Proxy Users and Tenants

Administrators can see and interact with
NetOps Portal
as another user or tenant by proxying that user or tenant.
As an Administrator, you can see and interact with
NetOps Portal
as another user or tenant by proxying that user or tenant. When you proxy a user, the menus, dashboards, permission groups, and user settings are proxied. When you proxy a tenant, you can see the users, items, and settings of that tenant.
When you proxy a user or tenant, the role rights and product privileges to other data sources are not proxied. The proxied user account only persists within
NetOps Portal
. If you follow a drill-down path to a data source, the user account defaults to the original user account settings.
Proxying a user or tenant is useful for the following tasks:
  • Verify permission groups and role rights.
  • Configure and test menus and dashboards for a user.
  • Configure a tenant environment.
Proxy a Tenant
Follow these steps:
  1. Hover over
    Administration
    ,
    Group Settings
    , and then click
    Tenants
    .
    The
    Manage Tenants
    page appears.
  2. Select the tenant that you want to proxy, and then click
    Administer
    .
    The
    Manage Users
    page appears.
  3. Select the user that you want to proxy, and then click
    Proxy
    .
A banner at the top of
NetOps Portal
displays the tenant (the
Administering Tenant
indicator) and the user that you are proxying (the
Proxy User
indicator).
To stop proxying the tenant and user, click the
X
next to the
Administering Tenant
or
Proxy User
indicator.
Proxy a User
To proxy a user account from another tenant, first proxy that tenant.
Follow these steps:
  1. Hover over
    Administration
    ,
    User Settings
    , and then click
    Users
    .
    The
    Manage Users
    page appears.
  2. Select the user account that you want to proxy, and then click
    Proxy
    .
A banner at the top of
NetOps Portal
displays the user that you are proxying (the
Proxy User
indicator).
To stop proxying the user, click the
X
next to the
Proxy User
indicator.