Modify CA Business Intelligence Reports (SAP Business Objects)
This article contains the following topics:
casm172
This article contains the following topics:
The following CA Business Intelligence (SAP BI) reports are shipped with
CA Service Management
Release 14.1:- (For CA SDM) Crystal Reports and Web intelligence reports
- (For CA Service Catalog and CA Asset Portfolio Management) Web Intelligence reports
Before you modify the reports, ensure that you have followed these prerequisites:
- Installed Crystal Reports 2013 Designer on the machine where CA Business Intelligence Release 4.1 SP3 Client Tools are installed.
- Completed CA Business Intelligence Configuration for CA SDM using theCA Service ManagementInstaller.
Please do not modify OOTB Universe and Reports. Always make a copy, modify the copy and save it outside the CA Reports folder.
Modify Crystal Reports
Follow these steps:
- Open the Crystal Reports 2013 Designer on the machine where it is installed.
- Log in to the BusinessObjects Repository.
- Navigate to the Folder structure in the Repository Explorer and open the Target Report that you want to modify.
- Click Database Menu, Database Expert Edit Query.
- Make the necessary modifications.
- Create or update formulas, if required.
- Click File, Save As. Provide a New Report Name and save it outside of the CA Reports folder.
Modifying Web Intelligence Reports
Follow these steps:
- Open the Web Intelligence Rich Client on the machine where CA Business Intelligence Client Tools are installed.
- Log in to the BusinessObjects Repository.
- Navigate to the Folder structure in the Repository Explorer and open the Target Report that you want to modify
- Click Design, Structure.
- Click Data Access, Edit.
- Make the necessary modifications.
- Create or update variables, if required.
- Click File, Save As. Provide a New Report Name and save it outside of the CA Reports folder.
At the end of this topic, you have successfully modified the reports.