Release Notes

Summary of enhancements, fixes, and open issues.
HID_ReleaseNotes
The following sections describe the enhancements, fixed issues, and known issues in the 11.3.04.00 (11.3 SP4) release. You will also find instructions for installing the patch, as well as licensing information for third-party products used with the Workload Automation Agents.
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Enhancements
11.3
This release contains the following enhancements.
Support for SAP JCo 3.0
CA WA Agent for SAP now supports JCo 3.0.x.
For more information about SAP JCo 3.0.x support, see CA WA Agent for SAP Support Information
SAP JCo 2.x is no longer supported.
Support for XBP 3.0
CA WA Agent for SAP now supports interfacing with XBP 3.0.
The agent plug-in currently does not support the new features of XBP 3.0 such as modifying variants.
Fixed Issues
11.3.2
This release includes the following fixed issues.
Cannot Run an SAP Job on a Specific SAP Application Server
Valid on CA Workload Automation AE
When running an SAP job, the SAP application server that is specified in the sap_target_sys attribute is ignored. As a result, the job runs on the wrong SAP application server. This issue has been fixed.
Incorrect Start and End Times Reported for Business Warehouse Process Chain Jobs
Valid on CA Workload Automation ESP Edition
When running Business Warehouse Process Chain jobs, CSF reports incorrect start and end times. In this issue, the agent failed to send the start time of the job to CA Workload Automation ESP Edition. This issue has been fixed.
Cannot Restart Failed Process Chains
Valid on CA Workload Automation ESP Edition
When trying to restart failed process chains, an error occurs, for example:
RSPC_API_CHAIN_RESTART- JCO Exception: Error
As a result, the process chain was not restarted. This issue has been fixed.
Job Status Not Updated When Restarting Failed Process Chains
When restarting failed process chains, the job status is not updated though the process chain restarts and completes successfully on the SAP system. This issue has been fixed.
Agent Reports Job Statuses in the Wrong Order
When submitting several jobs at the same time, the agent occasionally reports the status of the job in the wrong order. In this issue, the agent sent the running event after it sent the completion event. This issue has been fixed.
11.3
This release includes the following fixed issues.
SAPAGT-14 Cannot Change the Job Status Polling Rate
When modifying the default job status polling rate using the sap.default.polling.rate.sec parameter, the polling interval does not change. For example, if you set sap.default.polling.rate.sec to 20, the polling rate remains at the default of 10 seconds. This issue has been fixed.
To check the polling rate the agent uses, review the sap_plugin.log file. The following message indicates a polling rate of 20 seconds:
Monitor is about to sleep 20 sec.
Known Issues
11.3
This release includes the following known issues.
Unable to Start 32-Bit Agent on Windows after Installing SAP Agent
(Valid on Windows) After you install the CA WA Agent for SAP on Windows, the following error occurs when you try to start the agent:
Error: failed to connect to SAP. <JCO.classInitialize(): Could not load middleware layer 'com.sap.mw.jco.rfc.MiddlewareRFC'
JCO.nativeInit(): Could not initialize dynamic link library sapjcorfc [C:\Program Files\CA\WA Agent R11.3\sapjcorfc.dll: Can't find dependent libraries]. ...
To correct this problem, add the msvcr71.dll and msvcp71.dll files to the agent installation directory. For information about obtaining these DLL files from Microsoft, go to the following site:
Unable to Start Agent on HP-UX after Installing SAP Agent
(Valid on HP-UX)
After you install the CA WA Agent for SAP on HP-UX, the following error occurs when you try to start the agent:
Error: failed to connect to SAP. <JCO.classInitialize(): Could not load middleware layer 'com.sap.mw.jco.rfc.MiddlewareRFC'
JCO.nativeInit(): Could not initialize dynamic link library sapjcorfc [/CA/WA_Agent_R11_3/libsapjcorfc.so: Cannot map text for library</CA/WA_Agent_R11_3/libsapjcorfc.so>: mmap(0x0, 0x3ee5d0, 0x5, 0x41, 94, 0x0) returns Permission denied.]. ...
To correct this problem, run the following command on your HP-UX system:
chmod 775 *rfc*.sl
Wrong State Reported for an SAP BW Process Chain
(Valid on UNIX and Windows) The agent can report an SAP Business Warehouse (BW) process chain as failed even though it is marked as completed by SAP. Under some conditions, SAP can mark a process chain as failed (red) and then continue processing it. The agent considers the reported process chain failure as the final state.
To correct this problem, apply the following SAP notes:
  • 1460640 - Correction: Synchronous run turns red during log refresh
  • 1396417 - Correction: Status "Red" if request does not exist yet
If the problem continues after applying the SAP notes, please investigate the problem with SAP before contacting CA Support.
Download and Install the Patch
To download and install the patch, follow these steps:
Download the patch file from support.ca.com.
Copy it to a temporary location, and uncompress it. For information about the commands to run, refer to the following examples for UNIX and Windows. (In the commands below,
patch_ID
represents the number of the patch, which starts with either a T or RO.)
UNIX Example
mkdir /tmp/
patch_ID
cd /tmp/
patch_ID
uncompress <patch_ID.tar.Z | tar xvf -
Windows Example
mkdir C:\temp\
patch_ID
cd C:\temp\
patch_ID
CAZIPXP -u
patch_ID
.caz
Apply the patch by running one of the following commands, based on your platform, from the temporary directory you created in step 1. (In the commands below,
patch_ID
represents the number of the patch, which starts with either a T or RO.)
UNIX
PluginInstaller /tmp/
patch_ID
/sap.pak <
agent directory
>
Windows
PluginInstaller C:\temp\
patch_ID
\sap.pak <
agent directory
>
Third Party Software Acknowledgements
CA WA Agent for UNIX, Linux, Windows, or i5/OS and the supported plug-ins use the following software. To see the full license text, click here.
  • Apache Axis 1.4
  • Apache Commons Codec 1.3
  • Apache Commons Discovery 0.2
  • Apache Commons Logging 1.0.4. 1.1, and 1.1.1
  • Apache Jakarta Commons HttpClient 3.1
  • Apache Log 4j 1.2.8
  • Apache Xalan-J 2.7.1
  • Apache Xerces2-J 2.11.0
  • Castor 1.3.1
  • Commons Codec
  • HP-UX JRE 8.0.06
  • httpclient 4.1.2
  • IBM DB2 Driver for JDBC and SQLJ
  • iReasoning SNMP Agent Builder 5.2
  • JAX-RPC 1.1
  • JRE v.1.7
  • Jtopen v.8.1
  • Jython v.2.5.3
  • OpenSSL 0.9.8.h
  • Oracle Java Runtime Environment (JRE) 1.7.0_80
  • Oracle Java Runtime Environment (JRE) 1.8.0_102
  • Oracle 11G JDBC Driver 11.1.0.7.0
  • Rhino 1.6R2
  • SAAJ 1.2
  • wsdl4j 1.5.1
  • wsdl4j 1.6.2
  • wss4j 1.5.12
For release notes related to the system agent, see the "Release Notes" topic in the CA Workload Automation Agent documentation.