Manage Devices

You can view details for monitored devices and can view their associations with device collections, components, monitoring profiles, and metrics. You can also view a Filter Report. This information helps you see information in context, such as which monitoring profiles are being used to poll device components.
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HID_View_Monitored_Devices
You can view details for monitored devices and can view their associations with device collections, components, monitoring profiles, and metrics. You can also view a Filter Report. This information helps you see information in context, such as which monitoring profiles are being used to poll device components.
Some features require administrator privileges.
Monitored devices are manageable or pingable (accessible). Inaccessible devices are not monitored devices.
The following device types are supported:
  • Routers
  • Switches
  • Servers
  • Pingable Devices
Manage the Device Details
To do any of the following tasks, go to the Details tab of the Monitored Devices page:
  • View and edit device details.
  • Rediscover a device.
  • Reconfigure components for any configuration updates.
Follow these steps:
  1. Hover over 
    Administration
    , and click 
    Monitored Items Management: Monitored Devices
    .
  2. Do one of the following tasks and select a specific device:
    • On the Tree View tab, select
       Device by Collection
       or 
      Device by Monitoring Profile
       from the drop-down. Select a specific device from the corresponding tree view.
    • On the Search tab, search by host name, device name, or IP address. You can enter a partial name or IP address to return a list of devices that contain that partial match. Wildcards and regular expressions are not supported.
  3. Select the
    Details
    tab. View details for the selected monitored device.
  4. Edit any of the following fields:
  5. To rediscover the device, click
    Rediscover
    . The following set of attributes can be updated as a result of this discovery:
    • System name
    • Hostname
    • Device type (as it appears in CA
      Performance Center
      )
    • Location
    • Vendor
    • Device description
    • Device model
    You cannot rediscover CAMM devices.
  6. To verify that the device was rediscovered, look for the event that the rediscovery triggered.
  7. To pause polling of the device, click 
    Stop Polling
    . Automatic change detection is disabled. You can manually update metric families or run the rediscovery.
    You cannot stop the polling of CAMM devices.
  8. To resume polling, click 
    Start Polling
    .
  9. To reconfigure components for any configuration updates, see Device Reconfiguration.
View the Polled Metric Families for a Device
To view the components of monitored devices, go to the Polled Metric Families tab of the Monitored Devices page. View the total set of metric families that are polled on a device and their poll rates. This total set is based on the consolidation of all the monitoring profiles on the device.
Follow these steps:
  1. View the Polled Metric Families table. This table includes the following columns:
    • Metric Family
      View the metric families polled on the device.
    • Vendor Cert
      View the vendor certifications that are used for each metric family. When Vendor Cert Priority Grouping is occurring on a device, more than one row appears on this tab. One row appears for each vendor certification that is used for a metric family.
    • Status
      View whether the device supports the metric family.
    • Last Discovered
  2. View the Components table. This table shows the polling status on the components for a metric family component that was previously discovered. One of the following values displays in the Status column:
    • Active
      The component is being polled.
      CAMM devices show Not Polled in the SNMP Poll Rate column.
      CA Performance Management
      does not poll CAMM devices.
    • Inactive
      Polling has stopped on the component because the metric family is no longer monitored for the device.
    • Not Present
      The component no longer exists on the physical device. Polling is stopped on the component. You can view historical data for reporting purposes. By default, these components are not synchronized with CA
      Performance Center
      . To enable this option, select
      Synchronize items that are no longer present
      in the
      Edit Data Source
      dialog on the
      Manage Data Sources
      page in
      Performance Center
      .
  3. To reconfigure components for any configuration updates, see Device Reconfiguration.
View More Device Details
To view more device details, go to one or more of the following tabs:
  • Monitoring Profiles
    Select a device collection to view the associated profiles names. Hover over a profile to see the description.
  • Threshold Profiles
    View the threshold profiles that are applied to the selected device due to the groups to which the device belongs.
  • Metrics
    View a list of metrics that this device supports. Select a metric family to view the following details:
    • The backing vendor certification
    • The vendor source (the MIB table source is displayed if it is an SNMP vendor certification)
    • Whether the metric is collected
    • The expression that is used to calculate each metric
  • Filter Report
    View which interface filter criteria were used during the component monitoring. The tab also shows a report of all of the interfaces that are identified on the device. The tab shows whether the interfaces matched the specified filter criteria. If you change the rules on a custom monitoring profile, the Interface Filter Criteria pane does not reflect those changes. If you disassociate the monitoring profile from a group, the Interface Filter Criteria pane does not reflect those changes. Rediscover the device to filter the interfaces using the changes made to the filter criteria and monitoring profile.
  • Events
    View the events that have occurred on the selected device.