Change the Logos

This article contains the following topics:
casm173
This article contains the following topics:
Logos are image files that uniquely identify a company, business unit, or super business unit. As a service delivery manager, you can modify the logos that are used on the CA Service Catalog UI. Using custom logos helps reinforce branding or other messaging in your organization.
We recommend that you size your custom logo to be approximately the same size as the predefined logo.
CA Service Catalog includes a predefined login logo that you can optionally replace with a custom login logo. The login logo
always
applies to the login page, regardless of whether you have specified different logos for different business units.
Follow these steps:
  1. Determine the custom login logo that you want to use.
  2. Access the USM_HOME/FileStore/themes/common/images/logo folder on your filestore computer.
  3. Copy and rename the predefined login logo (login_logo.png).
  4. Copy the custom logo to the same folder. Rename it to the name of the original logo.
  5. Access the login page for CA Service Catalog.
  6. Verify that the predefined login logo no longer appears and that the custom login logo appears correctly.
You have changed the login logo.
CA Service Catalog includes a
predefined
global logo that applies to all users. You can optionally replace it with a
custom
global logo. The global logo appears in the heading of all product pages (except the login page) and request emails.
If a business unit has its own logo, users who log in to it see the business unit logo instead of the global logo.
Follow these steps:
  1. Determine the custom global logo that you want to use.
  2. Access the USM_HOME/FileStore/themes/common/images/logo folder on your filestore computer.
  3. Copy and rename the predefined global logo (header_logo.png).
  4. Copy your custom logo to the same folder. Rename it to the name of the original logo.
  5. Log in to CA Service Catalog.
  6. Verify that your custom global logo is legible on the UI and in request emails.
You have changed the global logo.
For each business unit, you can optionally specify a
business unit
logo. If you specify this logo, it replaces the
global
logo in the heading on product pages and request emails for users of the business unit. You can update the logos for every business unit or only for specific business units. For example, you can decide to customize logos only for super tenants directly under the root business unit.
If you have enabled multi-tenancy with CA Service Desk Manager, CA Service Catalog ignores any of its settings for business logos. Instead, CA Service Catalog uses the logo or logos that the CA Service Desk Manager setup specifies, if applicable. If no CA Service Desk Manager logo applies, then each business unit uses the CA Service Catalog global logo.
Follow these steps:
  1. Determine the business unit logo that you want to use.
  2. (Optional) Perform the following actions:
    • Rename the custom logo file intuitively to match its business unit. For example, for a business unit that is named Vienna_123, name the logo Vienna_123_header_logo.png.
    • Create a subfolder that is named "custom logos" in USM_HOME/FileStore/themes/common/images/logo directory.
  3. Copy your custom logo to the USM_HOME/FileStore/themes/common/images/logo folder on your filestore computer.
  4. Perform
    one
    of the following actions, whichever applies to your level of administrative access:
    • Log in to the business unit whose logo you want to change.
    • Log in to the root business unit:
      1. Select Administration, Business Units.
      2. Drill down the tree to the business unit whose logo you want to change.
  5. Edit the business unit.
  6. Enter the URL of the logo that you copied in the Logo field and save your changes.
  7. Refresh your browser.
  8. Verify that your business unit logo is legible on the UI and in request emails.
  9. (If the business unit has child business units) Verify:
    • If the child business unit has its own logo, users who log in to it see the child logo, not the parent logo.
    • If the child business unit does not have its own logo, users who log in to it see the global logo.
Thus, users with access to multiple business units can see different header logos when they log in to each business unit.
You have specified a business unit logo.