Add Maintenance Window

You can schedule a maintenance period for a required service. During the maintenance window, alarms are silenced and you will not receive any alarm notifications.
You can still monitor all the metrics such as risk, health, and availability of the devices. An alarm that raises within the maintenance time is tagged as in the Service Analytics view. You can create a maintenance schedule for once, daily, weekly, or monthly time period. You are allowed to create multiple maintenance windows.
{"URL":["https://digital-oi/service-analytics/*/Services"],"customLabelGetStarted":"Add Maintenance Window","description":"concept.dita_d55ce9c4-70af-471b-8ed0-428267fa8890"}

Enable Maintenance Window

To enable the maintenance window, follow these steps:
  1. Navigate to the
    Services Overview
    page.
  2. Click the service for which you want to schedule the maintenance window.
  3. Click the Dashboard Layout.PNG icon that is displayed in the top-right corner and click
    Add Maintenance Window
    .
    The
    Choose affected entities
    view opens with the
    Services
    tab as default.
  4. Select the filter based on the following selection options:
    • Filter:
      Add filters based on your requirements.
    • Selection:
      • Specific:
        By default, the
        Specific
        option is selected. This option enables you to select the list of entities with or without a filter applied.
      • Based on Filter, Include Sub-Service:
        These options are enabled after the filter is applied.
        • Select the
          Based on Filter
          option to select all the entities displayed on the page (with the filter criteria applied).
        • Select the
          Include Sub-Service
          option to select all the child services.
        You can also choose to add from
        Agents
        ,
        Groups
        ,
        Entities
        , and
        Alarms
        tabs respectively.
  5. Select the service.
  6. To create a maintenance window for only service, select
    Add Service.
    To create a maintenance window for the parent service and child sub-services, select
    Add service & sub-services
    .
  7. (Optional) To view the selected entities, enable
    Display Only Selected
    .
  8. Click
    Continue
    .
    The Set a Maintenance Window appears.
    • Name:
      Enter a name for the schedule.
    • Description:
      Enter a description for the schedule.
    • Remove from SLO calculation:
      Select this option to exclude the SLO calculation during the maintenance window. If you select this option,
      • The SLO calculation is stopped, and only SLI is calculated during the maintenance period.
      • The Service Level Indicators widget displays this period in gray as shown:
        Click the
        Maintenance Windows
        legend to clear the gray section on the chart. For more information, see the Add Service Widgets section.
    • Start
      and
      End
      : Set the start and end times of the schedule. This field defines the duration of the schedule.
    • Time zone:
      Select the time zone for the schedule.
    • Schedule:
      Select one of the following options:
      • Does not repeat:
        Select this option if you do not want a recurring maintenance schedule.
      • Days, Weeks, and Months:
        Select the required value and Schedule Ends (end time for the recurring maintenance window).
  9. Click
    Save.
    The maintenance window is created for the selected service.
  10. To modify an existing maintenance window, click the
    Edit
    option on the Maintenance Window message.
  11. To delete an existing maintenance window, see the
    Delete a Maintenance Window
    section in Maintenance Window.