Stop Services on Windows Servers

To prepare for backing up the databases, stop the services on all of the Windows servers in your
Flow Monitoring
deployment.
Follow these steps:
  1. Log in as a user who has administrator privileges for
    Flow Monitoring
    .
  2. Click
    Start
    ,
    Control Panel
    ,
    Administrative Tools
    ,
    Services
    .
    The
    Services
    window opens.
  3. Stop the Harvester service (NetQoS Harvester service or
    Flow Monitoring
    Harvester) on each Harvester server.
  4. Wait 15 minutes for data file processing to complete.
  5. Stop the remaining
    Flow Monitoring
    services on each Windows server:
    Service
    Stand-Alone
    Harvester
    Console
    Anomaly Detector
    Flow Monitoring
    Collection and Poller Webservices
    Yes
    Yes
    N/A
    N/A
    Flow Monitoring
    Data Retention
    Yes
    Yes
    N/A
    N/A
    Flow Monitoring
    DNS/SNMP Proxies
    Yes
    Yes
    N/A
    N/A
    Flow Monitoring
    File Server
    Yes
    Yes
    N/A
    N/A
    Flow Monitoring
    Harvester
    Yes
    Yes
    N/A
    N/A
    Flow Monitoring
    Host Resolver Service
    N/A
    N/A
    N/A
    N/A
    Flow Monitoring
    Hunter Tracker Service
    N/A
    N/A
    N/A
    Yes
    Flow Monitoring
    Poller
    Yes
    Yes
    N/A
    N/A
    Flow Monitoring
    Pump
    N/A
    Yes
    Yes
    N/A
    Flow Monitoring
    Reaper
    Yes
    Yes
    N/A
    N/A
    Flow Monitoring
    RibSource
    Yes
    N/A
    Yes
    N/A
    Flow Monitoring
    NetQoS MySql
    Yes
    Yes
    Yes
    N/A
    Flow Monitoring
    NetQoS NQMySql
    Yes
    Yes
    N/A
    N/A
    Flow Monitoring
    NetQoS Reporter Manager Service
    Yes
    N/A
    Yes
    N/A
    Flow Monitoring
    NetQoS Reporter/Analyzer General Services
    Yes
    N/A
    Yes
    N/A
    Flow Monitoring
    NetQoS Reporter/Analyzer Pump Service
    Yes
    N/A
    Yes
    N/A
    Flow Monitoring
    NetQoS Reporter/Analyzer Query Services
    Yes
    N/A
    Yes
    N/A
    Flow Monitoring
    NetQoS Reporter/Analyzer Watchdog
    Yes
    N/A
    Yes
    N/A
    Flow Monitoring
    NetQoS ReporterAnalyzer Report Service
    Yes
    N/A
    Yes
    N/A
    The services and data collection stops.
  6. Wait 15 minutes for data file processing to complete.
  7. Check the following directory on the NFA console server:
    <install_path>
    \Netflow\datafiles\HarvesterWork
    When the
    HarvesterWork
    directory is empty, you can back up the database. The services are restarted automatically during the upgrade process.