CA Unified Infrastructure Management Probes

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nfa_inventory Troubleshooting

Problem
uimpga-ga
Problem
The NFA Console screen is missing the CA UIM link after drilling in from CA UIM. The nfa_inventory logfile contains the error:
Unable to locate a wasp server to use for portal registration.
Description
You have the following setup:
  • CA UIM on one robot, UMP on another robot (same hub, different robots with different IP addresses)
  • wasp has the same IP address as UMP (which is different from the IP address for CA UIM)
The nfa_inventory probe expects wasp to have the same IP address as CA UIM.
Workaround
  1. Using a MySQL database editing tool (such as HeidiSQL), connect to CA NFA.
  2. For the reporter database, edit parameter_descriptions.
  3. For the
    portalURL
    , edit the
    DefaultValue
     to be the URL of wasp (UMP).
    http://<
    wasp_IP
    >:80/user/
    Save your changes.
  4. The CA UIM drill-back link appears in the NFA Console.
    Note: The logfile will still show that nfa_inventory is unable to locate a wasp server.