Resolved Issues

apmdevops106
 
Issues Resolved in CA APM 10.7 Service Pack (SP) 3
Defect DE407191 - Analysis Notebook Performance Issues
Valid for:
 APM 10.7
Symptom:
 
Opening the Analysis Notebook causes the browser to stall and crash due to excess historical data.
Defect DE406117 - HF26 Moved Jetty Files to /tmp
Valid for:
 APM 10.7 HF26
Symptom: 
 
After installing APM 10.7 SP2 hotfix, the jetty files moved from the 
/work
 to the 
/tmp
 in Linux and Windows Temp in Windows.
Defect DE405364 - Default Language English does not Work in WebView in the Management Tab
Valid for: 
APM 10.7 SP2
Symptom: 
 
The Management Tab of WebView does not properly translate UI elements from German to English.
Defect DE404518 - Not Able to Invoke APM Webservices after the Jetty Upgrade
Valid for: 
APM 10.7 HF25
Symptom: 
 
After you deploy HF25, webservices stop working due to too many redirections.
Defect DE403731 - Discovery Trace is Not Working
Valid for:
 CA APM 10.5.2 - 10.7 SP2
Symptom:
 
The agent cannot get introscope.apm.data.agingTime data from the Enterprise Manager.
Defect DE400693 - Node.js Metrics are not Reporting Correctly
Valid for:
 APM 10.5.2 - 10.7 SP2
Symptom:
 
The Node.js Agent reports some metrics with negative values.
Defect DE400657 - DXI Spring Boot Extension Cannot Deploy
Valid for:
 CA APM 10.7 SP2
Symptom: 
 
When the APM SaaS Spring Boot extension deploys, an "Agent Unavailable" error message displays.
Defect DE400656 - Some Team Center Cards Not Showing Attributes
Valid for:
 CA APM 10.7 - 10.7 SP2
Symptom: 
 
When attempting to edit attributes on a card in Team Center, the attributes do not display.
Defect DE398231 - Some Cards do not Show Attributes When Editing Them 
Valid for: 
APM 10.7 HF25
Symptom: 
 
When editing certain cards, the attributes do not appear inside the cards.
Defects DE398064 and DE39523 - Unexpected Behavior on domains.xml Permissions
Valid for: 
APM 10.7 SP2
Symptom: 
 
Unexpected behavior occurs when setting up different permissions for a user on two different domains.
Defect DE397978 - Spring-websocket-4.3.17.RELEASE.jar is Vulnerable in APM Command Center
Valid for: 
APM 10.7 SP2
Symptom: 
 
Vulnerabilities found in Spring WebSocket.
Defect DE397909 - Error in App Map with Storage after Hotfix
Valid for: 
APM 10.5
Symptom: 
 
After you apply 10.5.2 HF50, various errors appear every few seconds.
Defect DE397429 - Needed 10.7 Version of Jar
Valid for:
 APM 10.5.2 - APM 10.7
Symptom:
Confirm version of JAR before upgrading to APM 10.7.
Defect DE397299 - Specify Error Message for the AXA/APM Integration
Valid for: 
APM 10.7 SP3
Symptom: 
 
A generic error message indicated the incorrect format of the header.
Defect DE397083 - TeiidSQLException is Unable to Transform the Column Value
Valid for: 
APM 10.7 - APM 10.7 SP2
Symptom: 
 
APMSQL cannot report on metrics with a value of more than 2147483647 when using Grafana to query metrics.
 
Defect DE395633 - Hotfix Request for Issues that were Fixed per CGR for the 10.7 SOA Performance Manager. 
Valid for: 
APM 10.7
Symptom:
 
CGR on 10.7 SOA Performance Manager to support WebMethods 10.1 revealed defects.
Defects DE395435 and DE387646 - WebView Trace will not Trace Multiple Agents of the Same Name
Valid for: 
APM 10.5 - 10.7
Symptom: 
 
When using the same JVM names on multiple hosts, you can only select one of the agents.
 
 
Defect DE395433 - Unable to Open the Analysis Notebook
Valid for: 
APM 10.7
Symptom: 
 
The Analysis Notebook does not open from an Experience Card due to an 
addRule
 JavaScript issue.
Defect DE394949 - PDN Graph in Team Center
Valid for:
 APM 10.7
Symptom:
In Experience Cards, the graph for Average Response Time (on some cards) does not match the value for 1s, 2s, and 2s+. 
Defect DE394836 - MOM Connection Error Messages in Standalone Enterprise Manager
Valid for:
 APM 10.7 - 10.7 SP2
Symptom:
 
A constant flow of messages continues to appear in standalone 10.7 SP2 Enterprise Manager. 
Defect DE394574 - Unable to Access Windows Server as the Controller Agent Hangs
Valid for:
 APM 10.7
Symptom:
Unable to access the Windows server because the Controller Agent hangs after the server reboot.
Defect DE394205 - Web Service 500 Internal Server Errors
Valid for:
 APM 10.5
Symptom:
A 500 Internal Server Error is returned from the web service frequently without an apparent cause.
Defect DE393586 - WebView Graph on the Console Appears above the Time Axis Labels
Valid for:
 APM 10.5.2 HF46
Symptom:
 
In the WebView Graph, lines appear across and below the X-axis.
Defect DE392706 - Lost Contact with the Introscope Enterprise Manager (Continuation of DE373676)
Valid for:
 APM 10.5.1
Symptom:
The connection to the EM dropped and the Webmethods agent was unable to reconnect to the EM.
Defect DE392584 - WebView Graph Appears Empty even when there is a Metric within the Agent Listing
Valid for:
 APM 10.5.2 HF46
Symptom:
If a graph widget is attached to a metric grouping that returns more than 100 entries, the graph does not display more than 100. 
Defect DE391754 - In Metric View, the Link to WebView for the Individual SQL Metrics Does Not Work. A Blank Page Appears
Valid for:
 10.7 SP2
Symptom:
 
The link to WebView for individual metrics leads to a blank page.
Defect DE391746 - In Metric View, Long SQL Statements Shrink the Metric Graph
Valid for:
 APM 10.7
Symptom: 
 
When long SQL statements are shown, the metric graph appears very small. 
Defect DE391538 - Garbled Characters in Resource Metrics and BlamePoint Metrics
Valid for:
 APM 10.7 SP2
Symptom:
 
The Resource and BlamePoint metric names appear garbled.
 
 
Defect DE391247 - 10.7 SP2 Gives Warning Message AgentThreasholdDeliveryService
Valid for: 
APM 10.7 SP2
Symptom: 
 
After you upgrade to 10.7 SP2, hundreds of AgentThreasholdDeliveryService warning messages appear.
Defect DE389992 - APM Command Center Agent Controller Unable to Reconnect to Configuration Server
Valid for:
 APM 10.7 SP1
Symptom:
Multiple ACC Agent Controllers are connected to a Configuration Server. An Agent Controller disconnects and is unable to reconnect to the ACC Configuration Server.
Defect DE389962 - Invalid Metric Message
Valid for: 
APM 10.7
Symptom: 
 
The following error message appears: PM BRT [ERROR] [IntroscopeAgent.Agent] Attempted to create a metric with the invalid metric name "Backends|pje_imp_1grau on 10.0.17.3-5432 (Postgres DB)|SQL|Dynamic|Query|:Average Response Time (ms)"
Defect DE389960 - 10.6 Agent is Connecting and Disconnecting
Valid for: 
APM 10.7
Symptom: 
 
The WAS agent continuously connects and disconnects, which creates gaps in the performance monitoring. 
Defect DE388998 - Shared Agent Deployment APM Command Center Fix Requested
Valid for: 
APM 10.7 SP1
Symptom:
 
Not able to push packages to multiple agents simultaneously.
Defect DE388095 - Login Issues if PostgreSQL DB is Down
Valid for: 
APM 10.7 HF15
Symptom: 
 
No log entry appeared for when the PostgreSQL DB was down.
Defect DE388091 - MOM SpringMVC_Aggregation.js MOM Cannot Output Metric Data
Valid for: 
APM 10.7 SP1
Symptom: 
 
The MOM SpringMVC_Aggregation.js MOM cannot output metric data.
Defect DE388063 - WebMethods Integration Server Stall Count not Showing for 10.7
Valid for: 
APM 10.5 and APM 10.7
Symptom: 
 
The stall count value is present on the error tab, but the stall count metric is 0.
Defect DE387497 - Time Zone Issue with APMSQL
Valid for: 
APM 10.7 SP2
Symptom: 
 
A time zone issue appears while trying out Grafana using the embedded jetty with APMSQL. 
Defect DE387003 - Seeing Error ORA01795: Maximum Number of Expressions in a List is 1000
Valid for: 
APM 10.7
Symptom: 
 
An error appears while using Introscope Enterprise Manager Release 10.7.0.104 (Build 991103) reporting exceeded number of expressions.
Defect DE386434 - APM Command Center does not Check for the Complete List of Locations (Lack of Space)
Valid for: 
APM
 
10.5
Symptom: 
 
The backup stage fails.
Defect DE385712 - WebView Console Dropdown Issue with not Escaping Edit Mode when Collapsed
Valid for: 
APM 10.7
Symptom: 
 
The drop-down list displays only the highlighted entry.
Defect DE385452 - Spring Bean Initialization Error at CDV WebView Startup
Valid for: 
 APM 10.7 SP1 
Symptom: 
 
The
dynamicTraceStore
bean cannot be created because the
com.wily.introscope.server.enterprise.entity.agent.AgentEntity
bean cannot be found.
Defect DE385392 - TIBCO BW 5.13 Crashing with Out of Memory Error
Valid for:
 APM 10.7
Symptom:
 
The TIBCO BW 5.13 instance crashes with an Out of Memory error when using the APM agent for profiling.
Defect DE382649 - APM Status Console Reporting "disconnected historic agent limit" Active Clamp
Valid for: 
APM 10.5.2
Symptom: 
 
The agent active clamp is reported on disconnected agents. 
Defect DE382649 - APM Status Console is Reporting "disconnected historic agent limit" Active Clamp
Valid for: 
APM 10.5.2 HF39
Symptom: 
 
The APM Status Console is reporting an active agent clamp on the "disconnected.historic.agent.limit" property after a full APM restart.
Defect DE381463 - MuleSoft Agent Payload Error
Valid for: 
APM 10.5
Symptom: 
 
The MuleSoft Agent triggers a payload error when the MuleSoft server sends a PDF file to StreamServe. After you disable the agent, the PDF transfers successfully.
Defect DE380860 - Add HTTP Security Headers in WebView
Valid for:  
APM 10.5.2 and APM 10.7 SP3
Symptom: 
 
X-XSS-Protection HTTP Header missing on port 8080.
Defect DE380709 - Add HTTP Security Headers in WebView Jetty on port 8081
Valid for: 
APM 10.7 SP3
Symptom: 
 
Security Headers are missing on port 8081.
Defect DE380705 - Add HTTP Security Headers in WebView: * ContentSecurityPolicy HTTP Header missing on port 8080
Valid for: 
APM 10.7 SP3
Symptom: 
 
Content-Security-Policy HTTP Header missing on port 8080.
Defect DE378407 - APMSQL Connection Issue
Valid for: 
APM 10.7
Symptom: 
 
You cannot connect and get a response from the Collector using APMSQL.
Defect DE377498 - Introscope PDF Report, Cannot Display Japanese Strings
Valid for: 
10.0 - 10.3 and 10.5 - 10.7
Symptom: 
 
The Japanese strings cannot be displayed.
Defect DE376501 - Unable to Start MOM Instance
Valid for: 
APM 10.7 SP3
Symptom: 
 
MOM instance fails to start.
Defect DE375030 - Auto-injection not Working Properly
Valid for: 
APM 10.7
Symptom: 
 
Auto-injection does not work properly. The agent log shows auto-injection as enabled.
Defect DE372485 - TIM Monitors are not Synchronized
Valid for: 
APM 10.0
Symptom: 
 
The following error occurs when synchronizing the TIM monitors: /wily/cem/tim/tess/setdomainconfig: Read timed out.
Defect DE371495 - Enterprise Manager does not Start after JRE Upgrade
Valid for: 
APM 10.7 SP1
Symptom: 
 
After you upgrade to JRE version 1.8.0_172-b25, the EM fails to start.
Defect DE360793 - "Failed to reconnect" Warning Message is Duplicated in the Agent Log
Valid for: 
APM 10.7
Symptom: 
 
The "Failed to re-connect" warning message appears multiple times in the Agent log when a connection to the collector is not possible.We believe that warning message "Failed to re-connect" will be output 10 times in Agent log when connection to Collector is not possible.
Defect DE358818 - Synchronizing Database State with Session (Tess) is not Possible
Valid for: 
APM 10.5.2 and APM 10.7
Symptom: 
 
The following error message appears in the EM log: SEVERE: Could not synchronize database state with session.
 
 
Defect DE357374 - On a MOM, the "Mount Agent" Action Mounts the Agent onto the First Identified Node
Valid for: 
APM 10.5
Symptom: 
 
The mount agent action only mounts the agent onto the first node that it finds (MOM or collector). Instead, the action should mount the agent to all nodes.
 
Issues Resolved in CA APM 10.7 Service Pack (SP) 2
Defect DE380793 - Slow SmartStor Queries After Upgrade
Valid for:
 CA APM 10.7 SP1
Symptom:
 
After an upgrade from CA APM 10.7 HF8 to HF11, SmartStor queries run slowly.
Defect DE379887 - LDAP Authentication Causing Team Center Issues
Valid for: 
CA APM 10.5-10.7 SP1
Symptom:
 
After enabling LDAP integration with CA APM 10.5, the Team Center page is blank and displays the following error:
Error retrieving permissions. Status code: 403
Defect DE378342 - Team Center is Blank: APM back-end Communication Errors
Valid for: 
CA APM 10.7-10.7 SP1
Symptom:
 
The Team Center page displays only the icons and errors are seen at the bottom of the page. The Enterprise Manager log shows disconnections.
Defect DE377245 - APM Command Center: Roll Back Exception on Diagnostic Reports
Valid for:
 CA APM Command Center 10.2-10.7 SP1
Symptom:
 
After a report is generated in the 
Reports
 tab, the report does not display. Instead a time-out error shows and the report cannot be accessed. Also, rollback exceptions generate in the report.
Defect DE377002 - Dynamic Web Scan Detected Insufficient Session Protection/Regeneration
Valid for:
 CA APM 10.5.1-10.7 SP1
Symptom:
 
The session ID does not regenerate after successful authentication. Before a user logs into an app, their session cookie can be exposed to an attacker. This attacker can sniff the traffic or can force a value for the cookie. When the user logs in, the attacker knows the value of the session cookie and can use that value to impersonate the user.
Defect DE376529 - Synchronizing of Universes with Domains Causes Slow ETC Response Times
Valid for: 
CA APM 10.7 SP1
Symptom:
 
After you enable synchronizing Universes with Domains, the Enterprise Team Center UI freezes and response times are delayed.
Defect DE374276 - dbdrop Script Cannot Drop Oracle Schema
Valid for:
 CA APM 10.7-10.7 SP1
Symptom:
 
When I use the Oracle database, the
dbdrop
script does not drop the database schema.
Defect DE372792 - ORA-24816 Error after Upgrade
Valid for: 
CA APM 10.7 SP1
Symptom:
 
After an upgrade to CA APM 10.7 SP1, the following error appears in the log:
ORA-24816: Expanded Non LONG Bind Data Supplied After Actual LONG or LOB Column
The upgrade log does not display errors.
Defect DE371114 - Unable to See Transaction Based in JAX-RS
Valid for:
 CA APM 10.5-10.7 SP1
Symptom:
 
I am unable to see a transaction that is based in JAX-RS API.
Defect DE370376 - Many Connections to MOM and Enterprise Manager Exhaust Server Resources
Valid for: 
CA APM 10.5-10.7 SP1
Symptom:
 
One application on a network creates excessive connections to MOM and the Enterprise Manager, which exhausts server resources. 
Defect DE370371 - ConcurrentModification Exception on Insertion CorID Functionality
Valid for:
 CA APM 10.1-10.7 SP1
Symptom:
 
ConcurrentModification exceptions for Web Service applications are issued when an agent inserts the CorID into the HTTP header from the CXF request context.
Defect DE369867 - APM Command Center: New Agent Instrumentation Breaks App Functionality
Valid for: 
CA APM Command Center 10.5-10.7 SP1
Symptom:
 
In APM Command Center, a Java app log shows an error when an agent is deployed. The deployment breaks the app functionality. However when the agent runs again, app functionality is normal.
Defect DE369866 - MOM is Not Showing Matrix
Valid for:
 CA APM 10.5-10.7 SP1
Symptom:
 
The MOM does not display the matrix that is on the Collector. No errors are found in the log.
Defect DE369865 - High CPU Utilization on TIBCO BW With Runnning Agent
Valid for: 
CA APM 10.5-10.7 SP1
Symptom:
 
A thread dump analysis relates an agent to the cause of high CPU contention and job pile up on TIBCO BW servers.
Defect DE369863 - Frontends in Investigator Tree are not Visible
Valid for: 
CA APM 10.5-10.7 SP1
Symptom:
 
After an agent attempted to create a metric with an invalid metric name, I am unable to see Frontends in the Investigator tree.
Defect DE369862 - Slow Response Times when Collectors Attempt to Resolve Network Issues with Other Collectors
Valid for: 
CA APM 10.5-10.7 SP1
Symptom:
 
When the
loadbalancing.xml
contains references to Collectors that have DNS issues, Collectors attempt to resolve network issues with other Collectors. The result is slow response times in APM.
Defect DE369851 - Issue Creating Packages in APM Command Center after Upgrade
Valid for:
 CA APM Command Center 10.7-10.7 SP1
Symptom:
 
After an APM Command Center upgrade, I am unable to create packages and receive an error message.
Defect DE368014 - Invalid Metric Name Breaks Team Center
Valid for:
 CA APM 10.7-10.7 SP1
Symptom:
 
After an upgrade to CA APM 10.7, error messages on an invalid metric name appear, and I am unable to use components in Team Center.
Defect DE367758 - Unable to Get SAML Authentication Working for APM Command Center through MOM IdP
Valid for: 
CA APM Command Center 10.7-10.7 SP1
Symptom:
 
I am unable to establish SAML authentication for CA APM Command Center through MOM IdP.
Defect DE366718 - No Cross JVM Correlation on Team Center when Backends are Only Socket Calls
Valid for: 
CA APM 10.7-10.7 SP1
Symptom:
 
I am unable to see Frontend and back-end correlation in the transaction trace in Team Center. 
Defect DE364038 - SAML Assistance
Valid for:
 CA APM Command Center 10.7-10.7 SP1
Symptom: 
 
SAML authentication is being used for Enterprise Manager Internal IdP. After upgrading the APM Command Center Configuration Server to 10.7, Enterprise Manager IdP metadata are not updated to the new version. Therefore, assertion signing does not work and assertions are not trusted.
Defect DE361811 - Oracle DB Agent Granting ISCOPE_ORCL
Valid for:
 CA APM 10.5-10.7 SP1
Symptom:
 
The Oracle DB agent grants an unwanted permission that provides me with incorrect metrics.
Defect DE361010 - SOAP Faults with the .NET Agent (v10.5.1.8) Referencing wily.WCFServicesAgent.ext
Valid for: 
CA APM 10.5-10.7 SP1
Symptom:
 
An error message that references
wily.WCFServicesAgent.ext
appears in the .NET Agent (v10.5.1.8) log.
Defect DE360844 - Kubernetes Monitoring: Error On Getting Last Deployment Status for Service
Valid for: 
CA APM 10.7-10.7 SP1
Symptom:
 
Errors with retrieving deployment details cause Kubernetes monitoring to stop working.
Defect DE360217 - Update APM Documentation on Supported TLS 1.2 Cipher Suites
Valid for: 
CA APM 10.7-10.7 SP1
Symptom:
 
A list of TLS 1.2 cipher suites that the Enterprise Manager supports is not included in the documentation.
Defect DE358682 - Defect Aggregation Failed to Start
Valid for:
 CA APM 10.7-10.7 SP1
Symptom:
 
I receive error messages that defect aggregation tasks did not start. However, the tasks appear to run correctly.
Defect DE356707 - Introscope Java Agent Installer for z/OS (GEN500000000000807.tar)
Valid for: 
CA APM 10.7-10.7 SP1
Symptom:
 
Introscope Java Agent Installer for z/OS (
GEN500000000000807.tar
) does not exist as an exclusive download in Download Management. Download File Reference is also unavailable.
Defect DE355757 - Web Agent Not Reporting Under EPAgent in Workstation
Valid for: 
CA APM 10.5-10.7 SP1
Symptom:
 
When installing CA APM for SSO after I configure a web agent, I cannot see the SSO Web Agent under the EPAgent in Workstation.
Defect DE354178 - Enterprise Team Center Metric View is Missing Agents in Super Domain
Valid for: 
CA APM 10.7-10.7 SP1, Enterprise Team Center
Symptom:
 
I am unable to view all of the agents in super domain from Enterprise Team Center Metric View. 
Defect DE347862 - Marketplace Should Say Field Packs are Unsupported
Valid for: 
CA APM 10.5-10.7 SP1
Symptom:
 
The APM Marketplace states that field packs are supported by CA. The field packs are not supported.
Defect DE345213 - back-end Detection Ignores Stack Elements with Unknown Source File Name
Valid for: 
CA APM 9.1-10.7 SP1
Symptom:
 
Back-end detection ignores stack elements as backend candidates when their source file name is not a valid Java class file.
Defect DE343971 - Error in ETC Master Log - Unreachable Service on Provider
Valid for:
 CA APM 10.5 - 10.7 SP1, Enterprise Team Center
Symptom:
 
After you restart the Enterprise Team Center Master, the Provider may become unavailable under certain circumstances. The ETC Master log file contains an error that the Provider is unreachable after the ETC Master becomes available.
Defect DE343658 - Database Installation Failure
Valid for: 
CA APM 10.5-10.7 SP1
Symptom:
 
After a PostgreSQL and APM database installation, I receive an error message that the database creation failed. 
Defect DE343457 - Higher CPU Consumption When Integrating SiteMinder Policy Server with CA APM
Valid for: 
CA APM 10.2-10.7 SP1
Symptom:
 
Integration of SiteMinder Policy Server with CA APM on Red Hat Linux 6.8 causes higher CPU consumption.
Defect DE341358 - 400 Error on APM Command Center Download Package
Valid for:
 CA APM Command Center 10.7
Symptom:
 
In the 
Packages
 tab, on the 
Install Instructions
 screen, the Download Agent Package URL is visible but invalid before you create the package. If you select the Download Agent Package URL link without selecting done, the page displays a 400 Error.
Issues Resolved in CA APM 10.7 Service Pack (SP) 1
Defect DE361257 - WebLogic Server Fails to Stay Up
Valid for:
 CA APM SaaS
Symptom:
 
When instrumenting Oracle WebLogic 10.3 with Oracle 1.6 JRockit JVM with an APM SaaS agent, the agent connects, but the WebLogic Server cannot keep running.
Defect DE360347 - No Summary Alert Status Change
Valid for: 
CA APM 10.7
Symptom:
 
Summary alert does not change status, when they include an alert that is based on a non-reporting metric. For example, the summary alert does not change from red to green when a danger threshold returns to normal.
Defect DE358918 - GUID Value Causes Incorrect Transaction Trace Results
Valid for:
 CA APM 10.5.2-10.7
Symptom:
 
A 10.5.2.24 agent was deployed on WebLogic 11g with JRockit JDK 1.6. The agent appears to be reporting correctly, but a transaction trace displays incorrectly for struts2, which the agent detected out of the box. The problem is that the GUID value is always 0 (zero).
Defect DE358676 - Investigate Influence of CVE-2018-1273: Remote Code Execution with Spring Data Commons
Valid for:
 CA APM 10.5-10.7
Symptom:
 
CA APM uses a vulnerable spring.jar file.
Defect DE356250 - Error Using EPACtrl.sh on HP-UX Using POSIX Shell
Valid for:
 CA APM 10.7, EPAgent
Symptom:
 
The incorrect test command
==
was used in 10.7, instead of the correct command
=
.
Defect DE355498 - Docker Implementation Causes back-end Data Explosion
Valid for:
 CA APM 10.7
Symptom:
 
A Docker implementation that is based on multiple nodes with the same name was causing a data explosion at the backend.
Defect DE355490 - Container Flow Map Not Running
Valid for:
 CA APM 10.7
Symptom:
 
Container Flow Map does not start when Docker Monitor is installed from the host computer.
Defect DE355234 - Performance Bottleneck
Valid for:
 CA APM 10.7
Symptom:
 
A performance bottleneck occurred in a public API vertex REST call.
Defect DE354433 - Dashboard Calls Longer than 30 Sec
Valid for: 
CA APM 10.7.1 hotfix 1
Symptom:
 
Each dashboard call from the Application Triage Map to the Rest API for Average Response Time in the Metric Browser takes over 30 seconds.
Defect DE354191 - No Ability to Filter Components in Map View When Components Exceed 50,000
Valid for:
 CA APM 10.7, Enterprise Team Center Map View
Symptom:
 
Error message appears stating that components exceed 50,000 and are clamped. User who is directed to select a filter to reduce the number of components. However, the only filter option is 0 (zero), so it is not possible to select a filter to reduce the number of components.
Defect DE354184 - All Domains in Enterprise Team Center Metric View are Expanded
Valid for:
 CA APM 10.7
Symptom:
 
The user cannot collapse domains in Enterprise Team Center Metric View.
Defect DE352576 - Server Stuck after 10.5.2 Upgrade
Valid for: 
CA APM 10.5.2 hotfix 36
Symptom:
 
The agent is causing high CPU, causing the server to hang.
Defect DE352441 - Black Duck Scan Vulnerabilities
Valid for:
 CA APM 10.7
Symptom:
 
A Black Duck scan uncovered three vulnerabilities. 
Defect DE352438 - No Edit Universe Filter Bar
Valid for: 
CA APM 10.7
Symptom:
 
After upgrading from CA 10.5.2 to CA APM 10.7, the filter bar in the Enterprise Team Center Universe Editor does not appear. 
Defect DE352347 - Metric_Name_Is_Badly_Formed
Valid for:
 CA APM 10.3-10.7
Symptom:
 
CA APM received WebSphere MQ Monitor Metric_Name_Is_Badly_Formed error messages after upgrading to CA APM 10.3.
Defect DE351113 - Possible Cyber Vulnerability: Enabled Spring RestModule Using HTTP Patch Method
Valid for: 
CA APM 10.7
Symptom:
 
Determine whether CA APM is affected by vulnerability CVE-2017-8046: RCE in PATCH requests in Spring Data REST.
Defect DE351063 - Docker Installation Issues in Non-Internet Accessible Environment
Valid for:
 CA APM 10.7
Symptom:
 
Issues installing APM Docker Monitor using Docker Compose on worker nodes in an environment without internet access. 
Defect DE349166 - CEM Data Truncates to First Character
Valid for:
 CA APM 10.5.2-10.7
Symptom:
 
The TIM drops the first character of each HTTP request parameter that is processed in CEM UI defect and logs. 
Defects DE348526, DE348938 - Incorrect Historical Metric Count
Valid for:
 CA APM 10.5.2-10.7
Symptom:
 
Historical metric counter incorrect calculation of Historical Metric Count causes Docker Monitor or Kubernetes Monitor agent to reach to a metric clamp value quickly.
Defect DE353842 - Command Center Unable to Add Custom Bundle
Valid for: 
CA APM 10.5.2
Symptom:
 
A custom bundle cannot be added to an agent package. The old version of the bundle stays in the package.
Defect DE348499 - Remove Struts Cold extension from core/ext Directory
Valid for:
 CA APM 10.7
Symptom:
 
Struts cold extension files were removed.
Defect DE347813 - Team Center Hanging
Valid for:
 CA APM 10.5.2-10.7
Symptom:
 
While moving into Analysis Notebook from an Experience card, Team Center froze. 
Defect DE345517 - Business Transactions and URL Grouping Not Displayed in APM Team Center
Valid for: 
CA APM 10.7
Symptom:
 
Business Transaction traces are not displayed in APM Team Center. URL grouping is not working and not displayed in APM Team center.
Defect DE344793 - Data Access Problem on Business Transaction Change
Valid for:
 CA APM 10.5 - 10.7
Symptom:
 
An error occurs when accessing a business transaction node that has changes in a historical time range.
Defect DE347765 - Certificate Error During Web Server Monitoring
Valid for:
 CA APM 10.7, APM SaaS
Symptom:
 
The web server agent reports this error:
Truststore path or password can not be null, please configure the truststore settings by running AgentConfigTool
.
Defect DE341762 - Selection is Not Preserved in Experience View
Valid for:
 CA APM 10.7
Symptom:
 
Select a tile in Experience View, then copy and paste the URL into another browser window. Experience View shows all tiles, together with the selected tile.
Defect DE338441 - Different Results for CLW-run Monthly Report
Valid for:
 CA APM 10.3-10.7
Symptom:
 
Each time a report is generated using a Command-Line Workstation query, a random Collector does not report data.
Defect DE337168 - Cannot See Beyond the API Gateway in Map View
Valid for:
 CA APM 10.5-10.7
Symptom:
 
In Team Center Map View, users cannot see past the API gateway, even though agents are installed on both sides of the gateway. 
Defect DE336026 - Incorrect Infrastructure Component Types in Assisted Triage Evidences View
Valid for: 
CA APM 10.7
Symptom:
 
The Assisted Triage Infrastructure Components Evidence List shows a badly formed type for these components: OpenShift, Kubernetes, Amazon Web Services, and Cloud Foundry.
For example, an affected Infrastructure component might display as "[email protected]@@@@dataengine-2331422279-3hzxn" instead of "OpenShift:dataengine-2331422279-3hzxn".
Defect DE334385 - Unknown back-end Web Services
Valid for: 
CA APM 10.5.1 hotfix 51
Symptom:
 
When monitoring using the WebLogic agent and after deploying 10.5.1 HF51, an invalid URL causes unknown backend web services to display.
Defect DE332038 - No Frontend Data for Liberty on z/OS
Valid for:
 CA APM 10.2-10.7
Symptom:
 
After moving an application running on WebSphere for z/OS to Liberty for z/OS, the agent did not report frontend metrics. 
Defect DE325641 - Web Services Display as Inferred Sockets
Valid for:
 CA APM 10.5.1
Symptom:
 
In Team Center, Web Services incorrectly display as inferred sockets. 
Issues Resolved Issues in CA APM 10.7
Defect DE322924 - 275 Agents Disconnected
Valid for:
 CA APM 10.5.1
Symptom:
 
Collector disconnected agents.
Defect DE309505 - Transaction Traces for AJAX Calls Associated with Soft Page /# are not Associated with the _AJAXCalls Node in the Map
Valid for:
 Browser Agent
Symptom:
 
Transaction traces for AJAX calls associated with a soft page node (
_#/_AJAXCalls
) for Onion routes in the map do not display under Business Transactions when you select the node. (Onion routes are anonymous routes with no name.) These AJAX calls that are associated with a soft page
/#
are aggregated under a node that is suffixed with
index.html_#/_AJAXCalls
. You select the
brtmtestapp/spa/index.html_#/_AJAXCalls
node in the map. When you select the Business Transactions tab with this node selected, transaction traces for these AJAX calls are not available.
Defect DE308421 - Support Backward Compatibility for Previous Browser Agent Versions with JavaScript Aggregator in Enterprise Manager
Valid for: 
Browser Agent
Symptom:
 
Backward compatibility support for previous Browser Agent versions causes metric data from the CA Experience Collector to be aggregated incorrectly.
Defect DE297903 - Upgrading CA APM Creates PostgreSQL Backup in Inappropriate Location Due to Which Rollback Fails and Deletes PostgreSQL Rollback Data
Valid for: 
CA APM 9.1 - 10.5.2 PostgreSQL DB
Symptom:
 
During upgrade as a non-root user in Linux, restarting PostgreSQL DB using relative path of data directory results in PostgreSQL DB backup failure
Defect DE270689 - Agent Extension Load Failure and Exception After <Agent_Home> Is Moved
Valid for:
 CA APM 10.5 -10.5.1, agent extensions deployed using the <
Agent_Home
>/extensions/deploy directory 
Symptom:
 
You deploy an agent extension from the <
Agent_Home
>/deploy directory. Later you move the <
Agent_Home
> directory to another location, and change the Java arguments to refer to the new location. When you restart the agent, the extension fails to load from the new location. This error appears in agent log:
ERROR] [IntroscopeAgent.Agent] An error occurred while initializing service class com.wily.introscope.agent.extension.deployer.DeploymentManager in "Extension Deployment Service".
[VERBOSE] [IntroscopeAgent.Agent] java.lang.NullPointerException
Defect DE270688 - Java Agent Running on JVM 8u91 and Above Cannot Use HTTPS to Connect to Enterprise Managers
Valid for: 
10.5.1, Java agent (running on JVM 8u91 and above) connecting to Enterprise Manager using HTTPS
Symptom:
The Enterprise Manager default SSL certificate algorithm was disabled on JDK Version 8 Update 91 onward for security reasons. This change results in the Java agent not being able to use HTTPs to connect to Enterprise Managers.
Defect DE270033 - Incorrect Error Message Is Displayed for Lack of Disk Space in Console Mode for DB-Only Upgrade
Valid for:
 CA APM 10.5.1
Symptom:
 
When the available disk space for a database-only upgrade is less than required disk space, the installer displays an incorrect error message. 
The error message does not include the proposed upgrade directory path.
An extra O .3 GB is required
on to
proceed with backup and upgrade
Continue Upgrade Without Backup
Go Back
Defect DE248777 - EM Cluster Abandoning Metrics, Restart Required to Restore Metrics
Valid for:
 CA APM 10.3
Symptom: 
 
After a random timeframe, typically 3-4 days, the cluster drops large numbers of metrics each load balancing interval (10 minutes). Eventually most (if not all) metrics disappear and dashboard graphs go blank. A restart of all the collector services is required to restore the metrics.
Defect DE197883 - Introscope Installer Does Not Launch on Windows 10 OS
Valid for:
 CA APM 10.3 - 10.5.2
Symptom:
 
When you launch the Introscope installer on the Windows 10 OS, the installer throws this error:
Flexeraax2$aaa: C:\Users\Administrator\AppData\Local\Temp\I1468397577\Windows_Pure_64_Bit\resource\iawin32.dll not found
at Flexeraax2.af(Unknown Source)
at Flexeraax2.aa(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.init(Unknown Source)
at com.zerog.ia.installer.LifeCycleManager.executeApplication(Unknown Source)
at com.zerog.ia.installer.Main.main(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.zerog.lax.LAX.launch(Unknown Source)
at com.zerog.lax.LAX.main(Unknown Source)