CA Client Automation - 14.0

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Policy Definition

You can define the policies in the Policy Designer dialog. When you define the policy, consider the following factors:
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You can define the policies in the Policy Designer dialog. When you define the policy, consider the following factors:
  • Linked Query
  • Actions to perform
  • Event that invokes the policy
  • Header and description of policy
Contents
Create a Query Based Policy
Query based policies are evaluated whenever the associated query is run.
To create a query based policy
  1. Navigate to the Policies folder.
  2. Click New in the Tasks section.
    The Policy Designer dialog appears.
  3. Specify the necessary details in the following sections:
    • General
      Specifies general information about the policy such as name, severity, and the dependant query.
    • Evaluation
      Specifies the options for evaluating the policy. You can either evaluate the policy when Collect task processing is done or designate the engine for policy evaluation at the specified interval.
    • Service Desk
      Enables the CA SDM integration. You can select the problem types and choose to a raise service ticket whenever the policy is violated.
      This section is enabled only if you have set the Service Desk integration to True in the Default Computer Policy. By default, it is set to False.
    • Add Action
      Specifies the action type to be triggered by the policy.
For more details about the Policy Designer dialog, see the
DSM Explorer Help
.
Create an Event Based Policy
You can define new event based policies under the following categories:
  • Asset File Collection
  • Asset Inventory
  • Asset Software
  • Asset Software Usage
For more details about these categories, see the Event Based Policy topic in the Asset Management section of the
DSM Explorer Help.
To create an event based policy
  1. Navigate to the Policies, Event Based folder.
  2. Right-click any of the folder specified above list and select New.
    The Policy Designer dialog appears.
  3. Specify the details in the following sections:
    • General
      Defines the name, assigns severity, and enables history tracking for the policy.
    • Service Desk
      Enables the CA SDM integration. You can select the problem types and choose to a raise service ticket whenever the policy is violated.
      This section is enabled only if you have set the Service Desk integration to True in the Default Computer Policy. By default, it is set to False.
    • Add Action
      Specifies the action type to be triggered by the policy.
    Based on the event category selected, any of the following section is displayed in this dialog:
    • Asset File Collection: File Collection
      Specifies the file to be monitored. Policies in this category are triggered when the selected file is modified.
    • Asset Inventory: Inventory Item
      Specifies the inventory item to be monitored by the policy. Policies in this category are triggered when the value of the selected inventory item changes.
    • Asset Software: Application
      Specifies the software application to be monitored and the events to be tracked by the policy. This type of policy is triggered when the selected event occurs on the selected application.
    • Asset Software Usage: Application
      Specifies the application to be monitored for software usage. You can select the various usage events to be tracked such as, Execution was prevented, Started normally, stopped abnormally and so on. This type of policy is triggered when the selected usage event occurs on the selected application.
    The policy is created with the given specifications.
For more details about the Policy Designer dialog, see the
DSM Explorer Help
.