Data Source Test Fails
I test a data source during the registration process, but the test fails.
Do the following:
- Verify the DNS hostname or IP address of the server where the database for the data source is installed.
- Try running the data source registration. The data source registration might succeed even if the test failed.
- Check the logs for registration failure information. For more information, see Data Source Registration Fails.
If the failure occurred with a Data Aggregator data source, verify that it is running. Access the following URL:
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The web service status indicates whether the Data Aggregator is running.
If the failure occurred with a data source other than a Data Aggregator, check the application log file (PC/logs/application.log) for a corresponding event. The log entry includes the URL that CA
NetOps Portaluses to communicate with the data source, as well as a stack trace.