Installation Requirements and Considerations

Review the following information before you install
DX NetOps Performance Management
.
This article includes:
Installation Requirements
DX NetOps Performance Management
supports the following operating systems and versions unless otherwise specified:
Operating System
Tested
Should work
Notes
Red Hat Enterprise Linux (RHEL)
RHEL 6.6 (kernel version 2.6.32-504)
RHEL 6.7 (kernel version 2.6.32-573)
RHEL 6.8 (kernel version 2.6.32-642)
RHEL 6.9 (kernel version 2.6.32-696)
RHEL 6.10 (kernel version 2.6.32-754)
RHEL 7.3 (kernel version 3.10.0-514)
RHEL 7.4 (kernel version 3.10.0-693)
RHEL 7.5 (kernel version 3.10.0-862)
RHEL 6.6 and above/7.3 and above
RHEL installations offer packages and add-ons.
DX NetOps Performance Management
supports a minimal install environment for RHEL.
Oracle Linux (OL)
OL 7.3 (Red Hat-compatible kernel version only)
OL 7.3 (kernel version 3.10.0-514)
OL 7.x
SUSE Linux Enterprise Server (SLES)
SLES 12 SP2 (SLES 12.2) kernel version 4.4.103
SLES 12 SP2/3/4/5
Root or Sudo User Access
Administrative privileges are required to install the software. Typically, the root users installs the software. In some environments, unrestricted root user access is not available.
If root user access is not available, configure a sudo user with access to a limited set of commands.
If you install the components with a sudo user account, add the
sudo
prefix to commands that require the same user as the service owner, such as restart commands and SSL set up.
NetOps Portal
Access Requirements
Supported Web Browsers
NetOps Portal
supports the following web browsers:
  • Google Chrome 70.x and later
  • Microsoft Internet Explorer version 11
  • Microsoft Edge version 42.x and later
  • Mozilla Firefox 60.x and later
Use the latest production-level versions of these browsers whenever possible.
Other Requirements
  • NetOps Portal
    supports a minimum screen resolution of 1280x1024.
Virtual and SAN Environment Requirements
Review the CA Support Statement for Running CA Infrastructure Management Products in Virtualization and SAN Environments document. This document discusses the policies for installing and operating Infrastructure Management products on virtualized servers or Storage Array Networks (SAN).
You must be logged in as a registered user to view documentation on Broadcom Support.
Package Requirements
The installer for each component requires the following packages:
Components
Packages
All (SLES)
  • dialog
  • mcelog
  • zip
  • unzip
All (RHEL 7.x, OL)
  • dialog
  • mcelog
  • zip
  • unzip
  • chrony
All (RHEL 6.x)
  • dialog
  • mcelog
  • zip
  • unzip
  • glibc
NetOps Portal
(SLES)
  • fontconfig
  • libaio1
  • libnuma1
  • wget
NetOps Portal
(RHEL 6.x)
  • fontconfig
  • libaio
  • libaio-devel
  • numactl
  • wget
NetOps Portal
(RHEL 7.x, OL)
  • fontconfig
  • libaio
  • libaio-devel
  • numactl-libs
  • wget
Data Repository (RHEL 6.x, RHEL 7.x, SLES, OL)
  • bc
  • pstack
    For RHEL 7.x, this package is included in the
    gdb
    package.
  • gstack
    For RHEL 7.x, this package is included in the
    gdb
    package.
Data Collectors (RHEL 6.x, RHEL 7.x, SLES, OL)
  • at
Common Considerations
  • Install each component on a separate system.
  • Verify that all your servers meet the minimum requirements and sizing guidelines.
    To provide high availability for your data, future scalability, and best end-user experience, deploy the data repository as a cluster.
    For information about the sizing requirements, see the
    DX NetOps Performance Management
    Sizing Tool
    .
    If the sizing tool recommends a low-scale deployment, see Install a Low-Scale System.
  • If you plan to stand up
    DX NetOps Performance Management
    in the cloud, see Review Cloud Sizing Guidelines.
  • Time synchronization using NTP is required. Start the NTP daemon on Linux if it is not running. All machines must use the same NTP server.
Except for anti-virus, system management, and time-synchronization software, do not install third-party software, especially third-party network monitoring software, on the same server as
DX NetOps Performance Management
components. Third-party software can interfere with the monitoring abilities of the CA system, and could void the warranty.
If you install third-party software on a CA system, CA Support might ask you to uninstall this software before troubleshooting an issue on the server.
Multi-tenant Deployment Considerations
In a multi-tenant deployment, note the following information:
  • DX NetOps Performance Management
    shares the data aggregator between tenants. The information for each tenant is secure and other tenants cannot view this information.
  • In a standard tenant deployment, each tenant has a dedicated data collector. A tenant can have more than one data collector. For multiple tenants that reside in the same IP routing space, you can configure
    DX NetOps Performance Management
    to use fewer data collectors.
    For more information, see Tenant-Agnostic Data Collectors.
  • Where a managed service provider is monitoring devices for multiple tenants, you can install the data collector at the MSP site.
    This setup requires the data collector to gain access through a tenant firewall to poll the devices that are being managed.
DX NetOps Performance Management
Connectivity
In a firewall-protected environment, certain ports must be open.
The following diagram shows the required ports for a hardened environment with a single data aggregator:
Port_Diagram
Port_Digram
Allow
DX NetOps Performance Management
communications to function properly by opening the following ports:
Throughout the documentation, ports 8182, 8382, 8582, 61617, 61619, 61621, and 61623 appear as suggested port numbers for secured communications. In the instances where these ports appear, you can use any value that you want as long as no other processes are using it.
NetOps Portal
Server
Function
Protocol and Port
Clients
Web Client and data aggregator authorization
HTTP 8181/HTTPS 8182
The Web Client default port for
NetOps Portal
. Also used by the SSO Service, Event Manager, and Device Manager. See Web Clients.
NetOps Portal
services
MySQL
TCP 3306
Enables communication to the MySQL database (inbound) from the
NetOps Portal
services for the SSO Service, Event Manager, and Device Manager.
NetOps Portal
services
SSO
HTTP 8381/HTTPS 8382
Enables communication between
NetOps Portal
and the SSO Service.
NetOps Portal
services
Device Manager
HTTP 8481
Enables communication between
NetOps Portal
and Device Manager.
NetOps Portal
services
Event Manager
HTTP 8281
Enables communication between
NetOps Portal
and the Event Manager.
NetOps Portal
services
Web Client and data aggregator authentication
HTTP 8381/HTTPS 8382
Enables communication between client computers and the
NetOps Portal
server. Also enables log in using the single sign-on (SSO) authentication component SSO Service.
Web Clients
DX NetOps Performance Management
HTTP 8281
Enables communication between the Event Manager and the data aggregator.
Data aggregator
DX NetOps Spectrum
TCP 8281
Enables communication between
DX NetOps Spectrum
OneClick server and
NetOps Portal
.
DX NetOps Spectrum
DX NetOps Spectrum
TCP 8481
Enables communication between
DX NetOps Spectrum
OneClick server and Device Manager.
DX NetOps Spectrum
CA Business Intelligence
HTTP 8181/HTTPS 8182
Enables communication between
CA Business Intelligence
and
NetOps Portal
.
CA Business Intelligence
Lightweight Directory Application Protocol (LDAP)
TCP 389
Enables clear-text communication between
NetOps Portal
and the LDAP server.
NetOps Portal
LDAP
TCP 3268
Enables clear-text communication between
NetOps Portal
and the LDAP server.
NetOps Portal
LDAP
TCP 636
Enables clear-text communication between
NetOps Portal
and the Secure LDAP server.
NetOps Portal
LDAP
TCP 3269
Enables secure communication between
NetOps Portal
and the LDAP server.
NetOps Portal
Secure E-mail Server
TCP 25, TCP/TLS 25, 587
Enables communication with secure email server.
NetOps Portal
Data Aggregator Server
Function
Protocol and Port
Clients
Data aggregator API and fault-tolerant data aggregator proxy
HTTP 8581/HTTPS 8582
Enables communication for the data aggregator.
Web clients, data collector
Fault-tolerant data aggregator proxy
TCP 8300, TCP/UDP 8301, TCP 8500
In fault-tolerant environments, enables communication between the fault-tolerant proxy server and the data aggregators. The port must be open on the fault-tolerant proxy and on the data aggregators.
Fault-tolerant data aggregator proxy
ActiveMQ
TCP/AMQ 61616/AMQ SSL 61617
Enables ActiveMQ traffic between the data collector and the data aggregator.
Data collectors
ActiveMQ
TCP/AMQ 61618/AMQ SSL 61619
Enables poll response delivery traffic between the data collector and the data aggregator.
Data collectors
ActiveMQ
TCP/AMQ 61620/AMQ SSL 61621
Enables distributed IREP traffic between the data collector and the data aggregator.
Data collectors
ActiveMQ
TCP/AMQ 61622/AMQ SSL 61623
Enables large data transfers between the data collector and the data aggregator.
Data collectors
Fault-Tolerant Data Aggregator Proxy Server
Integration Component
Protocol and Port
Clients
Fault-tolerant
DX NetOps Performance Management
HTTP 8581/HTTPS 8582
In fault-tolerant environments, enables communication between
NetOps Portal
and the fault-tolerant proxy.
NetOps Portal
Data Repository Server
Function
Protocol and Port
Clients
DX NetOps Performance Management
TCP/UDP 5433
Enables communication between the data aggregtor and the data repository for Java database connectivity.
Data aggregator
DX NetOps Performance Management
TCP/SSH 22
Enables Vertica administration and backup utilities to run communicate between nodes.
Data repository
DX NetOps Performance Management
TCP/UDP 4803
Enables Vertica communication between nodes.
Data repository
DX NetOps Performance Management
UDP 4804, TCP 5434, UDP 6543
Enables communication between the data repository and the Vertica database.
Vertica
DX NetOps Performance Management
TCP 50000
Enables the data repository host to access the custom
rsynch/ssh
on the backup and disaster recovery hosts.
Data repository
DX NetOps Virtual Network Assurance
Server
Function
Protocol and Port
Clients
DX NetOps Spectrum
HTTP 8080/HTTPS 8443
Enables communication between
DX NetOps Spectrum
and
DX NetOps Virtual Network Assurance
.
DX NetOps Spectrum
DX NetOps Performance Management
HTTP 8080/HTTPS 8443
Enables communication between the data collector and
DX NetOps Virtual Network Assurance
.
Data collector
Web clients
HTTP 8080,9990/HTTPS 8443
Enables communication between web clients and
DX NetOps Virtual Network Assurance
.
Web clients
DX NetOps Spectrum
Server
Function
Protocol and Port
Clients
DX NetOps Performance Management
HTTP 8080/HTTPS 8443
Enables communication between
NetOps Portal
and
DX NetOps Spectrum
.
NetOps Portal
DX NetOps Spectrum
HTTP 80, 8080/HTTPS 443,8443
Enables the OneClick web client to access
DX NetOps Spectrum
.
Web client
DX NetOps Spectrum
HTTP/S 9443
Web app client
DX NetOps Spectrum
UDP 162
Enables managed devices to traps to
DX NetOps Spectrum
.
Managed devices
DX NetOps Mediation Manager
Server
Function
Protocol and Port
Clients
DX NetOps Mediation Manager
HTTP 8880
Enables communication from web clients to
DX NetOps Mediation Manager
.
Web clients
DX NetOps Performance Management
TCP 29599 / Netty Dynamic
Data collectors
DX NetOps Network Flow Analysis
Server
Function
Protocol and Port
Clients
DX NetOps Performance Management
HTTP 80
Enables communication between
NetOps Portal
and
DX NetOps Network Flow Analysis
.
NetOps Portal
DX NetOps Performance Management
HTTP 8681
Enables communication between
NetOps Portal
and
DX NetOps Network Flow Analysis
.
NetOps Portal
DX NetOps Performance Management
HTTP 8981
Enables communication between
NetOps Portal
and
DX NetOps Network Flow Analysis
.
NetOps Portal
DX NetOps Performance Management
HTTPS 443/8681
Enables communication between
NetOps Portal
and
DX NetOps Network Flow Analysis
.
NetOps Portal
DX NetOps Performance Management
HTTP 8281
Enables communication between
DX NetOps Network Flow Analysis
to
NetOps Portal
.
NetOps Portal
Device management
UDP 9995
Enables communication from flow exporters.
Network devices
CA Application Delivery Analysis
Server
Function
Protocol and Port
Clients
DX NetOps Performance Management
HTTP 80
Enables communication between
NetOps Portal
and
CA Application Delivery Analysis
.
NetOps Portal
DX NetOps Performance Management
HTTP 8681
Enables communication between
NetOps Portal
and
CA Application Delivery Analysis
.
NetOps Portal
Network device monitoring
UDP 161/ICMP
Enables Simple Network Management Protocol (SNMP) and Internet Control Message Protocol (ICMP) between data collectors and devices.
Data collectors