CA Common Components IPv6 and Browser Support

This article documents IPv6 and browser support information for the following common components:
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This article documents IPv6 and browser support information for the following common components:
  • SSA
  • Event Management
  • CAICCI
  • Management Command Center
For information about CA EEM browser support, see the CA EEM documentation.
IPv6 Support
CA Common Components Release 11.3.6 SP6 supports Internet Protocol version 6 (IPv6), as well as the legacy IPv4 only operation, and dual IPv4 and IPv6 stacks.
Web Browser Support
The following web browsers are supported:
  • Microsoft Internet Explorer 6 SP1 through 8
    Note:
     Internet Explorer 11 is supported in compatibility mode only.
  • Mozilla Firefox 1.6 and higher
Web Servers and Servlet Environment Support
For the common components, the web applications run as Java Servlets and conform to the Java Servlet 2.3 and JSP 1.2 specifications. CA Common Components Release 11.3.6 SP6 is shipped with Apache Tomcat, so a web server is not required to install or run the web applications. JavaScript must be enabled on all supported web browsers for the common components to function correctly.
Java Browser Support
The common components web applications use Java applications in their web pages and require the following browser support for Java:
  • Built-in Java support in a web browser, if present. If the built-in support for Java is not present, the dashboards require that you install the Java Runtime Environment (JRE) from the Sun Microsystems web site.
  • Install the JRE from the Sun Microsystems web site for the web browser.
If JRE is not detected on your computer when you use the common components web applications, a link appears so you can download JRE from the Sun Microsystems web site. When you install JRE for Windows, ensure that you select the Offline Installation option instead of the Install from the Web option. The common components web applications support JRE 1.5.10 or later.
The graphical displays on dashboards and reports do not appear unless built-in support or the JRE is present.