CA Business Service Insights
Services

CA Business Service Insights
Services
bsi835
Service Name
/ Server
Service Description
Service Catalog Modeling
Service Level Calculations
Enterprise Impact Analysis
ACE Transition Service
/ Application Server
Detects and sets recalculation date requests that arrive when assigning a metric from the ACE1 engine to the ACE2 engine.
The ACE Transition Service is an installed service in version 8.2 and later.
 
 
 
Adapter Listener(Adapters)
/ Application Server
Reads data from the adapters and stores it in the
CA Business Service Insights
database. This service communicates with adapters through a TCP/IP socket.
No
Yes
No
Adapter Deployment(Adapters)
/ Application Server
Receives requests to create, update, or delete adapters from the adapter wizard. This service communicates through a web service interface.
No
Yes
Yes
Alerts(Events)
/ Application Server
Receives events from various parts of the system and compares data in those events to the set of system Alert Profiles. When an event matches an Alert Profile, the service generates an alert. The service receives events from a database queue.
No
Yes
Yes
Current Status Engine(Dashboard)
/ Application Server
Calculates the Current Status indicators on the Dashboard.
No
No
Yes
Dashboard Engine(Dashboard)
/ Application Server
Calculates the severity of each dashboard entity.
No
No
Yes
Log Server(Logs)
/ Application Server
Writes log messages from various parts of the system into the database.
Each
CA Business Service Insights
component communicates with the Log server through a TCP/IP socket to log a message.
Yes
Yes
Yes
Penalty Writer
/ Application Server
Provides backward compatibility.
Note:
The deprecated penalty writer functions are now done using metrics.
No
No
Yes
PSL Writer (PSL)
/ Application Server
Calculates the service level of each metric in each contract in the system.This service is the old main calculation engine.
To scale up, install more than one PSL Writer service on an application server. The services are then typically named "PSL Writer N", where N is a unique ID given to each service.
No
Yes
Yes
Reports Scheduler(reports)
/ Application Server
Runs scheduled reports.
No
No
Yes
ScriptHost
/ Application Server
Hosts engine tasks.
Yes
Yes
Yes
Oblisync on JBoss Application Server(Content Transfer)
/ Web Server
Enables the Content Transfer feature to run.
No
Yes
No
Tomcat 6
/ Application Server
&
/ Web Server
Apache Tomcat 6.0.32 Server
For more information, see http://tomcat.apache.org.
Yes
Yes
No
Tasks Host
/ Application Server
Performs asynchronous, system maintenance operations including the following:
Changes the status of a contract when it expires
Analyzes raw data to for missing events
Calculates indicators that verify if a contract is up-to-date. You can the see the data when you view the contract.
Runs "Translation Scripts".
Yes
Yes
Yes