Integrate with AO Platform

CA Application Performance Management (CA APM) monitors end-user business services and transactions. The Agile Operations Analytics Base Platform (AO Platform) provides common data lake services and CA Data Studio (Powered by Kibana). When CA APM connects to the AO Platform, you can view agent transaction trace information in the following CA APM Team Center views:
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CA Application Performance Management (CA APM) monitors end-user business services and transactions. The Agile Operations Analytics Base Platform (AO Platform) provides common data lake services and CA Data Studio (Powered by Kibana). When CA APM connects to the AO Platform, you can view agent transaction trace information in the following CA APM Team Center views:
  • Business Transaction Viewer - Allows a user to navigate the Team Center Map or Experience View to select and analyze cross-process transaction traces.
  • Browser Agent Waterfall chart - Allows a user to see the asynchronous relationships of a webpage, resources, and AJAX calls.
You can use this option to Integrate CA APM with CA AO Platform in following scenarios:
  • You have an existing Installation of CA APM and existing AO platform
  • To integrate the AO Platform as a stand-alone component of an existing CA APM instance
  • In case you selected Configure AO Platform Integration Later, in integrate with CA AO Platform window during CA APM installation
Review the Prerequisites
To enable this integration with CA AO Platform, you must meet the following requirements:
Collect CA AO Platform Information
Before you proceed, perform the following steps to obtain the required information for this integration.
Follow these steps:
  1. Collect the following information:
    • TENANT ID
      - If the tenant was created using the installer, the Tenant ID is
      tenantname-USERSTORE
      . For example,
      tenant1-USERSTORE
      - If the tenant is created using the Admin console, follow these steps:
      1. Log in to CA App Experience Analytics.
      2. Click
        Manage Apps
        and locate your app.
      3. Click your app.
      4. Click
        WEB APP
        to display the snippet.
      5. Note the value for
        tenantId
        .
    • Jarvis URL:
      jarvis_tomcat_hostname:jarvis_tomcat:port
    • Elasticsearch URL
      : ES_hostname:ES_port
  2. Note the information.
Integrate AO Platform as a Stand-alone Component
Perform the following steps to enable the integration if you already installed CA APM and CA AO Platform. You either already installed CA APM, or during installation you opted to Configure AO Platform Integration Later while running the CA APM installer.
Follow these steps:
  1. In the Choose Install Set window, select the
    AO Platform Integration Only
    , and click Next.
  2. In the Choose Install Folder, specify the location where the CA APM-CA AO Platform Integration files must be stored, and click
    Next
    .
    Integration Logs are installed under this directory.
  3. In the Choose Introscope Enterprise Manager Home Directory window, specify the Enterprise Manager Home Directory, and click
    Next
    .
    The AO Platform integration configurations are installed in this directory.
    The installer validates whether the Enterprise Manager is installed in the directory. On successful validation, displays integrate with CA AO Platform window.
    In case you provide an invalid Enterprise Manager home directory path, the installer prompts you to correct it.
  4. In the Integrate with CA AO Platform window, select
    Configure AO Platform Integration
    , and click
    Next
    .
  5. In the AO Platform Jarvis API Connection Details window, enter the following details and click
    Next
    :
    1. AO Platform Jarvis API URL
    2. Tenant ID that is associated with your AO platform
      The installer validates the connection to AO platform. On successful connection, displays the Elastic search Connection Details window. In case the validation fails, the installer prompts you to enter the correct information.
  6. In the AO Platform Elastic Search Connection Details window, enter the  AO Platform Elastic Search URL and click
    Next
    .
    The installer validates the connection. On successful connection, displays the CA APM-CA AO Platform Integration Pre-Installation Summary window. In case the validation fails, the installer prompts you to enter the correct information.
  7. Review the pre-installation summary of your CA APM-CA AO Platform Integration and click
    Install
    .
    The installer notifies you when the Introscope installation is complete.
    If errors occur during the installation, the installer directs you to view the appropriate component log files. For assistance, contact
    CA Support
    .
  8. Start the Enterprise Manager using the following method:
    • In Windows: Navigate to the
      <EM_HOME>
      and double-click
      Introscope_Enterprise_Manager.exe
      file.
    • In UNIX: Navigate to the
      <EM_HOME>/bin
      directory and run the
      ./EMCtrl.sh start
      command.
  9. In the Enterprise Manager command console window, ensure that it starts without errors.
    If you see that the "Introscope Enterprise Manager started" message, the Enterprise Manager is installed successfully.
You enabled the integration.