SDM000143
No elements copied.
cla140
No elements copied.
Symptom
The following error appears on a remote DSM Explorer when you try to open the properties of an SD job:
No elements copied [SDM000143]
The following error appears in TRC_CF_DMAPI_*.log file:
300813-11:15:37.5157863L|003232|00000450|DMAPI |cfFTClientAPI | |000000|INFO | StartFileTransfer() - file is a download 300813-11:15:37.5246215L|003232|00000450|DMAPI |cfFTClientAPI | |000000|ERROR | Couldn't open file:C:\Program Files (x86)\CA\DSM\SD\tmp\sd20b719.tmp
When SDLIBRARY$ is not enabled on the domain, a file transfer between the DOMAIN and the Remote DSM Explorer is done to collect job properties information like Job Output File.
The file is stored in a temp file on the system with remote explorer in the following path:
%SDROOT%\tmp (eg: C:\Program Files (x86)\CA\DSM\SD\tmp)
If logged user has no write permissions on the %SDROOT%\tmp directory, SDM000143 error appears.
Solution
- Provide NTFS Write permissions on the %SDROOT%\tmp directory for the users on the system with remote DSM Explorer.or
- Enable SDLIBRARY$ share on the domain:sd_ssmcd addshare SDLIBRARY