CI Reconciliation Attributes

Reconciliation associates imported CI data with CIs in the CMDB.
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Reconciliation
associates imported CI data with CIs in the CMDB.
Reconciliation uses the following CI identifying attributes:
  • Name
  • Serial Number
  • Asset Number
  • System Name
  • DNS Name
  • MAC Address
You must specify at least one of these values when you create or reference an existing CI.
The following table shows the results of the reconciliation process:
Name
Serial Number
Asset Number
System Name
DNS Name
MAC Address
Result
Unique
Null
Null
Null
Null
Null
CI Created
Null
Unique
Null
Null
Null
Null
CI Created
Null
Null
Unique
Null
Null
Null
CI Created
Null
Null
Null
Unique
Null
Null
CI Created
Null
Null
Null
Null
Unique
Null
CI Created
Null
Null
Null
Null
Null
Unique
CI Created
Duplicate
Duplicate
Duplicate
Unique
Duplicate
Duplicate
CI Created
Unique
Duplicate
Duplicate
Duplicate
Duplicate
Duplicate
Recognized as Duplicate CI
Null
Null
Null
Null
Unique
Unique
CI Created
Null
Null
Null
Null
Duplicate
Unique
Recognized as Duplicate CI
Null
Null
Null
Null
Unique
Duplicate
Recognized as Duplicate CI
Duplicate
Duplicate
Unique
Duplicate
Duplicate
Duplicate
CI Created
Duplicate
Unique
Duplicate
Duplicate
Duplicate
Duplicate
CI Created
Duplicate
Duplicate
Duplicate
Duplicate
Duplicate
Unique
Recognized as Duplicate CI
Duplicate
Duplicate
Duplicate
Duplicate
Unique
Duplicate
Recognized as Duplicate CI
Duplicate
Duplicate
Duplicate
Duplicate
Unique
Unique
Recognized as Duplicate CI