CA PPM 15.3 Release Notes

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The 
Clarity PPM
15.3 Release Notes include new and enhanced features, compatible hardware and software, patches, known issues, and resolved defects. Also provided is information about international support, training opportunities, and accessibility. This information helps you plan for the on-premise edition of this release.
2
New Resource Management Features
  • Conversations with Attachments
    : You can now attach up to five files to conversations and replies while working with projects, tasks, resources, or investments. You can also add URLs with live links for other users to click.
  • Filter by Resource OBS and Investment OBS
    : In the 
    New User Experience
    , you can now filter by organizational breakdown structure (OBS). You can staff resources and investments by applying a hierarchical Resource OBS or Investment OBS filter. For example, you can search for resources inside OBS units with options to include ancestors or descendants in the hierarchy. These new OBS filters are available on the Investments-to-Resources and the Resources-to-Investments views. Search for resources in the Resource OBS and search for projects in the Investment OBS.
    The following related new OBS features are also available:
    • OBS tooltips for long unit names
    • OBS breadcrumbs show the OBS levels
    • OBS
      infinite scrolling
       shows incremental sets of filtered units on scrolling to help you search through the filtered results
  • Enhanced Filters:
     In the New User Experience, the following filters are enhanced to support multiple selections. Prior to this release they were single-select filters.
      • Investment
      • Investment Manager
      • Resource 
      • Resource Manager
      • Role
Note
: In the Requests view, the Requested Manager field is now titled Resource Manager.
These enhanced filters, except Role, are available on the Investments-to-Resources view and the Resources-to-Investments views. The Role filter appears only on the Requests view.
  • New Filters:
    The following new search filters are available in the Investments-to-Resources and Resources-to-Investments views on the new Staffing page:
    • Primary Role
      : For example,
      architect
      .
    • Employment Type
      : For example,
      employee
      ,
      contractor
      , or
      part-time
      .
    • Investment Type
      : This filter also appears in the Requests view. By default, all of the following investment types appear: 
      • Application
      • Asset
      • Idea
      • Other work
      • Product
      • Project
      • Service 
  • Enter Supported Search Strings
    : The views also support direct entry of your search criteria. In the Investments-to-Resources view, you can now search using Investment ID and Investment Name. Similarly, in the Resources-to-Investments view, you can also search using Resource ID and Resource Name. You can also search using Role ID or Role Name in the Request view.
  • Clear All Filters
    : A new 
    Clear All
     option is available to help you clear all previous selections within the filter.
  • Allocation %
    : A new field is available on the Detail pane of the investment, role, or resource to allocate or edit default allocation of resources or roles.
  • Filters Connected to Telescope Calendar
    : On the Resources-to-Investments view, when you filter the grids, you can see the aggregated allocation of the filtered resources or investments in the Telescope calendar.
  • Global Forecast Rights:
    Two new global rights have been added to control access to the new Forecast check box and Forecast rate information on the Staffing page.
    Resource Forecast Rate - View
     allows you to view the resource forecast column on the Staffing page. Select the Forecast check box to include forecast rate information. You also have read-only access to view the Forecast Rate field for a resource or role. 
    Resource Forecast Rate - Edit
    allows you to edit the resource forecast column. This right also allows you to view and edit the Forecast rate field for a resource or role.
New Project Management Features
  • Project Blueprints
    : You can speed the implementation of new projects with predefined blueprints. For example, define a standard blueprint with project details, similar to a template. Create a marketing project blueprint based on a copy of the standard blueprint. Define the sections, fields, visuals, and modules in that blueprint and apply its structure in future projects. For example, customize the new marketing project with Target Segments and Pilot Launch Date fields. Configure the blueprints over time and publish changes to associated project templates to update their structure. Users can create projects from templates that link to their associated blueprint. Because the blueprints evolve over time, the projects are never stale. They always align with the latest changes in your repository of official published blueprints.
  • Project Links
    : The 
    New User Experience
     now allows you to define and manage links to external sites from inside a project.
  • Module Configuration:
      Ability to show or hide modules and reorder modules on a project blueprint for displaying on project tiles.
  • View Project Performance Status with Visual Charts
    : As a scrum master or project manager, you can glance at a quick visual chart in the 
    New User Experience
     to assess project performance. Application owners can apply these visuals to blueprints and publish them to multiple projects.
  • Task Board:
    A new task board view is available for teams to visualize their project work.
  • Open Tasks in a Gantt View or Scheduler from the 
    New User Experience
    : In this release, you can open a task from inside the new task list or task board in the 
    New User Experience
     in your choice of scheduler view. You can view the task in a traditional Gantt chart, in Microsoft Project, or in CA Open Workbench.
  • Document Collaboration for Tasks
    : You can now upload documents that are associated with a specific project task in the
    New User Experience
    .
  • Conversations with Attachments
    : You can now attach files to conversations and replies in the context of projects.
  • Conversations with URLs
    : You can now paste http, https, ftp, sftp, www, and other URLs in conversations as active links. Other users can open those links in a new browser window or tab.
  • Project Management - Navigate access right
    : You need this new global access right assigned to you in Classic
    Clarity PPM
    to allow menu access to the project management pages in the 
    New User Experience
    .
  • Project Edit Rights Allow Editing of Projects
    : Any user (not just the project manager) with the
    Project - Edit
    access right for the project can edit the values on the Details page in the
    New User Experience
    .
  • Project Details tab
    : The project details now appear in their own Details tab directly under the project.
  • Auto Numbering for PMO Projects
    : By default, automatic numbering is enabled for projects in the PMO Accelerator.
  • Enhanced Filters:
    A new search bar appears on the Projects page. To search for projects, you can filter by project manager and active status. You can also search for projects by entering a full or partial project name or ID.
New Financial Management Features
Financial Plans
  • As a financial analyst, you can select a cost plan from a list of plans from within each project.
  • To analyze the data, you can view the detailed plan in grid view, just like a Microsoft Excel spreadsheet. 
  • You can analyze the cost plan using different views such as 
    Planned
    ,
    Planned to Actuals
    , Planned to Forecast, 
    Actuals.
  • You can personalize your view settings. You can use grid controls such as set column width, hide/show columns, pin columns. You can also filter column data based on specific filter criteria for text based or numeric data.
         
NOTE:
Only cost plans are supported in read-only mode. Budget plans and benefit plans are not supported in the 
New User Experience
.
Financial Transactions
  • With a single click on the actual cost, you can now review transactions for that particular actual cost within the cost plan.
New User Experience Settings and Messages
  • Profile Page
    : On the Settings page, a new Profile page allows you to upload your avatar photo or image. Click the menu under your name at top right in the 
    New User Experience
    . For example, 
    Hi, Nicole, SETTINGS, PROFILE
    .
  • Improved System Messages
    : All system messages in the 
    New User Experience
     now have a new look. The messages remain visible as long as you position your mouse or pointing device over them. The following image shows the four types of messages that users might see as they work:
    This image shows the four types of messages in the new user experience.
New Trending Data Available for Custom Reports
To help business analysts and report designers capture changes over time, the data warehouse now includes trending data. Administrators can schedule three new user-defined data warehouse ETL jobs for trending:
  • Create Data Warehouse Trend
  • Update Data Warehouse Trend
  • Delete Data Warehouse Trend
When the
Load Data Warehouse
 job runs, the latest data appears in the trending domain and tables. Report designers can create custom trending reports. Users can create their own ad hoc trending reports. 
trending.png
Snapshots of the following data are included in the data warehouse trending tables:
  • Resource Data
    : Examples include resource manager, booking manager, and primary role.
  • Investment Data
    : Examples include dates, status, and manager information.
  • Resource Facts
    : Examples include costs, hours, and timesheet data.
  • Investment Facts
    : Examples include costs, hours, totals, and variances.
  • Investment Summary Facts
    : Examples include costs, percentages, variances, NPV, ROI, and other metrics.
  • OBS Data
    : Examples include OBS level, type, and mapping.
See 
CA PPM Trending Data, Jobs, and Reports
in the
Advanced Reporting
section of the English documentation.
Administration Enhancements
  • Automatically Lock User Accounts After 90 Days of Inactivity:
    A new
    a
    dmin lockuser
     command, associated query, and portlet are available for administrators. As a security measure, administrators can lock active user accounts that have not successfully logged in during the past 90 days. Administrators can view the locked accounts in the new Locked Users (90 Days Inactivity) portlet. See
    Portlet Reference
    in the Reference section of the English edition of the documentation. To unlock valid users, see 
    Change the Status of a Resource
    in Configure User Accounts and Access Rights. 
  • Single Job Governor:
     The application job processing on the background server is enhanced. The system does not allow multiple instances of the same job to run in parallel. When an instance of a job is already running, the system does not start a new instance. This enhancement eliminates duplicate concurrent jobs as explained in the following example scenario:
    1. You cancel a job.
      The job instance no longer appears in the user interface.
    2. The bg server continues to process the original job instance.
    3. The bg server, you, or another user schedules a new instance of the job.
    4. The first and second job instances now run in parallel simultaneously. 
      This legacy behavior was not efficient and is prevented in this release. Before a new instance of a job starts, the application identifies whether another instance of the same job is already running. If it is not already running, the new job can start. If it is already running, the new instance does not continue.
  • Legacy Health Report Replaced with New System Status Features
    : A new system health check and log analysis portlets are available in 
    Clarity PPM
     15.x. As a result, in this release CSA no longer includes the legacy health report. Those options were removed from the Overview page and the Servers page of CSA.
  • Upgrade Enhancements
    : Upgrade enhancements help existing customers upgrade to the latest release. For example, the upgrade prompts will offer to save database backups for you. See CA PPM 15.3 Change Impact and Upgrade.
  • BPM_ERRORS Table Management
    : In previous releases, the size of the BPM_ERRORS table typically expanded with debug statements and process details. To reduce the size of this table, the following enhancements have been made:
    • A new pre-scheduled daily recurring instance of the Delete Process Instance job is included.
    • A new setting is added in CSA that allows you to configure the level of logging that you want to see for process gel scripts using <gel:log>. As a default, only Error or fatal logs are persisted in BPM_ERRORS. Accordingly, only error messages appear on the UI. Messages that are not logged in BPM_ERRORS are not seen on the UI. You can change the default setting to allow logs for warnings and other informational messages so they also appear on the UI. For better performance, we recommend that you the keep the logging level at Error for BPM_ERRORS. See 
      CSA: Maintain and Monitor CA PPM
      for details.
  • Jobs Monitor
    : As an administrator, view the new Jobs Monitor page to identify the background jobs that are currently running on each server. Click
    Administration
    ,
    Security and Diagnostics
    ,
    Jobs Monitor
    .
Advanced Reporting and Data Warehouse Enhancements
  • Run or Schedule Jaspersoft Reports Directly From Classic
    Clarity PPM
    :
    You can run, schedule, check status, share, and view Jaspersoft Studio reports inside
    Clarity PPM
    . The Reports and Jobs menu option provides an intuitive two-tab page for scheduling reports and jobs. Users can add their favorite reports to their own My Reports portlet and can also save their own report parameters. See Run, Schedule, and Share Reports.
  • Enhanced User Role Synchronization
    : This release includes enhancements to synchronize Jaspersoft advanced reporting roles to corresponding
    Clarity PPM
    access groups.
    • A new Synchronize Jaspersoft Roles job is available that synchronizes Jaspersoft advanced reporting roles with corresponding
      Clarity PPM
      access groups provided the role IDs match the access group IDs. The job runs successfully only if the
      Allow Jaspersoft Role synchronization
      system option is selected. 
    • A new advanced reporting system option is available in the general settings. The 
      Allow Jaspersoft Role Synchronization 
      check box should be checked to execute the
      Synchronize Jaspersoft Roles
       job. This job is responsible for synchronizing Jaspersoft advanced reporting roles with their corresponding 
      Clarity PPM
      access groups provided the IDs of Jaspersoft Advanced reporting roles and access grups are same. 
      See
      Jobs Reference
      and Configure General System Settings.
  • Project To-Do Items in the Data Warehouse
    : To-Do items for tasks, phases, and milestones and related summary counts for tasks and assignments are now enabled for the data warehouse.
  • Baseline Usage and Cost
    are rolled up from child assignments to their parent investment. Data accuracy would be compromised if an assignment is deleted after you create a baseline. To prevent this potential issue, the application equates the summary and detail data with two new columns in the data warehouse investment summary facts table. The two columns, base_investment_total_cost and base_investment_total_hours, capture the correct total baseline amounts for the investment, even after baselined assignments are deleted. 
  • Accurate Investment Summary Facts Independent of Periodic Facts: 
    Data warehouse users no longer need to configure their time slice requests to cover the length of the longest spanning project. New materialized views in the data warehouse sum the correct numbers covering the time span of the longest project. Users can now configure their time slices requests to span only their selected target reporting time period. Summary data can now include numbers that are not covered in the periodic data. For example, if a project spans longer than the time range covered by the periodic data, the summary data can include the numbers for the longer running project. (Note: The sum of the periodic data might not match the summary data. The periodic data reflects what is configured in the time slice requests. The summary data can reflect what might be outside of the time slicing ranges.)
  • Summary Data for To Do Items
    : Summary data for To Do items has been added to the data warehouse at the project and task summary levels. Previously available only in the classic user interface (and data model), To Do items now appear in the 
    New User Experience
    . The data warehouse summary data includes the total number of open and completed To Do items on a task or project.
  • Create Lookup Queries Directly Against the Data WareHouse
    : Data Warehouse is now available in
    Clarity PPM
    , as a default data source for creating dynamic lookup queries.  In this release, you can run Jaspersoft Studio reports from the classic
    Clarity PPM
     user interface. That feature includes creating report definitions and saving report parameters in
    Clarity PPM
    . These parameters map with the input controls of corresponding reports in Jaspersoft. The input controls in Jaspersoft are based on the
    Clarity PPM
     data warehouse. Therefore, the parameters also need to be created in
    Clarity PPM
     using the data warehouse. See Configure Lookups
  • Advanced Reporting - Navigate Access Right Decoupled from Other Advanced Reporting Rights:
    To view the Advanced Reporting menu link in the classic 
    Clarity PPM
    interface, users require the
    Advanced Reporting – Navigate
    access right. Previously, by assigning any of the existing Advanced Reporting access right, the
    Advanced Reporting – Navigate
    access right was also automatically assigned to the user. In this release, the assignment of the
    Advanced Reporting - Navigate
    access right has been decoupled from the other Advanced Reporting access rights. Users are no longer able to see the Advanced Reporting menu link without the
    Advanced Reporting - Navigate
    access right being granted specifically to them. Hence, new users will now see two global access rights under Administration, Organization and Access, Resources. For example, a report creator will have the following access rights assigned:
    • Advanced Reporting – Report Create
    • Advanced Reporting – Navigate
    This is different from prior releases where users were assigned only one access right (for example,
    Advanced Reporting – Report Create
    ) which also included the navigation right.
CA Agile Central Integration Enhancements 
  • Bidirectional Sychronization
    : When creating an integration direction with
    CA Agile Central
    , you can now select Bidirectional. Selecting this option synchronizes tasks in either direction provided the Synchronize flag is checked at the task level. Any tasks that you create in 
    Clarity PPM
    are synchronized with 
    CA Agile Central
    features. Also, any features that you create in 
    CA Agile Central
    are synchronized with 
    Clarity PPM
    tasks. To learn more, see 
    Integrate CA PPM with CA Agile Central
     in the Add-Ins and Integrations section.
  • Agile Time Tracking Template Enhancements
    : The default time tracking project template used for creating time tracking sub tasks under a new task is now available in both the Agile Central to PPM and the PPM to Agile Central integration directions. To learn more, see 
    Integrate CA PPM with CA Agile Central
     in the Add-Ins and Integrations section.
  • Actions Menu Enhancements for Project Synchronization
    : You can synchronize the current project data with 
    CA Agile Central
     from the Actions menu. When you select
    Actions
    ,
    Synchronize Agile Central
    , the application runs the Synchronize Agile Central job.
The image shows the Synchronize Agile Central action available from the agile project Actions menu
  • SSO Support for
    Clarity PPM
    Timesheets from
    CA Agile Central
    : You can configure SSO for the timesheets integration in a 
    Clarity PPM
    and 
    CA Agile Central
    SaaS environment. SSO allows team members to access
    Clarity PPM
    timesheets from 
    CA Agile Central
    without having to log in to CA PPM. See
    Integrate CA PPM with CA Agile Central
     in the English edition of this documentation.
  • CA Agile Central
     (Formerly Rally) Rebranding
    : In general, most instances of the Rally product name have been replaced with the new product name (
    CA Agile Central
    ). For example, the 
    Rally Synchronization Job
    is renamed to
    Synchronize Agile Central
    .
  • Proxy Server Support
    : You can connect to
    CA Agile Central
     using a proxy server in a
    Clarity PPM
     on-premise environment. This release allows you to specify the proxy server, port, and login credentials.
  • Agile Summary Fields are Data Warehouse Enabled
    : You can access the following Agile Summary fields from the
    Clarity PPM
     data warehouse. For example, you can run reports to access these common agile metrics for projects and tasks:
Agile:
    • Initiative ID
    • Feature ID
    • Agile State
    • Agile Preliminary Estimate
    • Agile Investment Category
    • Agile Risk Score
    • Agile Value Score
    • WSJF Score
    • Owner
    • Description
    • Agile Refined Estimate
Schedule:
    • Agile Planned Start
    • Agile Planned Finish
    • Agile Release
    • Agile Actual Start
    • Agile Actual Finish
    • Agile Milestones
Story Metrics:
    • Estimated Story Points
    • Accepted Story Points
    • % Done by Agile Plan Estimate
    • Estimated User Stories
    • Accepted User Stories
    • % Done by Story Count
FedRAMP Environments
Classic PPM features in the SaaS edition of CA PPM are FedRAMP-ready for public sector customers. CA has passed the rigorous cloud software security testing requirements of the Federal Risk and Authorization Management Program (FedRAMP). CA PPM SaaS has achieved FedRAMP-Ready status with this pivotal federal agency.
Features Not Available in FedRAMP Environments
: The following features are not available in the FedRAMP edition of 
Clarity PPM
:
  • CA PPM 
    New User Experience
  • HTML and Interactive portlets (from the Classic PPM Studio user interface, content packages, or any other method)
  • REST API
  • ODATA Access to the Data Warehouse
  • CA PPM Mobile Time Manager app
  • Jaspersoft Mobile app
  • Jaspersoft Studio
  • SQL Tags in GEL scripts
Automatically Lock User Accounts After 90 Days of Inactivity:  
As a security measure, PPM SaaS FedRAMP administrators can lock user accounts that have not successfully logged in within the past 90 days. This feature was designed exclusively for FedRAMP environments of CA PPM SaaS. It is not supported in standard SaaS environments; however, the feature is also available as an admin command in the on-premise edition of CA PPM.
Administrators can view the locked accounts in the new Locked Users (90 Days Inactivity) portlet. See 
Portlet Reference
 in the Reference section of the English edition of the documentation. To unlock valid users, see 
Change the Status of a Resource 
in Configure User Accounts and Access Rights.
REST API Support
Clarity PPM
 includes a REST API; however, it is not supported for customers or partners at this time. The use of the REST API is primarily limited to CA PPM engineering teams. Our strategy is to focus on developing robust APIs as we design our
New User Experience
. As we make architectural improvements, add capabilities, and optimize performance, we are also improving the API. We review our strategy every release and plan to make the API publicly available as soon as possible.
Project Attributes No Longer Available in REST API
The following attributes no longer include an API alias and are no longer available in the REST API:
  • Page Layout
  • Progress
  • Project Category
  • Status
Hardware and Software Compatibility Requirements
: This release supports only the specified versions. The appearance of a given dot release followed by "or higher" or "and newer updates" indicates a strong likelihood for compatibility; however, new third-party software cannot be guaranteed to remain compatible. Updates to future releases might not be compatible. For example, the stated supported version is 12.1. You might be able to apply 12.1.0.1 or 12.1.1 without problems; however, 12.2 might fail and require that you roll back to 12.1.
Specifications: CA PPM Server Operating System (OS)
The following table shows supported operating system (OS) platforms for servers running 
Clarity PPM
 server software (application and background servers). 
Clarity PPM
 is also supported on any localized version of a supported operating system.
  • Certified
     platforms are fully tested and supported by CA Technologies.
  • Compatible
     platforms are partially tested, tested in prior releases, or noted as a downstream compatible distribution.
OS
Version
Support Type
Microsoft Windows Server 64-bit
2016 Standard and Datacenter, any update
Certified
2012 and 2012 R2 Standard and Datacenter, any updates
Compatible
Red Hat Enterprise Linux 64-bit
7u1 and newer updates
Certified
6u8 and newer updates
Compatible
Oracle Enterprise Linux (OEL) 64-bit
7u1 and newer updates
Compatible
6u8 and newer updates
Compatible
CentOS 64-bit
7u1 and newer updates
Compatible
SUSE Linux Enterprise Server 64-bit
12.1 and newer service packs
Compatible
Specifications: Application and Database Components
  The following table lists the supported components for this release of 
Clarity PPM
.
Component
Version
Virtualization
Database
  • Oracle 12c R2
  • Oracle 12.2.0.1 Standard and Enterprise Edition (1a, 1b)
Patch Level:
    • Linux
      : Database RUR 12.2.0.1.171017 patch 26518812 (supersedes patch 22502456 PSU 12.2.0.1) or higher (1a)
    • Windows
      : 32-bit and x86-64 BP 12.2.0.1.171017 patch 26758841 (supersedes patch 22839608 Windows DB Bundle 12.2.0.1) or higher (1a)
  • Oracle Standard and Enterprise Edition: version 12.1.0.2.x (1a, 1b)
    Patch Level:
    • Linux
      : Patch 22291127 PSU: 12.1.0.2.170117 or higher (1a)
    • Windows
      : Patch 22809813 Version 12.1.0.2.170117 or higher (1a)
  • Microsoft SQL Server 2016 Enterprise Edition: Service Pack 1 or higher (1c,1d)
  • Microsoft SQL Server 2014 Enterprise Edition: Service Pack 2 or higher (1c,1d)
: You might also need to upgrade to a temporary intermediate release of CA PPM
before
you can upgrade your database. See the sample scenarios in
Upgrade Enhancements
in CA PPM 15.3 Change Impact and Upgrade.
Database Interface
  • Clarity PPM
    DataDirect Type 5 (v5.1.4) Drivers for Oracle and SQL Server (included in the
    Clarity PPM
    distribution)
Java Runtime
  • Oracle Java SE JDK 8 update 121 (64-bit) or higher patch level (2)
Application Server
Apache Tomcat 8.5.11 or higher patch level (64-bit) (3)
Report Server
JasperReports Server 6.4.2 patch 5.4.2.15 or higher (4,5)
Mail Server
Any SMTP, IMAP, or POP3 mail server can be used.
Clarity PPM
does not explicitly support any one vendor.
Notes:
 
1. Databases can be run on any vendor-supported platform. Production databases are only supported on virtualized architectures that are supported by Oracle and Microsoft product architecture stacks. Customers who use architecture platforms that are not specified by Oracle or Microsoft have limited support. CA Support determines whether a problem on an unsupported platform is recreatable on a supported platform or already defined as a known problem.
    1. Oracle Real Application Cluster (RAC) is supported.
    2. Where (x) represents the patch level supported. (For example, 12.1.0.5 is a new release and is 
      not
       inherently supported).
    3. Microsoft SQL Server 
      Named Instances
       are supported; however, 
      Always On
       mode is not supported. 
      Clustering
       is supported with manual intervention after a database failure to restart failed background processes.
    4. Any Microsoft SQL Server deployment that expands beyond 10,000 users must be approved by CA Technologies. Otherwise, due to scalability limitations associated with Microsoft SQL Server and Online Transaction Processing (OLTP) handling with products like 
      Clarity PPM
      , Oracle is required.
    5. Customers in large high-throughput environments with virtualized architectures could encounter possible performance issues. Better performance in virtual environments might be observed using RHEL or OEL.
    6. Starting with database 12.2.0.1, Oracle changed their patch model from Patch Set Updates (PSU) and Proactive Bundle Patches (BP) to Release Updates (RU) and Release Update Revisions (RUR).
2. CA Technologies recommends running the latest patch level.
3. 
Clarity PPM
 is supported on any localized version of the supported application servers.
4. 
Clarity PPM
 does not support Jaspersoft Flash charts. Jaspersoft Enterprise includes OLAP Server but 
Clarity PPM
 will NOT support OLAP Server. 
5. Before March 2018, this release of 
Clarity PPM
 included support for JasperReports Server 6.2.1.
Specifications: Products Included With 
Clarity PPM
The following table includes the third-party software that is licensed and shipped with 
Clarity PPM
. All of the following software is included on the 
Clarity PPM
 Install Media, DVD Master that is available from the Download Center
Component
Notes
Java Runtime
The JDK installers for all supported operating systems.
Application Server
Apache Tomcat for all supported operating systems.
Report Server
JasperReports Server 6.2.1 (superseded by 6.4.2 patch 5.4.2.15 or higher)
Specifications: Jaspersoft 6.4.2 or 7.1 Server Operating System
The following table shows the supported operating system (OS) platforms for application and background servers running Jaspersoft server software.
  • Certified
     platforms are fully tested and supported by CA Technologies.
  • Compatible
     platforms are partially tested, tested in prior releases, or noted as a downstream compatible distribution.
OS
(1)
Version
Support Type
Windows Server 64-bit
2012 R2 Standard any update
Certified
2012 R2 Datacenter any update
Compatible
2012 Standard any update
Compatible
2012 Datacenter any update
Compatible
Red Hat (RHEL) 64-bit
(1)
7u1 and newer updates(2)
Certified
6u6 and newer updates(2)
Compatible
Oracle Enterprise Linux (OEL) 64-bit
(1)
7u1 and newer updates(2)
Compatible
CentOS 64-bit
(1)
7u1 and newer updates(2)
Compatible
SUSE Linux Enterprise Server (SUSE) 64–bit
(1)
11 and newer service packs (2)
Compatible
Notes:
 
Clarity PPM
 integration with Jaspersoft is supported under the above Jaspersoft 6.4.2 configurations only. No other configurations that are supported directly by Jaspersoft are supported by CA Technologies.
  1. Jaspersoft is supported on any localized version of the supported operating systems.
  2. Jaspersoft on RHEL, OEL, CentOS, and SUSE connecting to Microsoft SQL Server database is not currently supported.
Specifications: Jaspersoft 6.4.2 Components
The following table shows the supported database, Java runtime environment, application server, and mail server for Jaspersoft 6.2.1. 
  • In March 2018, the table was updated to include supported components for JasperReports Server 6.4.2.
  • In June 2018, support for 6.2.1 ended. Only 6.4.2 is supported beyond June 2018.
  • In November 2018, support for 7.1 was introduced.
Component
JasperReports Server 6.2.1 patch 5.2.1.4.33 or higher (4,5)
JasperReports Server 6.4.2 patch 5.4.2.15 or higher (4,5)
Database
  • Oracle 12c Standard and Enterprise Edition 12.1.0.2.x or higher patch level (1a)
  • Microsoft SQL Server 2014 Enterprise Edition Service Pack 1 or higher (1b, 1c)
  • The same minimum specifications apply.
  • Oracle 12.2 is also supported.
Java Runtime
  • Oracle Java SE JDK 8 update 121 (64-bit) or higher patch level (2)
  • Oracle Java SE JDK 8 update 152 (64-bit) or higher patch level (3)
Application Server
  • Apache Tomcat 7.0.70 or higher patch level (64-bit) (3)
  • Apache Tomcat 8.5.23 or higher patch level (64-bit) (4)
Mail Server
  • Jaspersoft supports SMTP and SMTPS (6)
  • No changes
Notes:
1. Databases can be run on any vendor-supported platform. Production databases are only supported on virtualized architectures that are supported by Oracle and Microsoft product architecture stacks. Customers who use architecture platforms that are not specified by Oracle or Microsoft will have limited support. 
Clarity PPM
 Support determines whether a problem on an unsupported platform is either recreatable on a supported platform or already defined as a known problem.
    1. Where (x) represents the patch level supported. (For example, 12.1.0.5 is a new release and is 
      not
       inherently supported).
    2. SQL Server 
      Named Instances
       is supported. SQL Server 
      Clustering
       is supported with manual intervention after a database failure to restart failed background processes.
    3. Any Microsoft SQL Server deployment that expands beyond 10,000 users must be approved by CA Technologies. Otherwise, due to scalability limitations associated with Microsoft SQL Server and Online Transaction Processing (OLTP) handling with products like 
      Clarity PPM
      , Oracle is required.
    4. Customers in large high-throughput environments with virtualized architectures could encounter possible performance issues. Better performance in virtual environments might be observed using RHEL or OEL.
2. CA Technologies recommends running the latest patch level.
3. Jaspersoft is supported on any localized version of the supported application servers. Tomcat 8 is not supported.
4. 
Clarity PPM
 does not support Jaspersoft flash charts.
5. Jaspersoft Enterprise includes OLAP Server but 
Clarity PPM
 does not support OLAP Server.
6. Any SMTP mail server can be used. Jaspersoft does not explicitly support any one vendor.
Specifications: Jaspersoft 7.1 or 6.4.2 Components
The following table shows the supported database, Java runtime environment, application server, report server, and mail server for Jaspersoft as of November 6, 2018 and expected to continue through calendar year 2019. 
Component
Version
Database
(2)
  • Oracle 11g R2 Standard and Enterprise Edition: version 11.2.0.4
  • Oracle 12c Standard and Enterprise Edition: version 12.2.0.1
  • Microsoft SQL Server 2014 Enterprise Edition: Service Pack 1 or higher Service Pack
  • Microsoft SQL Server 2016 Enterprise Edition
Java Runtime
(3)
  • Oracle Java SE JDK 8 update 161 (64-bit) or higher patch level for 6.4.2
  • Oracle Java SE JDK 8 update 171 (64-bit) or higher patch level for 7.1
Application Server
(4)
  • Apache Tomcat 8.5.28 or higher patch level (64-bit)
  • Apache Tomcat 8.5.30 is recommended with JasperReports Server 7.1
Report Server
(5)
  • JasperReports Server 7.1 available exclusively as CA Business Intelligence Jaspersoft Reports Server 7.1.0.6.1.0.x for CA PPM (recommended)
  • JasperReports Server 6.4.2 available exclusively as
    CA Business Intelligence Jaspersoft Reports Server 6.4.2_5.4.2.15 for CA PPM
    (also supported)
Mail Server
  • Any SMTP mail server can be used. Jaspersoft does not explicitly support any one vendor.
Notes:
2. Databases can be run on any vendor-supported platform. Production databases are only supported on virtualized architectures that are supported by Oracle and Microsoft product architecture stacks. Oracle is recommended over SQL Server. Customers on architecture platforms that are not specified by Oracle or Microsoft receive limited support. CA Support determines whether a problem on an unsupported platform is reproducible on a supported platform or already defined as a known problem.
    1. Future patch levels might work but are 
      not
       inherently supported.
    2. SQL Server 
      Named Instances
       are supported. SQL Server 
      Clustering
       is supported with manual intervention after a database failure to restart failed background processes.
    3. Any Microsoft SQL Server deployment that expands beyond 10,000 users must be approved by CA Technologies, otherwise Oracle is a requirement due to scalability limitations associated with Microsoft SQL Server and how it handles OLTP (Online Transaction Processing) products like 
      Clarity PPM
      .
    4. Customers in large high-throughput environments with virtualized architectures might observe possible performance issues. For better performance in virtual environments, use RHEL or OEL. 
3. CA Technologies recommends running the latest patch level.
4. Jaspersoft is supported on localized versions of supported application servers. Due to performance issues observed on 8.5.31, Tomcat 8.5.30 is recommended for JasperReports Server 7.1.
5. 
Clarity PPM
 does not support Jaspersoft flash charts. Jaspersoft Enterprise includes OLAP Server but 
Clarity PPM
 does not support OLAP Server.
Specifications: Integrated Servers
The following table lists the supported software for servers integrating with
Clarity PPM
.
Software
Version
Single Sign-On Server
CA Single Sign-On 12.52 SP01 CR01 or 12.51 CR05 (SAML v2.0)
LDAP Server
Supports any LDAP v3 compliant directory server such as CA Directory, Microsoft Active Directory, NetIQ eDirectory, Oracle Internet Directory, and Oracle Directory Server.
(We do not support LDAP Active Directory with multiple domains.)
SharePoint Server
SharePoint Server 2013 (64-bit) SP1 Enterprise Edition (1)
Notes:
1.
Clarity PPM
 SharePoint connector version 2.3. In May 2018, we dropped support for the integration of any release of CA PPM with any version of SharePoint. The grace period for support of existing integrations ends May 31, 2019.
Specifications: Agile Applications
The following table lists the originally supported versions of agile applications that integrate with
Clarity PPM
.
As of August 2018, the integration of any release of CA PPM with any on-premise edition of CA Agile Central (formerly Rally) is no longer supported. CA PPM and CA Agile Central SaaS integrations are recommended.
Agile Application
On Premise
SaaS
CA Agile Central
 
CA Agile Central
On-Premise Edition 2016.1
 
CA Agile Central
Enterprise(2)
CA Agile Central
Unlimited
Notes:
  1. Supported with WSAPI version 3.0 minimum.
  2. CA Agile Central
     Enterprise is only supported if Portfolio Manager is also purchased.
Specifications: Client-Side Components
The following table lists the supported software for client computers accessing
Clarity PPM
Software
Microsoft Windows
Apple Mac OS
Desktop Linux
Operating Systems
  • Windows 7 SP1, all editions, 32-bit and 64-bit
  • Windows 8.1, 32-bit and 64-bit
  • Windows 10.0, 32-bit and 64-bit
  • Mac OS X; Release 10.11.2 or higher
  • Any vendor or version with support for browsers listed under the Web Browsers section.
Web Browsers
  • Internet Explorer 11.967.16299
  • Microsoft Edge 38.14393.1066.0 or higher (Windows 10)
  • Firefox 54 or higher (2)
  • Google Chrome 59.0.3071.86 or higher (2)
  • Safari 10.1 or higher
  • Google Chrome 59.0.3071.86 or higher(2) (7)
  • Firefox 54 or higher(2)
  • Google Chrome 59.0.3071.86 or higher (2) (7)
Client Applications
(1)
  • Microsoft Excel 2013 - 2016 32-bit and 64-bit, all editions (6)
  • Microsoft PowerPoint 2013 - 2016 32-bit and 64-bit, all editions (6)
  • Microsoft Project 2013[5a], 2013 SP1, and 2016 [5b] 32-bit and 64-bit, all editions
  • Microsoft Office 365 ProPlus(9)
  • Java Runtime Environment 8 update 101 or higher(3)
  • Adobe Acrobat Reader 7.0 or higher.(8)
  • CA Open Workbench 2.1.2(10)
  • Jaspersoft Studio Designer 6.2.1, with CA JDBC Adapter(4)
  • Microsoft Excel 2016 for Mac
  • Microsoft PowerPoint 2016 for Mac
  • No Microsoft Project
    support
  • No Open Workbench support
  • Adobe Acrobat Reader 7.0 or higher (8)
  • No Excel Export support
  • No Microsoft Project support
  • No Open Workbench support
Third-party SOAP Integration Toolkits
  • Microsoft Visual Studio 2013 (.NET Framework 4.5.1)
  • Apache Axis2
  • Apache Axis2
  • Apache Axis2
  1. Using multiple versions of third-party software concurrently is not supported and can cause out-of-sync and compatibility issues. CA Technologies supports only versions of third-party software that the vendor supports.
  2. New Firefox, Chrome, and Microsoft Edge releases might be supported with minimal testing after being released.
  3. Java 8 Runtime is required for the XML Open Gateway (XOG) Client.
  4. CA JDBC Adapter 6.2.1.3 or higher is required only for custom report development. Since March 2018, new editions of Jaspersoft Studio are available to work with Jaspersoft 6.4.2 patch 5.4.2.15 or higher.
  5. The Microsoft Project (MSP) interface requires .NET Framework 4.5.1 or higher. MSP support includes the following limitations:
    1. Microsoft Project 2013 is only supported for the legacy 
      Clarity PPM
      MSP driver.
    2. Microsoft Project 2013 SP1 and 2016 are only supported for the new
      Clarity PPM
      MSP driver. Microsoft Project 2013 SP1 and 2016 require the Microsoft February 2016 patches. See the Microsoft Knowledge Base articles KB3114739 for 2013 SP1 and KB3114714 for 2016. Updated patch information is also available from CA Support.
    3. For 
      Clarity PPM
      project dependencies information to export completely to the Predecessors column in MSP with the new driver, verify that that the same language (for example, Spanish) is selected in all the following applications:
      • Windows OS
      • MS Projects
      • Language Format in control panel
  6. Microsoft Office 365 2013 and 2016 are supported.
    Clarity PPM
     also supports the Click-to-Run virtualization option; however, Microsoft Project is not supported with this option.
  7. Support Type of Compatible.
  8. To view reports that are exported in PDF format.
  9. Support for Microsoft Office 365 ProPlus is provided for Excel and PowerPoint, but not for Microsoft Project Pro.
  10. Open Workbench is supported on Windows 10; however, mobile devices, tablets, and hybrid devices such as Surface Pro are not supported due to screen resolution constraints.
Specifications: CA Clarity Mobile Time Manager 2.0
The following table includes the mobile operating system (OS) platforms that are supported for the CA Clarity Mobile Time Manager mobile app. 
iOS
Android
Mobile OS
  • Apple iOS 10.3.3 or higher(1)
  • Google Android OS 4.4 or higher(1)
(1) Update your mobile device to the latest supported OS. For example, your mobile tablet might support Android OS 6.0.1 while your phone supports Android OS 7.1. If a new update for iOS or Android OS is available, install it to protect your device. 
Change History (
Clarity PPM
 Release 15.3.00)
Component
Description
Server Java Runtime
  • No changes
OS
  • Added support for RHEL, Oracle Enterprise, and CentOS, server 7u1
Products Included
  • No changes
Integrated Servers
  • No changes
CA Clarity Mobile Time Manager
  • Updated support for latest iOS and Android patch levels available at the time of release for CA Clarity Mobile Time Manager app only
Database Server
  • Dropped support for Oracle 11.2.x and Microsoft SQL Server 2012
  • Added support for Oracle 12c Release 2 and Microsoft SQL Server 2016 SP1
Application Server
  • Clarity PPM
    : Apache Tomcat 8.5.11 or higher patch level
  • Jaspersoft
    : Continued support for Apache Tomcat 7.0.70 (no changes) (1)
Report Server
  • Added support for RHEL, Oracle Enterprise, and CentOS, server 7u1
  • Dropped support for Oracle 11.2.x and Microsoft SQL Server 2012
  • JasperReports Server 6.2.1 patch 5.2.1.4.33 or higher required(1)
Client Browsers
  • Updated support for new releases of Firefox, Edge, and Chrome browsers
Client Applications
  • No changes
CA Agile Central
(formerly Rally)
  • No changes
(1) After the initial GA release of 15.3.0.0 in Sep 2017, about six months later in March 2018, Jaspersoft 6.4.2 maintenance release was issued. After June 2018, CA PPM 15.3 only supports Jaspersoft 6.4.2 patch 5.4.2.15 or higher.
FIPS Operating Mode Restrictions
Clarity PPM
 is FIPS-compliant. A new Bouncy Castle Cryptography Package for FIPS replaces the RSA B-SAFE FIPS provider from previous releases.See CSA: Security, Passwords, LDAP, SSL, SSO, XSS, and FIPS.
Add-In Compatibilities
When you upgrade from release 13.0 through release 14.1 to the current release, the following add-ins upgrade themselves:
  • PMO Accelerator
  • CA Agile Planning
If you are upgrading from any release prior to 13.0 to the current release, upgrade all installed add-ins.
  • Starting with release 13.3, a new installation process is required for add-ins, accelerators, and connectors. See
    Installing and Upgrading
    in the English edition of the documentation.
  • The following add-ins, accelerators, and connector releases are compatible with this release:
    Add-in, Accelerator, or Connector
    Release
    PMO Accelerator
    15.3
    Application Portfolio Management (APM) Add-in
    15.3
    Agile Add-In
    15.3
    Earned Value Manager
    2.0.3
    Accelerator for PRINCE2
    2.0.2
    Accelerator for the PMBOK
    2.0.6
    Accelerator for New Product Development
    2.0.4
    Connector for Microsoft SharePoint 2013
    3.0.0
    CA Agile Planning
    14.1
Add-Ins Not Available for New and Upgrading Customers
 The following add-ins are no longer available for new customers and upgrading customers. For complete details, see the End of Life Announcement on the CA PPM product support page.
Accelerator or Connector
Version
End of Life Date
Business Relationship Manager (BRM) Accelerator
3.0.2
June 30, 2016
Clarity PPM
 Catalyst Connector
2.5.0
June 30, 2016
CA Unicenter Asset Portfolio Management (APM) Connector
2.0.2
June 30, 2016
Connector for CA Unicenter Service Desk and CA Software Change Manager
2.0.1
June 30, 2016
PPM Essentials Accelerator
2.0.2
June 30, 2016
Service Connect
2.0.0
June 30, 2016
Supported Upgrade Paths
For information about supported upgrade paths, see 
Change Impact and Upgrade
 and 
Installing and Upgrading.
Patches and Solutions (Published Fixes)
We recommend that you review the Solutions and Patches that Technical Support provides on the Download Center Page of CA Support Online. You can review the solutions and patches and any prerequisite published fixes that are required for your product release.
Knowledge Base (KB) Articles
Resolved Defects
See CA PPM 15.3 Resolved Defects in the English edition of the documentation.
Java Runtime Environment Defects
The Java Runtime Environment (JRE) is updated frequently with fixes for security issues, including issues that are unknown at the time 
Clarity PPM
is released. To ensure that you have the latest fixes, we recommend that you download the most recent JDK.
International Support
An
internationalized
product is an English product that operates correctly on local language versions of the required operating system and required third-party products, and supports local language data for input and output. Internationalized products also support the ability to specify local language conventions for date, time, currency, and number formats.
A
translated
product (sometimes referred to as a
localized
product) is an internationalized product that includes local language support for the user interface of the product and local language default settings for date, time, currency, and number formats.
The product is localized in 20 languages and supports over 100 regional settings for date, time, and number formatting. This release introduces support for Korean.
The user interface is now available in the following languages:
Language
Classic User Interface
New User Experience
Online Help
Brazilian Portuguese
yes
yes
yes
Catalan
yes
no
English
Czech
yes
no
English
Danish
yes
no
English
Dutch
yes
no
English
English
yes
yes
yes
Finnish
yes
no
English
French
yes
yes
yes
German
yes
yes
yes
Hungarian
yes
no
English
Italian
yes
yes
yes
Japanese
yes
yes
yes
Korean
yes
yes
English
Norwegian
yes
no
English
Polish
yes
no
English
Russian
yes
no
English
Simplified Chinese
yes
yes
yes
Spanish
yes
yes
yes
Swedish
yes
no
English
Traditional Chinese
yes
no
English
Turkish
yes
no
English
Online Help is a subset of the full documentation. No login is required to view the public portion of online help for business users. The full documentation set is only available in English and requires that users register and log in to view all content (public and restricted).
Training
CA Education offers many training solutions for 
Clarity PPM
. One important course you may consider explains the CA Productivity Accelerator (CA PA). To learn more about the training offerings, see the CA Education website at http://ca.com/education.
Accessibility
CA Technologies is committed to ensuring all customers can successfully use its products and supporting documentation to accomplish business tasks. 
Clarity PPM
 provides standard user assistance features. The software also inherits the accessibility features of the operating system, browser, and device that you are using. To learn more, see CA PPM User Accessibility Features.