Add Maintenance Window
You can schedule a maintenance period for a required service. During the maintenance window, alarms are silenced and you will not receive any alarm notifications.
You can still monitor all the metrics such as risk, health, and availability of the devices. An alarm that raises within the maintenance time is tagged as
in the Service Analytics view. You can create a maintenance schedule for once, daily, weekly, or monthly time period. You are allowed to created multiple maintenance windows.
Steps to Enable Maintenance Window
To enable the maintenance window, follow these steps:
- From theServices Overviewpage, click the service for which you want to schedule the maintenance window.
- Click
, Add maintenance windowon theService Detailspage.TheChoose affected entitiesview opens withServicestab as default. - Click the+icon next to a service name.You can also choose to add fromAgents,Groups, andDevicestab respectively.
- In the context menu, selectAdd serviceif you want to create a maintenance window for only service and clickAdd service & sub-servicesif you want to create a maintenance window for the parent service and child sub-services. In this example, let us selectAdd Service.
- ClickCreate maintenancebutton.The Set a Maintenance Window appears.
- Name:Enter a name for the schedule.
- Description: Enter a description for the schedule.
- StartandEnd: Set the start and end times of the schedule. This field defines the duration of the schedule.
- Time zone:Select the time zone for the schedule.
- Repeat:Select theCustomoption if you want a recurring maintenance schedule.
- Every:Set the time period based on Days, Weeks, or Months.
- End:Set the end time for the recurring maintenance window using the calendar. If you do not want to end the recurring maintenance window, selectNever.
- ClickSave.The maintenance window is created for the selected service.
- To modify an existing maintenance window, click theEditoption on the Maintenance Window message.

- To delete an existing maintenance window, click theEditoption on the Maintenance Window message and clickDeleteoption.