Step 8 - Add Attachments to Requests

Administrators can use the addRequestAttachmentWithPath web service as an automated, efficient, and reliable mechanism for adding attachments to requests.
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Administrators can use the
addRequestAttachmentWithPath
web service as an automated, efficient, and reliable mechanism for adding attachments to requests.
Use the following option to use this web service to add attachments to requests:
Add Attachments Using An Absolute Path Name
You can optionally attach files to requests by using the absolute path name of the file. Perform the following steps:
  1. Verify that the attachment is stored on the CA Service Catalog computer. If necessary, copy or move the attachment to meet this requirement.
  2. Call the web services that use
    addRequestAttachmentWithPath
    and pass the values that you want to the input parameters. Pass the absolute path name of the attachment, for example: C:\\TEST\\test.txt.