Clarity and Jaspersoft Cumulative Patch README Files

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HID_clarity_readme
Cumulative patches for
Clarity
and Jaspersoft for
Clarity
are periodically available. Before applying a patch, see the README for important information.
Although they are technically not patches, we list the Jaspersoft installers for
Clarity
on this page because they behave like patches for existing
Clarity
customers with Advanced Reporting environments.
  • SaaS Customers:
    Contact Support to request and schedule patch installation on specific
    Clarity
    instances in the On-Demand Portal. Any fixes for reports are automatically deployed in your SaaS environment. Notifications for scheduled mandatory Jaspersoft patches are provided by email to the customer support contacts on file.
  • On-premise Customers:
    To install a patch or update reporting content, download the patch from Support and follow the README instructions on this page.
2
Issues Fixed in 16.0.0.1
Here’s a quick list of issues fixed in this patch:
You can also download the
Clarity
16.0.0.1 resolved issues list from here.
Install the Patch
If you are an on-premise customer, download the patch from the Download Center on the Broadcom Support site.  If you are a SaaS customer, contact Broadcom Support.
  1. Back up all the files and the database on the target system.
  2. On the CSA server, copy the installer into a temp directory.
  3. Navigate to the temp directory.
  4. Enter the following command to extract the contents:
    jar xvf <patch_jar_file>
  5. Stop all local nsa, app and bg services using the following command:
    service stop nsa app bg
    Note: Allow databases and reports to continue running.
  6. From the temp directory, enter the following command to execute the installer script:
    install.bat or install.sh
  7. Follow the remaining on-screen instructions to complete the installer script.
  8. Start all services:
    service start all
  9. If you are running multiple servers in a cluster:
    1. Log in to CSA and go to the All Services page to shut down any remote app and bg services.
    2. Go to the Distribute All page, select remote servers, and click Distribute.
    3. Return to All Services page to restart services when the distribution is complete.
Uninstall the Patch
  1. Stop all local nsa, app, and bg services using the following command:
    service stop nsa app bg
  2. Restore the installation files and database from the backups above.
  3. Start all services:
    service start all
  4. If running multiple servers in a cluster:
    1. Log in to CSA and go to the All Services page to shut down any remote app and bg services.
    2. Go to the Distribute All page, select remote servers and click Distribute.
    3. Return to the All Services page to restart services when the distribution is complete.