Supportability Matrix

The Supportability Matrix provides the following information:
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The Supportability Matrix provides the following information:
 
 
2
 
 
Component Support Matrix
This section includes the following information:
 
 
3
 
3
 
 
Operating System
17.3
RHEL 7.2 (64-bit)
17.3.1
RHEL 7.2 (64-bit)
17.3.2
RHEL 7.2 (64-bit), RHEL 7.3 (64-bit), RHEL 7.4 (64-bit)
Mobile Operating Systems
The following table lists the certified and supported versions of the mobile operating systems:
Operating System
Android
iOS
Apple Watch
 
Certified
 
  • 6.x
  • 7.x
  • 8.x
  • 9.x
  • 10.x
  • 11.x
 
Supported
 
  • 4.x
  • 5.x
  • 7.x
  • 8.x
Supported ARM Versions
  • ARMv6
  • ARMv7
  • ARMv7s
  • ARM64
Supported Simulator
  • i386
watchOS 2.0
Mobile Platforms for Hybrid Applications
The following table lists the mobile platforms that are supported:
Android
iOS
Supported
  • Cordova
  • IBM Worklight®
  • Ionic
  • Kony
  • Native Android
  • PhoneGap
  • Titanium
  • Xamarin
  • Cordova
  • Ionic
  • Kony
  • Objective-C
  • PhoneGap
  • Swift
  • Titanium
  • Xamarin
Databases
You can install the application with any of the following databases:
Oracle
Certified
  • Oracle Database 11
    g
     R2 (Enterprise Edition with Partitioning)
  • Oracle Database 12c (Enterprise Edition with Partitioning)
You also require the JDBC driver version that is compatible with your database.
PostgreSQL is not supported if the 
App Experience Analytics
 data (Mobile and Browser Agent) is for production use. However, PostgreSQL is supported if Agile Operations Analytics Base Platform is used only for Log Analytics or for POC.
We recommend that the JDBC JAR version is same as or higher than your database server version.
Directory Servers
  • Windows Active Directory 2008 R2
Java Run Time (JRE)
JRE (jre1.8.0_151) is packaged and provided along with the 
Agile Operations Analytics Base Platform
 
.
Software Development Kit (SDK)
The following table lists the certified and supported versions of the SDK:
Certified
Current version
Supported
Any one of the last two SDK versions. For example, 
App Experience Analytics
 16.1 supports 16.1, 15.4, and 15.2.1 versions of SDK.
Web Browsers for Administration Console
The following table lists the certified versions of the web browsers:
 
Certified
 
  • Google Chrome 56
  • Mozilla Firefox 51
  • Apple Safari 10.x for Mac 8
Mobile browsers are not supported.
Web Browsers for Web Applications
The following table lists the supported versions of browsers for web applications.
Supported
  • Microsoft Internet Explorer 11: Compatibility View is not supported.
  • Microsoft Edge 12: Compatibility View is not supported.
  • Mozilla Firefox 30+
  • Google Chrome 30+
  • Apple Safari IOS 9.x and 10.x
  • JQuery 1.x
Product Compatibility Matrix
The CA App Experience Analytics product page on the Support website provides the software and documentation for all releases.
Localization Support for the Administration Console
Set your browser to any one of the following locales to display the Administration Console UI text in that locale.
  • Brazilian Portuguese
  •  Chinese (Simplified) 
  •  Chinese (Traditional) 
  •  English (United States) 
  •  French 
  •  German 
  •  Italian 
  •  Japanese 
  •  Spanish 
The application accepts input values in these languages and also in any other multi-byte language. These values can be stored in the database of the application and can also be displayed on other pages of the Administration Console.