CA Service Management - 17.3

17.3 17.2 17.1 14.1
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Technical Reference

This section lists all the CA Service Desk Manager commands:
casm173
This section lists all the CA Service Desk Manager commands:
CA Service Desk Manager Reference Commands
CA SDM Text API Interface
The Configuration File
View Field Descriptions
RFC 2251 LDAP Result Codes
pdm_configure--Open the Configuration Window
pdm_key_refresh--Refresh Cached Key Information
pdm_lexutil--Modify SDM Lexicons
pdm_listconn--List Active Connections
pdm_logfile--Change stdlog Cutover Size
pdm_task--Set Environment Variables
pdm_uconv--Convert Local Charset to UTF-8
pdm_webstat--Return Web Usage Statistics
pdm_mail Utility--Send Email Information
CA SDM PDM Database Commands
CA SDM Report Command
CA SDM Form Groups
Contents of the Samples Directory
Schema Files Syntax
Object Definition Syntax
STANDARD_LISTS Optional Statement
FACTORY Optional Statement
Where Clauses
Attribute Data Types
Web Services Methods
REST HTTP Methods
Web Services Attachment-Related Methods
Web Services Knowledge Attachment Methods
Web Services Miscellaneous Methods
Web Services Knowledge Management
getCategory Method
LREL Methods
dbmonitor_nxd--Database Monitoring Daemon
List/Query Methods
Asset Management Methods
Web Services Business Methods
notifyContacts Method
attachChangeToRequest Method
createTicket Method
Group Management Methods
Contact Management Methods
getPolicyInfo
loginServiceManaged Method
Using the Automated Tasks Editor
How an Automated Task Runs
Automated Task Elements
Script Library Management
Functions COM Object Methods
WScript COM Object Methods
EBR_DICTIONARY Table
EBR_FULLTEXT Table
EBR_INDEX Table
EBR_SYNONYMS Table
bop_sinfo--Display System Information
ES_CONSTANTS Object
BSVC--func_access Object
Table and Object Cross-References