Modify Global Page Elements

Global page elements include both text and icons. The same global page elements apply to all users, regardless of business unit that they are logging in to. The global page elements also apply regardless of whether you have modified the themes of one or more business units.
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Global page elements include both text and icons. The same global page elements apply to all users, regardless of business unit that they are logging in to. The global page elements also apply regardless of whether you have modified the themes of one or more business units.
Global page elements appear on several or all product pages. They include the product name, shopping icon, and footer.
Follow these steps:
  1. Back up the USM_HOME\view\webapps\usm\locale\icusen\ includes_shared.xml.
    Always
    back up XML files and other configuration files before editing them.
  2. Open the includes_shared.xml file, using an XML editor.
    The folder location is for an English system (icusen). For other languages, the location is different.
  3. Find the line that controls the text that you want to update. For example,
    • Text for the product name: <product_title> value
      Default:
      CA Service Catalog
  4. Update the lines to the values you want, and save the file.
  5. Access the folder that contains the icons that you want to update. For example, USM_HOME\view\webapps\usm\images or USM_HOME\view\webapps\root folders contain icons.
    To view an icon, double-click its file name.
  6. Perform the following steps for each icon that you want to change:
    1. Rename the original file to filename_OLD.png.
    2. Copy your new file to the folder, and rename it to the original file name.
  7. Log in to CA Service Catalog and verify your updates on the product UI.
  8. Copy the icons that you customized to the USM_HOME\filestore\custom\images folder.
This step is required to help ensure that your updates apply to all users in your organization.
You have modified the global page elements.