Clarity and Jaspersoft Cumulative Patch README Files

ccppmop1593
HID_clarity_readme
Cumulative patches for
Clarity
and Jaspersoft for
Clarity
are periodically available. Before applying a patch, review the documentation for important information.
Although they are technically not patches, we list the Jaspersoft installers for
Clarity
on this page because they behave like patches for existing
Clarity
customers with Advanced Reporting environments.
  • SaaS Customers:
    Contact Support to request and schedule patch installation on specific
    Clarity
    instances in the On-Demand Portal. Any fixes for reports are automatically deployed in your SaaS environment. Notifications for scheduled mandatory Jaspersoft patches are provided by email to the customer support contacts on file.
  • On-premise Customers:
    To install a patch or update reporting content, download the patch from Support and follow the README instructions on this page.
2
Issues Fixed in 15.9.3.1
Here’s a quick list of issues fixed in this patch:
3
3
DE62599: Datamart Job Failing - Value Too Long/Bulk Bind
Please review KB 224444 to learn more about this issue.
DE62472: Task level "ETC (COST)" Attribute not Updating
Please review KB 224634 to learn more about this issue.
DE62460: Timesheet Related Processes/Actions are Taking Longer than Usual Time to Trigger
Please review KB 224103 to learn more about this issue.
DE62420: Post 15.9.3 Upgrade, Status Reports are not opening in Classic PPM
Please review KB 223265 to learn more about this issue.
DE62417: Performance Issue on Clarity Timesheet Page When Calculating the Pending Actuals
Please review KB 224661 to learn more about this issue.
DE62407: Performance of Clarity My Timesheet Entry Page Slow - PostgreSQL only
Please review KB 223115 to learn more about this issue.
DE62405: Performance of Clarity Timesheet Grid Layout Slow - PostgreSQL only
Please review KB 223110 to learn more about this issue.
DE62373: Task Timeline - Gantt Bars Do Not End in the Right place When Quarters are Selected
Please review KB 222860 to learn more about this issue.
DE62333: Clarity Blueprints - Create From Template - Boolean Attributes Configured Here Always Default to False When Creating Projects
Please review KB 222618 to learn more about this issue.
DE62302: Custom Investments Have the Column 'name' loaded in the DWH. Name Should Only be Stored on the Investment Object
Please review KB 225280to learn more about this issue.
DE62298: Unable to Select Current Date in Clarity Date Picker
Please review KB 222397to learn more about this issue.
DE62231: CLASSIC PPM: Columns Width and Wrapping is Splitting Up Words
Please review KB 222014to learn more about this issue.
DE62169:Slow Cost Plan Population Causing Deadlocks
Please review KB 221472to learn more about this issue.
DE62069:Tasks Timeline - Could Not Update Value When You Move or Resize the 'Duration' Column
Please review KB 220882to learn more about this issue.
DE62068:Unable to upload a Studio Content Manager Package
Please review KB 222089to learn more about this issue.
DE62007:'OBS unit path is invalid' error when Xogging in Staff OBS Unit
Please review KB 222438to learn more about this issue.
DE61970:Securability Fix
Not applicable for securability fix.
DE61715:Unable to Update Dates on a Portlet if Another Portlet Shows an Error
Please review KB 219100to learn more about this issue.
DE61489:Postgres - Cannot Write to Temp Table - 1600 Column Limitation
Please review KB 218063to learn more about this issue.
DE59893:New Cost Plan Does Not Have Finish Period Date Populated
Please review KB 209312to learn more about this issue.
DE59268:Export to Excel Does Not Export Range Descriptions
Please review KB 205939to learn more about this issue.
DE62891:Open Workbench Crashes on a Few Systems
If you have not defined the JRE path on your system, you may encounter this issue. Please set the JRE path on the system to resolve this issue. An example is given below.
C:\Program Files (x86)\CA\PPM\CA PPM Schedule Connect\jre\bin
Install the Patch
If you are an on-premise customer, download the patch from the Download Center on the Broadcom Support site.  If you are a SaaS customer, contact Broadcom Support.
  1. Back up all the files and the database on the target system.
  2. On the CSA server, copy the installer into a temp directory.
  3. Navigate to the temp directory.
  4. Enter the following command to extract the contents:
    jar xvf <patch_jar_file>
  5. Stop all local nsa, app and bg services using the following command:
    service stop nsa app bg
    Note: Allow databases and reports to continue running.
  6. From the temp directory, enter the following command to execute the installer script:
    install.bat or install.sh
  7. Follow the remaining on-screen instructions to complete the installer script.
  8. Start all services:
    service start all
  9. If you are running multiple servers in a cluster:
    1. Log in to CSA and go to the All Services page to shut down any remote app and bg services.
    2. Go to the Distribute All page, select remote servers, and click Distribute.
    3. Return to All Services page to restart services when the distribution is complete.
Uninstall the Patch
  1. Stop all local nsa, app, and bg services using the following command:
    service stop nsa app bg
  2. Restore the installation files and database from the backups above.
  3. Start all services:
    service start all
  4. If running multiple servers in a cluster:
    1. Log in to CSA and go to the All Services page to shut down any remote app and bg services.
    2. Go to the Distribute All page, select remote servers and click Distribute.
    3. Return to the All Services page to restart services when the distribution is complete.