Learn more about how you can administer and configure CA PPM for your organization.
As an administrator, you configure the application for users. Manage user access rights, security, organizational breakdown structures (OBS), the data warehouse, the datamart, and time slices. You can also configure options for processes, lookups, jobs, and other system settings.
The following image shows the Administration menu where you perform many common administrative tasks. Menu options vary by release and by access rights. Your menu options might vary.
: Before engaging with the online community or CA Support, administrators can generate a system health report. See CA PPM System Health Report, Customization Discovery, Statistics, and Log Analysis. Many of the support issues analyzed for data warehouse failures are caused by errors or omissions in basic setup information. For example, database configuration, DBLINK, entity or time slice setup, time zone mismatch between the application and database servers, and SQLNET.ORA parameters.
Customer Success Story: Fiat Chrysler Automobiles (FCA)
The seventh-largest car manufacturer in the world, Fiat Chrysler Automobiles (FCA) manufactures and markets cars, commercial vehicles, parts, and engines worldwide.
: To support its advanced ICT budgeting process, FCA Italy needed a solution to improve efficiency and reduce processing time, while boosting ICT staff productivity.
FCA implemented CA Clarity PPM SaaS to manage its dynamic ICT budgeting process. Clarity PPM is used by 200 staff members to process 8,000 budget change requests every year.
: The IT budgeting process is now far more responsive, enabling FCA to combine business agility and ICT savings. Transparency and collaboration have also improved.