Define Form Groups

Form groups define the sets of pages in the web interface that are available to a role. Each role can have one form group. Users can display only the web pages that are included in the form group that is assigned to their role.
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HID_Define_CA_SDM_Form_Groups
Form groups define the sets of pages in the web interface that are available to a role. Each role can have one form group. Users can display only the web pages that are included in the form group that is assigned to their role.
You can create a form group to specify which forms are visible to the members of a group.
Follow these steps
  1. From the Administration tab, navigate to Service Desk, Form Groups.
    The Form Group List page appears.
  2. Click Create New.
    The Create New Form Group page appears.
  3. Fill in the following fields:
  • Symbol
    -- A unique identifier for the form group.
  • Record Status
    -- Indicates whether the form group is active or inactive.
  • Description
    -- Provides a detailed description of the form group. Identifies the forms that are contained in the group or the roles that would use this form group.