Clarity PPM 15.7 Release Notes

cppmop157
HID_release_info_rel_notes_op
The
Clarity PPM
15.7 Release Notes describe new and enhanced features and specify compatible OS, component, and client software versions, including the minimum supported patch levels. Supported international languages, training opportunities, and accessibility details are also available. The Release Notes help you plan for a new installation or upgrade to the on-premise or SaaS edition of Clarity PPM Release 15.7.
To learn more about each feature, see the linked pages below each entry if one is provided. To learn how the feature might impact your upgrade from an earlier release, see the Change Impact and Upgrade Guide.
Clarity PPM New User Experience: Project Management Enhancements
Manage Projects Effectively by Using the Timeline Layout

You can create and manage all project tasks and their relationships in the Timeline layout. The Timeline layout is divided into a Work Breakdown Structure (WBS) on the left and a timeline on the right. The timeline view enables you to review the project plan in a hierarchical display. You can then add, edit, or delete tasks directly in the hierarchical display. You can also select a task, open the DETAILS panel, and edit the task. You can filter the data in the hierarchy to view and manage a subset of tasks and still see the relationship of the tasks within the full WBS hierarchy. To learn more, see New User Experience: Project Phases, Milestones, Tasks, and To Do Items.
Group By.jpg
Replace Existing Staff Member or Assignee in Projects
You can use the Staff grid and the Assignment grid to replace staff members in projects. You can make the following replacements in the Staff grid:
  • Replace a role with a different role, a team, or a resource.
  • Replace a resource with a different resource, team, or a role.
  • Replace a team with a different team, a resource, or a role.
Some common points to remember while replacing staff members are:
  1. The replacement action requires matching resource type. Hence, you will be able to replace a team with a labor resource, a labor role, or another team.
  2. When you replace a staff member with actuals on a project the replacement is added and assumes the remaining ETC. However, you will still see the original resource and their actuals in the Staff grid.
You use in-line edits to make all replacements in the Staff grid and the Assignments grid. To learn more, see New User Experience: Staff a Project Team
Staff.jpg
Perform Hard Allocations in the Project Staff Grid
You can enter both soft allocations and hard allocations in the Project Staff grid. You can use hard booking to confirm that the resource is committed to the project. The booking status is mixed when a resource is both soft and hard allocated to the project, or the soft allocation for the resource does not match the hard allocation. This allows project and resource managers to collaborate and make accurate staffing decisions.
Group By.jpg
  • The Hard Allocation action is available only if the Allow Mixed Booking project management setting is checked in Classic PPM.
  • You cannot select "Mixed" in the Booking Status field. You will get an error message.
  • The "Mixed" booking status is set based on certain actions. To learn more about Mixed Bookings, see see New User Experience: Staff a Project Team
Drag and Drop Cards on the Board Layout for Projects
Group By.jpg
You can view projects as cards, which you can arrange with drag-and-drop precision on a board layout with columnar swim lanes. Some key capabilities available in  the Board layout are:
  • Ability to customize your board view by configuring board/card options and defining picklists
  • Ability to edit a project by selecting a card and using the DETAILS panel.
  • Ability to save your configurations as a view that can be shared with other users.
To learn more about our generic board-view component, see Getting Started with the New User Experience.
Launch Clarity PPM Gantt and External Schedulers by using the Actions (Three-Dot) Menu
You can use the three-dot Actions menu in the Tasks module to launch PPM Gantt or an external scheduler (Microsoft Project or Open Workbench). The Actions menu also allows you to export the project plan as a CSV file from the Grid layout.
Group By.jpg
To learn more about using the Actions menu, see New User Experience: Project Phases, Milestones, Tasks, and To Do Items.
Clarity PPM New User Experience: Generic Enhancements
Individual Members Can Enter Time For Tasks Assigned to Teams
Individual resources, who are members of a team, in Clarity PPM can discover and enter time for tasks assigned to their team. A project manager can approve their timesheets and create a custom report to review the time submitted by individual users. The project financials will reflect the team's actuals based on the time entered by individual members of the team. To learn more, see New User Experience: Enter Hours and Submit a Timesheet.
  • The time entered by the individual will be recorded for the team (not the individual)
  • Prior to this release, only those users with the rights to ‘enter time for others’ could enter time for a task assigned to a Team
  • In the example, given below, Ed can see all the tasks assigned to the team and enter time against the tasks.
    Group By.jpg
Enhancements to the DETAILS Panel
The DETAILS Panel is available as two-column layout enabling you to easily and quickly edit data in Clarity PPM. The layout can be resized to take up 75% of the screen and the width is persisted for users across pages in the New User Experience. You can now have more than one field per row in the Details column and can resize fields horizontally. You can also resize string fields vertically if the field is greater than 80 characters. The fields available in the Details panel are associated with your view.
Group By.jpg
  • Clarity PPM Roadmaps, Task List, and the Project Financials modules do not support the two-column DETAILS panel in this release.
  • When you configure a multi-value lookup, ensure you configure it to take up both the columns of the DETAILS panel, else data will not be displayed.
  • To learn more about our generic board-view component, see Getting Started with the New User Experience.
Create New Records from the Board and Grid Layout
From Clarity PPM 15.7 onwards, whenever you create a new record from the board layout, the DETAILS panel is automatically displayed. The panel includes all the fields that you have configured and also includes all the required fields, without defaults, needed to create a new record. After you populate the required fields, Clarity PPM refreshes the DETAILS panel and creates a new record. You can then continue editing the record and close the DETAILS panel after finalizing your changes.
When you create a new record from the Grid layout, the required fields without default values are automatically added to the grid.
Group By.jpg
  • Your record will be lost if you leave or refresh your current view without completing all mandatory fields.
  • Any required field that has a default value defined will not be auto-displayed and you will need to add that field manually to the DETAILS panel to change its value.
  • If you configured your DETAILS panel to display specific fields, the required fields are added at the end of the list.
  • If you configured your DETAILS panel to display a multi-value lookup field, it will be displayed a single row and will not appear unless you expand the field to take up more than one row.
  • To learn more about our generic board-view and grid view components, see Getting Started with the New User Experience.
Select Relative Period Dates for Projects, Ideas and Custom Investments
The Staff, Assignment, Cost Plan, and Cost Plan Details modules now have the option to define periods as relative dates. Let's take the example of projects. The Start Period can be set to Project Start and the End Period can be set to Project Finish. When you save your view with these settings, the same view can be applied across all your projects. When you open each project, the Project Start and Project Finish will automatically assume the start and end date of that particular project.
Group By.jpg
You can view and edit stock and custom URL attributes in the New User Experience. You can continue to use processes in Classic Clarity PPM to set and lock the value of URL attributes. The updated value of the URL attributes will be reflected in the New User Experience.
Group By.jpg
Support for Static Dependent and Parameterized Lookups
Clarity PPM New User Experience supports stock and custom static dependent lookups such as Investment Type and stock and custom parameterized lookups such as Project Type and Project Category. The lookups are supported in common grids, DETAILS panel, boards, and filters in the New User Experience.
To learn more about static dependent and parameterized lookups, see Getting Started with the New User Experience.
Enhancements to the Common Grid
The common grid in Clarity PPM has been enhanced to provide the following key capabilities:
  • Column panel search and drag-drop capabilities
  • Excel-like calculation in grid status bar
  • Enhanced Group By functionality
Column Panel Search and Drag Drop Capabilities
You can now use the search bar in the column panel to look for stock and custom attributes. After you find the attribute, use the drag handle, to drag and drop the attribute at the relevant location in the common grid.
Group By.jpg
Excel-like Calculation in the Grid Status Bar
You can now select a series of rows and columns to view the Average, Count, Min, Max, and Sum for all selected number fields. If you select a series of non-number fields, you will see a count of fields selected.
Group By.jpg
Enhanced Group By Functionality
The group by functionality was introduced to help customers visualize data based on the grouped attribute. You can now:
  • Expand multiple groups by parents at the same time.
  • Add or remove columns from the grid while in the group by mode.
  • Rearrange group columns while in the group by view
  • Edit data while you are in the group-by mode
  • View aggregated totals for money and numerical attributes 
Group By.jpg
To learn more about the common grid, see Getting Started with the New User Experience.
Enhanced Filtering Capability
The filtering capability in Clarity PPM 15.7 has been enhanced to support the OBS Unit mode, parametrized lookups, static dependent lookups, money, and URLs. You can also filter Tasks and To-Dos by using the Project ID in the Tasks page within a project. To learn more about the filtering capability, see Getting Started with the New User Experience.
Create and View Teams in the Resources Page
This release includes a new page with the standard grid layout for creating and viewing teams in the New User Experience. Administrators can grant a new Resource Management – Navigate access right (view-only license type) that allows users to click the new Resources item in the main menu. The new Resources grid supports familiar filters, sorting, column selection, settings, and saved views. Resource Managers and administrators can now create teams directly in the Clarity PPM New User Experience.
Group By.jpg
This feature was previously available in the Administration Page in the New User Experience. To learn more about creating teams, see New User Experience: Configure Teams on the Resources Page.
Customize Clarity PPM Notification Templates
The hard-coded header and footer associated with the notification templates have been removed. Many customers rebrand Clarity PPM during their implementation and can now send out notifications with only their brand messaging to provide a more personalized experience. To learn more about customizing notification templates, see Configure Notifications and Notification Templates
Clarity PPM New User Experience: Demand Management Enhancements (Ideas)
Convert an Idea to a Project
Once you have evaluated an idea, determined it has value, and approved it, you can convert it to a project by using a project template. When you convert an idea to a project, you get options to:
  • Copy Financials: Allows you to include any financial data for the idea in the conversion to the project.
  • Copy Team: Allows you to include any resource or role staffing data from the idea to the project.
Group By.jpg
  • After converting an Idea to a Project, the Idea status (in the Grid & Board layouts) is updated to ‘Converted’.
  • After converting an Idea to a Project, the Project Grid and Board can be configured to include the “Originating Idea” column for added visibility.
  • If you copy the Idea Team while converting an idea to a project, the resulting project will have roles associated with both the idea and the project template chosen during the conversion process.
Create Cost Plans for Ideas
You can create cost plans for ideas by using the standard grid layout in the Clarity PPM New User Experience. You can create a manual cost plan or populate from allocations if you have resources associated with an idea. You can also set a cost plan as a plan of record and submit it for approval.
Group By.jpg
The Cost Plan List and Cost Plan Detail pages support including custom attributes in both the grid and DETAILS panel. To learn more about using cost plans with ideas, see New User Experience: Manage Idea Financials.
Create Custom Sub Objects for Ideas
You can now associate an API Attribute ID with idea sub-objects that you created in Classic PPM. These sub-objects will be available as modules in the idea blueprint. You can add these modules to an Idea blueprint and associate appropriate ideas with that blueprint. This will ensure that you can configure customized layouts for ideas based on different business needs.
Group By.jpg
  • Ensure that you API-enable relevant custom sub-objects so that they are available in the New User Experience.
  • Instance-level access rights do not work on custom sub-objects in the New User Experience. Global-level access rights are currently supported in the New User Experience.
Drag and Drop Cards on the Board Layout for Ideas
You can now view ideas as cards, which you can arrange with drag-and-drop precision on a board layout with columnar swim lanes. Some key capabilities available in  the Board layout are:
  • Ability to customize your board view by configuring board/card options and defining picklists
  • Ability to edit a project by selecting a card and using the DETAILS panel.
  • Ability to save your configurations as a view that can be shared with other users.
Group By.jpg
Clarity PPM New User Experience: Custom Investments Enhancements
Create Custom Sub-Objects for Custom Investments
You can now create custom sub-objects for custom investments and add attributes to the sub-object. The API Attribute ID for new sub-objects will be automatically assigned. You can now associate an API Attribute ID with custom investment sub-objects that you created in Classic PPM. These sub-objects will be available as modules in the custom investment blueprint. You can add modules to a Custom Investment blueprint and associate appropriate investments with that blueprint. This will ensure that you can configure layouts for custom investments based on different business needs. To learn more, see New User Experience: Configure Custom Investment Types.
Instance-level access rights do not work on custom sub-objects in the New User Experience. Global-level access rights are currently supported in the New User Experience.
Group By.jpg
Create Cost Plans for Custom Investments
You can create cost plans for custom investments by using the standard grid layout in the Clarity PPM New User Experience. You can create a manual cost plan by using the in-line edit option and set it as a plan of record. To learn more, see New User Experience: Manage Custom Investment Financials
The Links module has been introduced in Custom Investment blueprint, which allows you to add link categories and links to custom investments. To learn more see, New User Experience: Create and Edit Custom Investments.
Group By.jpg
Clarity PPM New User Experience: Roadmaps Enhancements
Sync Project Capacity Attributes in Roadmaps
When you sync roadmaps with projects, you can select between syncing allocations or assignments. If you select assignments, Clarity PPM will use add the ETC and the Actuals for the project to calculate assignments and synchronize the project with the roadmap. When you import a project as a roadmap all the relevant data associated with the project is imported as roadmap attributes. When you synchronize a roadmap, it only updates the attributes you selected in the Sync Linked Items window.
Group By.jpg
To learn more about synchronizing project attributes in Roadmaps, see New User Experience: Top-Down Planning with Roadmaps
Roadmap Timeline Enhancement
The Roadmap timeline view has been enhanced to provide you options on how to view the text within the roadmap item. The Show Text Overflow option allows you to have control over how much roadmap item name is displayed and allows you to better interact with roadmaps. Clearing this option will trim the roadmap item name to within the length of the roadmap item. To learn more, see  New User Experience: Top-Down Planning with Roadmaps.
Group By.jpg
Clarity PPM Rest APIs Support
Announcing Support for REST APIs
Clarity PPM now supports the dynamic new REST API infrastructure behind its expanded New User Experience feature set. Clarity PPM REST API web services deliver online data and functionality over a system of Uniform Resource Identifiers (URIs), typically through a series of web links.
Support for CORS
Network administrators commonly apply same-origin restrictions to network requests. These restrictions prevent a client-side web application from obtaining data retrieved from another origin and also limit unsafe HTTP requests that can be automatically launched toward destinations that differ from the original running application. With CORS, our REST APIs response can include an Access-Control-Allow-Origin header with the original value of the request acting as a key to allow access to the resource content. As an administrator or developer, you can validate that the key-value and origin for the request match. This feature was launched as a BETA in Clarity PPM 15.6.1 `
Support for REST API Keys
You can configure the REST API key authentication features to enable business users to integrate data between the Clarity PPM New User Experience and other client applications. Integration architectures can allow users to authenticate through the REST API and accomplish specific Clarity PPM actions without going into the user interface. Through API keys, user SSO credentials, access rights, and status settings match their API token. This feature was launched as a BETA in Clarity PPM 15.6.1
Data Warehouse and Reporting Enhancements
Data Warehouse Enhancements
Group By.jpg
The Data Warehouse has been modified to include two new tables for team definition object:
  • DWH_INV_TEAM_DEF - One row per team
  • DWH_INV_TEAM_MEMBER - One row for each member on a team
The Data Warehouse has also been modified to include two new columns to Resource dimension table DWH_RES_RESOURCE:
  • TEAM_DEF_KEY
  • IS_TEAM
The table contains one row for each resource or team.
Reporting Enhancements
Group By.jpg
The New Customization Overview Report is available in Jaspersoft. It allows you to view:
  • a list of the custom objects and attributes
  • a list of the custom DB objects
  • a list of custom Gel scripts
  • a list of custom NSQL objects (queries and portlets)
  • a list of the custom reports
Administrative Enhancements
Enable Manual Sorting for System-Restricted Static Lookups
Administrators can use the new
Reorder Values
tab to manually sort lookup values so they lookups can be effectively used in the New User Experience.
Example
: You can use the Reorder Values tab to reorder the values of the Task Status lookup so that it can be used when you use the board layout in the Tasks module for projects.
Group By.jpg
The following system lookups have been updated to include the Reorder Values tab:
  • Task Status
  • Microsoft Project Task Status
  • Project (Financial) Status
  • Investment Object State
  • Track Mode
  • CPM Type
  • Investment Object Progress
Hardware and Software Compatibility Specifications
Formerly known as product architecture stack (PAS) requirements.
This release supports the minimum versions specified on this page. The appearance of a given dot release followed by "or higher" or "and newer updates" indicates a strong likelihood for compatibility; however, new third-party software cannot be guaranteed to remain compatible. Updates to future releases might not be compatible. For example, the supported version of a component at the time of the GA release is 12.1. Three weeks later, you might be able to apply 12.1.0.1 or 12.1.1 without incident; however, 12.2 and 13.0 might fail and require that you roll back to 12.1 or apply a workaround while waiting for a third-party patch.
Specifications: Hardware Requirements (On-Premise only)
See
Clarity PPM
Architecture and Sizing Recommendations
in
Installing and Upgrading
.
Specifications:
Clarity PPM
Application Server Operating System (OS) (On-Premise only)
The following table specifies the minimum supported 64-bit operating system (OS) versions for
Clarity PPM
application and background servers.
Clarity PPM
is supported on any localized version of the supported operating systems. Only the patches, service packs, and updates for the specified versions are also supported.
  • Certified
    platforms are fully tested and supported.
  • Compatible
    platforms are partially tested, tested in prior releases, or noted as a downstream compatible distribution.
Operating System
Minimum Version
Support Type
Microsoft Windows Server
Windows Server 2019
Compatible
2016 Standard or Datacenter
Certified
2012 or 2012 R2 Standard or Datacenter
Compatible
Red Hat Enterprise Linux
64-bit
7u6
Certified
6u10
Compatible
Oracle Enterprise Linux (OEL)
7u6
Compatible
CentOS
7u6
Compatible
SUSE Linux Enterprise Server
64-bit
(SLES)
12 SP1 or 15.0
Compatible
*Both are supported. The next official release of SUSE Linux Enterprise Server jumped from 12.0 to 15.0 in 2018.
Specifications: Clarity PPM Components (On-Premise only)
The following table specifies the supported components for this release of
Clarity PPM
.
Component
Version
Virtualization
(1)
Database
(1)
  • Oracle Standard/Enterprise Edition12.2.0.1.x or higher patch level
  • Oracle Standard/Enterprise Edition12.1.0.2.x or higher patch level
  • Oracle 12c multi-tenant
Linux
: Database RUR 12.2.0.1.171017 patch 26518812 (supersedes patch 22502456 PSU 12.2.0.1) or higher
Windows
: 32-bit and x86-64 BP 12.2.0.1.171017 patch 26758841 (supersedes patch 22839608 Windows DB Bundle 12.2.0.1) or higher
  • Oracle 12c R1: Oracle Standard and Enterprise Edition 12.1.0.2.x
Linux
: Patch 22291127 PSU: 12.1.0.2.170117 or higher patch level
Windows
: Patch 22809813 Version 12.1.0.2.170117 or higher patch level
  • Microsoft SQL Server 2016 Enterprise Edition: Service Pack 2 or higher (higher is associated with service pack)
  • Microsoft SQL Server 2014 Enterprise Edition: Service Pack 2 or higher (planning to drop support next release)
You might also need to upgrade to a temporary intermediary release of
Clarity PPM
before
you can upgrade your database. See the sample scenarios in
Upgrade Enhancements
in the Change Impact and Upgrade Guide.
Database Interface
Clarity PPM
DataDirect Type 5 (v5.1.4 with an update to support JDK 11) Drivers for Oracle and SQL Server (included in the
Clarity PPM
distribution media)
Java
AdoptOpenJDK 11.0.3+7 with HotSpot JVM
Application Server
(2)
Apache Tomcat 8.5.38 or higher patch level (64-bit)
Report Server
(3)
JasperReports Server 7.1 available exclusively as
CA Business Intelligence Jaspersoft Reports Server 7.1 for
Clarity PPM
Mail Server
Any SMTP/IMAPI/POP3 mail server can be used.
Clarity PPM
does not explicitly support any one vendor.
Table Notes:
Databases can be run on any vendor-supported platform. Production databases are only supported on virtualized architectures that are supported by Oracle and Microsoft product architecture stacks. Customers who use architecture platforms that are not specified by Oracle or Microsoft have limited support. Clarity PPM Support determines which problems on an unsupported platform are repeatable on a supported platform and which problems are already defined as known problems.
    1. Oracle Real Application Cluster (RAC), Oracle encryption, and multi-tenancy are supported.
    2. Where (x) represents the patch level supported. (For example, say the product supports 12.1.0.2.x. A new 12.1.0.2.3 version is supported; however, 12.1.0.3 is a new release and is
      not
      inherently supported).
    3. SQL Server Named Instances is supported. SQL Server Clustering is supported with manual intervention after a database failure to restart failed background processes. Microsoft SQL Server
      Always On
      mode is not supported.
    4. Any Microsoft SQL Server deployment that expands beyond 10,000 users must be approved. Due to Microsoft SQL Server online transaction processing (OLTP) scale limitations with products like
      Clarity PPM
      , we recommend Oracle.
    5. Customers in large high-throughput environments with virtualized architectures might observe possible performance issues. For better performance in virtual environments, use RHEL or OEL.
    6. Starting with database 12.2.0.1, Oracle changed their patch model from Patch Set Updates (PSU) and Proactive Bundle Patches (BP) to Release Updates (RU) and Release Update Revisions (RUR).
2.
Clarity PPM
is supported on any localized version of the supported application servers.
3.
Clarity PPM
does not support Jaspersoft Flash charts. Jaspersoft Enterprise includes OLAP server but
Clarity PPM
does not support OLAP server.
Specifications: Products Included With Clarity PPM (On-Premise only)
The following table specifies the third-party software that is licensed and shipped with
Clarity PPM
. The following software is included on the
Clarity PPM
Install Media, DVD Master that is available in the Support Download Center.
Component
Notes
Java
AdoptOpenJDK for all supported operating systems.
Application Server
Apache Tomcat for all supported operating systems.
Report Server
JasperReports Server 7.1
Specifications: JasperReports Server Operating System (On-Premise only)
The following table specifies the minimum supported OS for application and background servers running the Jaspersoft report server software.
  • Certified
    platforms are fully tested and supported.
  • Compatible
    platforms are partially tested, tested in prior releases, or noted as a downstream compatible distribution.
OS
Version
Support Type
Windows Server 64-bit
Windows Server 2019
Compatible
2016 Standard or Datacenter
Certified
2012 Standard or Datacenter
Certified
2012 R2 Standard or Datacenter
Compatible
Red Hat (RHEL) 64-bit
7u6
Certified
6u10
Compatible
Oracle Enterprise Linux (OEL) 64-bit
7u6
Compatible
CentOS 64-bit
7u6
Compatible
SUSE Linux Enterprise Server 64–bit
12 SP1 or 15.0*
Compatible
*Both are supported. The next official release of SUSE Linux Enterprise Server jumped from 12.0 to 15.0 in 2018. We support only the listed versions and configurations of Jaspersoft integrated with
Clarity PPM
.
  • No other configurations, including Jaspersoft versions and configurations that are supported directly by TIBCO, are supported.
  • Jaspersoft is supported on localized versions of supported operating systems.
  • Jaspersoft on RHEL, OEL, CentOS, or SUSE connecting to a Microsoft SQL Server database is not currently supported.
  • Future patches, service packs, and updates of the listed versions are supported; however, certain updates may no longer be compatible. We cannot guarantee third-party compatibility for future updates.
Specifications: Jaspersoft Components (On-Premise only)
The following table shows the supported database, Java runtime environment, application server, report server, and mail server for Jaspersoft.
Component
Version
Database
(1)
  • Oracle Standard/Enterprise Edition12.2.0.1.x or higher patch level
  • Oracle Standard/Enterprise Edition12.1.0.2.x or higher patch level
  • Oracle 12c multi-tenant
  • Microsoft SQL Server 2014 Enterprise Edition: Service Pack 2 or higher
  • Microsoft SQL Server 2016 Enterprise Edition: Service Pack 2 or higher
Java Runtime
(2)
  • Oracle Java 8 with JDK 1.8.201
Application Server
(3)
  • Apache Tomcat 8.5.30 (64-bit)
Report Server
(4)
  • JasperReports Server 7.1
Mail Server
  • Any SMTP mail server can be used. Jaspersoft does not explicitly support any one vendor.
Table Notes:
  1. Databases can be run on any vendor-supported platform. Production databases are only supported on virtualized architectures that are supported by Oracle and Microsoft product architecture stacks. Customers who use architecture platforms that are not specified by Oracle or Microsoft will have limited support. Our Support team determines whether a problem on an unsupported platform is either reproducible on a supported platform or already defined as a known problem.
    1. Future patch levels might work but are
      not
      inherently supported.
    2. SQL Server
      Named Instances
      are supported. SQL Server
      Clustering
      is supported with manual intervention after a database failure to restart failed background processes.
    3. Any Microsoft SQL Server deployment that expands beyond 10,000 reporting users must be approved. Typically, Oracle is a requirement due to scalability limitations associated with Microsoft SQL Server and how it handles OLTP (Online Transaction Processing) products like
      Clarity PPM
      .
    4. Customers in large high-throughput environments with virtualized architectures might observe possible performance issues. For better performance in virtual environments, use RHEL or OEL.
  2. We recommend running the latest patch level.
  3. Jaspersoft is supported on localized versions of supported application servers. Due to a performance issue with Apache Tomcat 8.5.31 (we observed high CPU and memory utilization during independent tests), we reverted our recommendation to 8.5.30, which yielded better response times.
  4. Clarity PPM
    does not support Jaspersoft flash charts. Jaspersoft Enterprise includes OLAP Server but
    Clarity PPM
    does not support OLAP Server.
Specifications: Integrated Servers
The following table specifies the supported software for servers integrating with
Clarity PPM
.
Software
Version
Single Sign-On Server
CA Single Sign-On 12.52 SP01 CR01
CA Single Sign-On 12.51 CR05
LDAP Server
Supports any LDAP v3 compliant directory servers such as CA Directory, Microsoft Active Directory, NetIQ eDirectory, Oracle Internet Directory, and Oracle Directory Server.
(We do not support LDAP Active Directory with multiple domains.)
Agile Applications
Rally
SaaS Enterprise or Unlimited
Enterprise edition is supported only when you purchase Portfolio Manager and only with WSAPI 3.0 or higher. Integrations with on-premise editions of
Rally
are no longer supported.
Specifications: Client-Side Components
The following table specifies the minimum supported software for client computers accessing
Clarity PPM
. All software supports 32-bit or 64-bit architectures unless stated otherwise.
Software
Microsoft Windows
Apple Mac OS
Desktop Linux
OS
  • Windows 7 SP1, 8.1, or 10, all editions
  • Mac OS X; Release 10.11.2
  • Any vendor or version with support for browsers listed under the Web Browsers section
Web Browsers
  • Microsoft Edge 41 (Windows 10)
  • Internet Explorer  11.0.9600.19431 (Classic PPM only except when the Phoenix UI theme is applied; IE 11 is not supported with the New User Experience or Phoenix UI theme) (11)
  • Firefox 68 (2)
  • Google Chrome 76 (2)
  • Safari 12.1 (7)
  • Google Chrome 76 (2)
  • Firefox 68 (2)
  • Google Chrome 76 (2)
Client Applications
(1, 3)
  • Microsoft Office 365 ProPlus (9)
  • Microsoft Excel 2016 all editions (6)
  • Microsoft PowerPoint 2016 all editions (6)
  • Microsoft Project 2016 and 2019 all editions (5)
  • Adobe Acrobat Reader 10 (8)
  • CA Open Workbench 2.1.2 (10)
  • Adobe Acrobat Reader 10 (8)
  • Microsoft Excel 2016 for Mac
  • Microsoft PowerPoint 2016 for Mac
  • No Microsoft Project
    support
  • No Open Workbench support
  • Adobe Acrobat Reader 10 (8)
  • No Excel Export support
  • No Microsoft Project support
  • No Open Workbench support
Client Reporting Tools
  • Jaspersoft Studio Professional 7.1, with CA JDBC Adapter(4)
Jaspersoft Studio Professional 7.1 with CA JDBC Adapter(4)
Jaspersoft Studio Professional 7.1 is compatible with Linux but not provided by or supported by CA
Third-party SOAP Integration Toolkits
  • Microsoft Visual Studio 2013 (.NET Framework 4.5.1) or Microsoft Visual Studio 2017 (.NET Framework 4.6)
  • Not Applicable
  • Not Applicable
Table Notes
:
  1. Using multiple versions of third-party software concurrently is not supported and can cause out-of-sync and compatibility issues. We support only the versions of third-party software that the vendor supports.
  2. New Firefox, Chrome, and Microsoft Edge releases
    might
    be supported with minimal testing after being released.
  3. With Java 11, the Java Runtime Environment (JRE) is no longer included. In 
    Clarity PPM
    15.5.1 and higher, the JRE is no longer required. In previous releases, the JRE had been required only for users on client workstations or laptops running CA Open Workbench, Microsoft Project Connector for
    Clarity PPM
    , CA Schedule Connect, or the XML Open Gateway (XOG) Client.
  4. CA JDBC Adapter is required for report developers to connect to the
    Clarity PPM
    transactional or data warehouse database without a VPN connection.
  5. The Microsoft Project (MSP) interface requires .NET Framework 4.5.1 or higher. MSP support now includes C2R editions/Project Online Client Desktop of 2016 and 2019, and either 32-bit or 64-bit editions. However, MSP Online browser edition is not supported. Note the following other limitations:
    1. Microsoft Project 2013 was only supported with the legacy
      Clarity PPM
      MSP driver. Starting with 15.6.1, Microsoft Project 2013, 2013 SP1, and the legacy MSP driver are all no longer supported.
    2. Microsoft Project 2016 MSI is only supported with the required Microsoft patches. The C2R edition does not require patches. MSP 2016 MSI requires Microsoft patches. Updated supported patch information is also available fromCA Support. It’s recommended to be on the latest Microsoft Project Update found at https://support.microsoft.com.
    3. For
      Clarity PPM
      project dependency data to export completely to the Predecessors column in MSP with the new driver, verify that that the same language (for example, Spanish) is selected in the OS, MSP application, and the Language Format in the Windows control panel.
  6. Microsoft Office 365 (2016 or newer)/Project Online Client Desktop is supported including the Click-to-Run (C2R) virtualization option. Microsoft Project Online browser-based version of Microsoft Project is not supported.
  7. Support Type of
    Compatible
    .
  8. To view reports that are exported in PDF format.
  9. The following limitation applies to users of Excel Online. In a
    Clarity PPM
    list or portlet, you cannot use the Export to Excel (Data Only) option. Office365 and Excel Online cannot read the XLS output file. Users might see the following Excel Online error:
    There is something in your workbook that we don't understand
    . Use Export to Excel instead of Export to Excel (Data Only). If you require Export to Excel (Data Only), use the Excel client application Save As command to save the file as XLS, XLSX, or CSV and then post to OneDrive or SharePoint. Excel Online can now open the file.
  10. Open Workbench is supported on Windows 10; however, mobile devices, tablets, and hybrid devices such as Surface Pro are not supported due to screen resolution constraints.
  11. Since Release 15.4, the
    New User Experience
    no longer supports Microsoft Internet Explorer 11 (IE 11). Classic Clarity PPM still supports IE 11 for backward compatibility; however, Classic Clarity PPM with the Phoenix UI theme applied does not support IE 11. Microsoft is only making select security updates to IE 11. To achieve the best performance, we recommend updating to a newer browser such as Firefox, Chrome, or Edge. Microsoft Windows 10 includes Microsoft Edge, a faster, newer, and more productive web browser. Microsoft recommends using Microsoft Edge as your default browser and is only supporting IE11 for backward compatibility. Using the optional Enterprise Mode, PPM customers at organizations that still require IE 11 can use Microsoft Edge as their default browser while also ensuring that legacy applications continue working on IE11. To learn more, contact your IT department and the browser life cycle information provided online by Microsoft.
Starting with
Clarity PPM
15.4.1, web applications, integrations, browsers, OS, and network settings for access to
Clarity PPM
SaaS must support TLS 1.2. All browser requirements for
Clarity PPM
already meet this minimum standard. Chrome 30, Firefox 27, Safari 7, Edge, and even IE 11 have already supported TLS 1.2 for several years.
Specifications:
Clarity PPM
Mobile Apps
The following table specifies the mobile operating system (OS) platforms that are supported
exclusively
for the following mobile apps(1).
Apple iOS
Google Android OS
Clarity PPM
Mobile App 3.0
(2)
10.0 or higher
6.0 or higher
Clarity Mobile Time Manager App 2.0
(2)
10.3.3 or higher
8.1 or higher
JasperMobile App
(3)
Set by TIBCO
Set by TIBCO
(1) Mobile OS support is only for these named mobile apps. The robust enterprise feature-set of
Clarity PPM
including the
New User Experience
does not fully support mobile operating systems. However, we are aware of some customers using some of the new features on mobile devices with limited or no support available. (2) Update your mobile device to the latest supported OS. For example, your mobile tablet might support Android OS 6.0.1 while your phone supports Android OS 8.1. If a new update for iOS or Android OS is available for your device, install it to protect your device with the latest security fixes.(3) Compatible for use with
Clarity PPM
but not certified or supported by CA (Broadcom); this app is provided by TIBCO, makers of Jaspersoft.
Specifications: Compatible Add-Ins
The following add-ins, accelerators, and connector versions are compatible with this release:
Add-in, Accelerator, or Connector
Version
PMO Accelerator
15.7
Application Portfolio Management (APM) Add-in
15.7
Agile Add-In
15.7
Earned Value Manager
2.0.3
Accelerator for PRINCE2
2.0.3
Accelerator for the PMBOK
2.0.7
Accelerator for New Product Development
2.0.5
Clarity PPM
SaaS Integration Adaptor
14.1
Specifications: Summary of Changes in Release 15.7
No changes
Component
Description
Server Java
  • Updated support for AdoptOpenJDK 11.0.3+7
OS
  • Added support for Windows Server 2019
Products Included
  • AdoptOpenJDK 11.0.3+7
Integrated Servers
  • No changes
Mobile OS for CA Clarity Mobile Time Manager
  • No changes
Database Server
  • No changes
Application Server
  • No changes
Report Server
  • No changes
Client Browsers
  • Updated support for new releases of Firefox, Edge, and Chrome browsers
Client Applications
  • No changes
Rally
(formerly Rally)
  • No changes
International Support
An
internationalized
product is an English language product with an architecture that supports operation on local language versions of the required operating system and required third-party products, and that supports local language data for input and output. Internationalized products also support the ability to specify local language conventions for date, time, currency, and number formats. A
translated
product (sometimes referred to as a
localized
product) is an internationalized product that includes local language support for the user interface of the product and local language default settings for date, time, currency, and number formats. The English language edition of Clarity PPM 15.6 was localized in 20 other languages and supported over 100 regional settings for date, time, and number formatting. The English language edition of Clarity PPM 15.7 is now localized in the following six (6) core languages supported by Broadcom. In addition to English, these languages are:
  • French
  • German
  • Spanish
  • Brazilian Portuguese
  • Italian
  • Japanese
Reducing the supported languages might impact customer experience. For example, a user could select a UI display language that is no longer supported. In 15.7, new application pages or screen elements would not appear in the unsupported language. Users might see raw non-translated strings or field labels. As a workaround, switch to one of the supported languages. This change does not impact JasperSoft Advanced Reporting features, which continue to support all the languages supported by TIBCO. These languages include English and the core 6 listed above for PPM as well as Simplified Chinese. Jaspersoft Studio is available only in English or Italian. For 15.7, the
New User Experience
, Classic user interface, and online help documentation are available in the following languages:
Language
Classic PPM
New UX
Online Help
1
Brazilian Portuguese
yes
yes
yes
2
Catalan
no
no
no
3
Czech
no
no
no
4
Danish
no
no
no
5
Dutch
no
no
no
6
English
yes
yes
yes
7
Finnish
no
no
no
8
French
yes
yes
yes
9
German
yes
yes
yes
10
Hungarian
no
no
no
11
Italian
yes
yes
yes
12
Japanese
yes
yes
yes
13
Korean
no
no
no
14
Norwegian
no
no
no
15
Polish
no
no
no
16
Russian
no
no
no
17
Simplified Chinese
no
no
no
18
Spanish
yes
yes
yes
19
Swedish
no
no
no
20
Traditional Chinese
no
no
no
21
Turkish
no
no
no
The localized online help is a subset of the full English documentation. No login is required to view the public portion of online help for business users. The full documentation set is only available in English and requires that users register and log in to view all content (public and restricted).
Accessibility
Broadcom is committed to ensuring all customers can successfully use its products and supporting documentation to accomplish business tasks.
Clarity PPM
provides standard user assistance features. The software also selectively inherits the accessibility features of the operating system, browser, and device that you are using. When screen reader and text magnification software is used with the Mozilla Firefox browser, the Classic PPM user interface in Release 15.5.1 and higher is generally considered compliant in meeting the majority of the Clarity PPM VPAT guidelines for Section 508 compliance.At this time, based on feedback from our user community, the Microsoft Edge browser is not recommended due to compatibility issues with third-party assistance technologies such as ZoomText and JAWS.