Managing Product-Provided Data Imports

This article contains the following topics:
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This article contains the following topics:
Product-Provided Data Import Types
The product provides a set of predefined data imports that already contain all mappings and settings. These imports help you get started with data management. The two types of product-provided data imports allow you to perform the following functions:
  • Read-only data imports - Allow you to monitor internal system functions, such as the LDAP Sync import of contacts.
  • Object imports - Allow you to perform imports of common objects, such as locations, contacts, and assets.
You cannot modify the mappings and settings in the product-provided data imports. However, you can copy the imports and modify the copies.
Monitor the Status of Product-Provided Read-Only Data Imports
The read-only data imports perform internal system functions. You can monitor the status of the read-only imports, but you cannot submit these imports. You can copy the read-only imports and modify the copies to create your own imports.
Follow these steps:
  1. Navigate to Administration, Data Importer.
  2. Click one of the product-provided read-only data imports (not the object data imports). The following fields require explanation:
    • CA APM - LDAP Sync Import
      Submits a data import with the data file that CA EEM generated. This data import creates contacts through the LDAP Sync component.
    • CA APM - Device Delete Import
      Submits a data import with the data file that CA SAM generated. This data import deletes the information that is associated with deleted discovered assets.
    • CA APM - Device Insert or Update Import
      Submits a data import with the data file that CA SAM generated. This data import adds or updates the information that is associated with discovered assets.
  3. Click Associated Jobs on the left side of the page.
  4. Click Status Message in the list of import jobs to view the status of an import.
Submit the Product-Provided Object Data Imports
The product-provided object data imports perform imports of common objects. You can submit these imports, and you can monitor the status of these imports. To submit a product-provided object data import, verify that data was added to the associated data files. You can also specify your own data file. However, the column headers in your data file must match the column headers in the product-provided data file.
You can also copy these imports and modify the copies to create your own imports.
In a multi-tenanted environment, these imports add to or update the data in the Public Data tenant.
Follow these steps:
  1. Navigate to Administration, Data Importer.
  2. Click one of the product-provided object data imports (not the read-only imports). The following fields require explanation:
    • CA APM - Company Import
      Creates and updates companies.
    • CA APM - Cost Center Import
      Creates and updates cost centers.
    • CA APM - Location Import
      Creates and updates locations.
    • CA APM - Contact Import
      Creates and updates contacts.
      If you are using multi-tenancy, you cannot submit this import. Copy this import, add a mapping for the tenant, and submit your new contact import.
    • CA APM - HW Model Import
      Creates and updates hardware models.
    • CA APM - HW Asset Import
      Creates and updates hardware assets.
    • CA APM - Unreconciled Discovered Assets Import
      Creates and updates discovered assets.
      A CA Business Intelligence report about unreconciled discovered assets provides input for this data import. This CA Business Intelligence report does not include the Class and Status fields. Add these fields to the data file that corresponds to this import.
  3. Specify your own data file in the Schedule area or use the product-provided data file.
    The product-provided data file does not contain data. Add the data that you want to import into the product-provided data file before you submit the import. You can find the product-provided data files at the following locations on the CA APM application server where the Storage Manager Service is installed.
    [ITAM Root Path]\Storage\Common Store\Import
  4. Click Submit.