DX App Experience Analytics Release Notes

This section describes the new features, enhancements, and known issues in DX App Experience Analytics release.
DX App Experience Analytics enables you to monitor, analyze, and fix your application for a great user experience. DX App Experience Analytics is a fully integrated application analytics tool, with application performance management, developer analytics and usage analytics for Web, mobile, and wearable applications, in one place.
This section describes the new features, enhancements, and known issues in DX App Experience Analytics release.
CA App Experience Analytics is Now
App Experience Analytics
App Experience Analytics
is the next generation of CA App Experience Analytics. The new product name is part of the Broadcom branding for the AIOps Segment products to help accelerate the transition from the legacy CA naming scheme. DX is the overarching brand across all our AIOps Segment products. This change is aligned with the importance of digital experience, and the DX brand focuses on the value that is delivered by our products to our customers ultimate business outcome: deliver superior digital experiences.
To align with this announcement, the CA Technologies name will be phased out from the documentation through the next couple of releases.
Architecture Change
App Experience Analytics
architecture has been modernized into a completely containerized set of microservices under Kubernetes orchestration. This enables centralized deployment, scale-up, and administration, simplifying lifecycle management and reducing the total cost of ownership.
App Experience Analytics
now uses the Jarvis Analytics Framework including Jarvis Ingestion APIs with the latest technologies such as Hadoop, Apache Spark, Elasticsearch, and Kafka.
With this change, Oracle is no longer supported. However, PostgreSQL and Elasticsearch are supported. PostgreSQL is used for metadata configurations only and all the user data is stored in Elasticsearch.
For more information, see the section.
Kubernetes Based Installation
You can install
App Experience Analytics
using Kubernetes. The script-based installation is no longer supported. For more information, see the
DX Platform
User Journey Analysis Using App Funnel/Activities
App Funnel/Activities is a visual representation of the journey a user takes through the business activities that you create for your application. A Business Activity can be any revenue generating task that you want to monitor in an application. For example, user registering for an auto insurance. Once you create the business activity, using Funnel Analysis, you can get business insights into:
  • How users are navigating through the workflow to complete the activity.
  • How many users exited before completing the activity or how many users deviated from the workflow.
  • Where in the application the users exited or deviated from the activity.
You can also understand the impact of outages and issues on the end user. IT Operations can use this information to prioritize work by the importance of the affected users. For more information, see the section.
Improved App Flows
Starting this release, the Show Flow/User Flow view displays all the app flows during the selected time period and not only the top five flows. This section also provides the following new filter options:
  • Sort by: You can sort the app flows by:
    • Popularity of the screens
    • Number of crashes
    • Flow length
  • Filter by: You can filter the app flows by:
    • Screen ID
    • App flow length
      : You can select the length of the session.
For more information, see the section.
Filter Location by Country Code
In the global filter, when you click Location, the filter first displays a list of all the country codes. Once you select the country code, the corresponding states are then displayed.
This image displays the Location filter.
In the older versions, you could filter either by the country code or the name of the state.
Improved Support for
App Experience Analytics
- DX APM Integration
You can now launch the APM Isolation view of the transaction trace from the Session Details page. The
APM View
column in the Sessions Details page includes the APM Isolation View icon.
You can now view only the Isolation view and not the trace view of a network event in DX Application Performance Management.
For more information, see the section.
Enhanced Event Details Viewer
Selected Event Details
section in the Session Details page includes the following enhancements:
  • Abbreviations for the attributes are replaced with the descriptive names. For example, in the earlier version, the attributes were displayed as slt, csn, so on. Starting this release, they are displayed as
    Screen Load Time
    Current Screen Name
    , and so on.
  • Attributes appear in bold.
The following image displays the enhancements:
This image displays the selected event details section.
Waterfall Chart Enhancements
A new column that is named
is added to the Waterfall Chart. The rank helps identify the most critical elements on the page.
This image displays the ranking column that is introduced in the Waterfall Chart.
Slider to Select the Time Frame
You can now use the slider to select the time frame in the Waterfall Chart. To form a slider, position the start and end bar (vertical dotted lines) on the time frame. Then right click on the slider and drag it horizontally to select the time frame.
This image displays the slider to select the time frame in a Waterfall Chart.
You can also expand or reduce the width of the slider by dragging the bars on either side. In the earlier versions, you had to move the left and right bars to adjust the filter.
Dropped Localization Support
Localization support for Chinese (Simplified) and Chinese (Traditional) is dropped.