name (
      mdb
      ), the name of the target DBMS. The default value is mdb.
       
      Database Port
       
      Provide the port identifier for the target DBMS.
       
      Database Server Instance
       
      The database instance name. Leave this field blank if you are using the default instance.
       
      Database Admin User
       
      For Microsoft SQL Server, 
      sa
       is the default value. The 
      sa
       user is the admin user with permission to create a user and schema.
       
      Database Admin Password
       
      Enter the database password of the user specified by database admin user. There is no default value for this parameter.
       
      mdbadmin Password
       
      Enter the password for the user specified for the MDB admin user.
       
      Confirm mdbadmin Password
       
      Confirm the password.
    2. If you have installed the 
      Oracle 
      database, complete the following information:
      Field Name
      Description
       
      Database Server
       
      Enter host name of the Oracle database server.
      If the target instance is part of a clustered instance, the virtual host name of the cluster must be used. 
       
      Oracle Service Name
       
      Enter the Oracle Service name.
       
      Listener Port
       
      Enter the listener port for the database.
       
      Net Service Name
       
      Provide the Net Service Name of the Oracle database where the database resides.
      If the database is remote, use the Net Service name that is defined within the Oracle client on the local computer. CA SDM uses a local installation of the Oracle client to specify a Net Service name that is different from the service name on the Oracle server.
       
      DBA User Name
       
      Provide the name of an Oracle user with DBA access. The default value for DBA user is 
      SYS
      .
       
      DBA User Password
       
      Enter the password for the DBA user.
       
      mdbadmin Password
       
      Enter the password for MDB admin.
       
      Confirm mdbadmin Password
       
      Confirm the password.
       
      Tablespace Path (on DB Server)
       
      Provide the tablespace path on the database server.
       
      Oracle Home Path
       
      Provide the Oracle client 32-bit path.
       
      Data Tablespace Name
       
      Provide the name of the data tablespace. The default value is 
      MDB_DATA
      .
       
      Index Tablespace Name
      :
      Provide the index Tablespace Name: The default value is 
      MDB_INDEX
      .
      Click 
      Next
      .
  7.  does not support the un-installation of the CA Asset Portfolio Management. Uninstalling the CA APM does not uninstall the MDB, as there is no rollback mechanism for the same. For more information, see CA Asset Portfolio Manager Considerations.
    Select 
    CA Asset Portfolio Management
    .
    image2014-10-27 15:29:12.png
  8. Provide the CA Asset Portfolio Management Server Details:
    image2014-10-27 15:37:15.png  
  9. Select the Configure Common Components to integrate CA Asset Portfolio Management with CA EEM, CA Process Automation, or CA Business Intelligence.
    1. Providee the CA EEM server details for authentication and authorization. For more information, see Install CA EEM
      CA Embedded Entitlements Manager (CA EEM) Details
       
      Click 
      Next
      .
    2. Integrate with CA Process Automation for event notification processing. For more information, see Install the CA Process Automation.
      image2014-10-27 17:30:17.png
      Click 
      Next
      .
  10. Review the Installation Progress Screen. Click
     Install
     to begin installation.
  11. After the installation is complete, click 
    Finish
    .
Start the CA APM Services
After the installation is complete, start all services. Perform the following steps:
  1. Navigate to 
    Start
    Settings
    Control Panel
    .
  2. Double-click
     Administrative
     Tools.
  3. Double-click 
    Services
    .
  4. Locate and start each of the following services:
    • Apache Tomcat 7.0 Application Management Suite (AMS) Service
    • CA Asset Portfolio Management - Data Importer Engine
    • CA Asset Portfolio Management - Event Service
    • CA Asset Portfolio Management - Export Service
    • CA Asset Portfolio Management - Registration Service
    • CA Asset Portfolio Management - HW Reconciliation Engine
    • CA Asset Portfolio Management - LDAP Import Service
    • CA CASM
       For performance reasons, it is recommend that you do not start the CA CASM service when you are not using multi-tenancy.
    • CA iTechnology iGateway 4.6
Start the Web Interface for CA APM
After installing CA APM, start the web interface to verify that CA APM is ready to use. Provide the login credentials and web interface URL to users. As an Administrator you can configure security, user interface, set up hardware, and, if necessary, configure the product components. 
Install IIS and ASP.NET on the system where you plan to install CA APM. Ensure that you register ASP.NET with IIS, before you start the web interface. Perform the following steps:
  1. Depending on your Windows server, complete one of the following steps:
      1. Open the Server Manager.
      2. From the Manage menu, select 
        Add Roles and Features
        .
      3. Follow the on-screen instructions and select the installation type and the destination server.
      4. In the Select server roles pane, under 
        Roles
        , expand 
        Application Server
        , and select the appropriate ASP.NET version.
        Click
         Next
        .
      5. Follow the on-screen instructions and complete the installation.
        ASP.NET is now registered with IIS.
  1. Start the web interface using one of the following methods:
    1. Open a supported Web browser and enter the appropriate URL in the following format:
    2. Replace server name and port with the name of the server and the port that are hosting the CA APM web servers.
    3. A Start menu shortcut is created on your web server that references the URL location. Click 
      Start
      Programs
      CA
      Asset Portfolio Management
      .
    4. To log in to CA APM, enter the default credentials:
      1.  
        User Name
        uapmadmin
      2.  
        Password
        uapmadmin
        : If you changed the password during the installation, use the password that you created.
        A browser error or a user name error can appear in certain cases. You can resolve these errors by following the troubleshooting instructions given in the error message.
Verify the CA APM Installation
After you have completed all installation procedures, you can verify that CA APM was installed successfully. Perform the following steps:
  1. Log in to the servers where you installed CA APM.
  2. Click 
    Start
    Control Panel
    Programs
    .
  3. Verify that the following component is available on all applicable servers:
     
    CA Asset Portfolio Management
     
    You have completed the installation verification.
    If you backed up the Storage folder contents before installing, restore the contents now. Use the Storage folder contents that you copied and paste them into the following location:
     
    [ITAM Root Path]/Storage/
     
    If you receive a prompt about folders that already exist, merge the folders.
    After installing
     
    CA APM 17.1, the release version is shown as 
    17.0.0.157
     on the application user interface.
    The env.info file for CA APM 17.1 in the CA APM installed folder includes the following information:
    • product=ITAM
    • major=17
    • minor=1
    • cum=0
    • roll-up=0
Other Products Installed with CA APM
The following products are installed when you install CA APM:
  • Common Asset Viewer
  • CORA 12.5.0.34
  • Common Administration for Service Management (CASM)
  • Migration Toolkit