Configure Notifications

Configure notifications for events that come from a data source to the Event Manager. The incoming events are evaluated against the conditions that you configure for the notification criteria. Only when the criteria are met does Event Manager take a notification action. If an event does not trigger a notification, the event can still be displayed in the Event List.
capm350
HID_Notifications
Configure notifications for events that come from a data source to the Event Manager. The incoming events are evaluated against the conditions that you configure for the notification criteria. Only when the criteria are met does Event Manager take a notification action. If an event does not trigger a notification, the event can still be displayed in the Event List.
A user only configures and receives notifications for events for an item in a group to which the user has access.
Create an SNMP profile with the outgoing trap port (typically 162) before creating the notification.
Consider the following information:
  • Users cannot see the notifications of other users.
  • The action to delete event notifications does not affect the actual or future events.
Configure Notifications
To automatically send a message related to events, configure a notification.
Follow these steps:
  1. Go to
    Administration
    ,
    Notifications
     or
    User Settings, Notifications
    .
  2. Click
    New
    .
  3. Specify a name and description, and click
    Next
    .
  4. Select the groups that generate events to trigger the notification, and click
    Next
    .
  5. Select conditions for the notification, and click
    Next
    .
  6. Specify the notification actions:
    • Email
      Sends email notifications to one or more recipients when an event is raised or cleared. Provides a link in the email to the context page for the device or component that triggered the alarm.
      To use the hostname in the URL instead of the IP address of the
      Performance Center
      host, configure the Web Site Host. For more information, see Update Performance Center Website Settings.
      Supported roles:
       Users with a role that contains the Create Notifications role right and Event Manager access can configure email notifications. However, the Administrator role must first specify an SMTP server.
      In the Email tab, select Enable, and configure the email notification settings.
      To include the device name for events triggered on components, use the Item Parent Name property.
      To create or update a notification email template, select Save or Update Email Template. Changes to templates do not affect existing messages.
    • Trap
      Sends trap notifications to fault or network management system (NMS) in your environment, such as
      CA Spectrum
      . Multiple destinations are supported, but the first destination is required. 
      Two MIB choices are available in the Notifications wizard to provide compatibility for existing customers.
      Supported roles:
       Users with the Administrator role (global administrators) can configure trap notifications. Administrators must also have product privileges to Event Manager and data sources that create events.
      The trap receivers must be preconfigured to receive traps. Each destination can have its own configuration regarding SNMP community and IPV4 destination. To receive and decrypt SNMPv3 traps, the SNMP profile for the trap receiver should match this notification configuration. For more information, see SNMP Profiles. For more information about trap formats, see the corresponding NMS documentation for your trap receiver.
      While CA Spectrum can receive traps, this method is not the preferred method to integrate with CA Spectrum. For more information, see the CA Spectrum documentation.
  7. Click
    Next
    .
    CA Performance Management
    saves the notification and sends messages when the selected conditions occur.
Manage Notifications
Administrators can view, create, or delete notifications from the Administration, Notifications menu in the user interface. The Notifications option only appears when Event Manager is enabled and in a synchronized state of Available.
As a Default Tenant Administrator, you can create a notification for a tenant administrator or tenant user by working in a real user context. Log in as a tenant administrator or tenant user. The Default Tenant administrator can also administer the tenant, and then proxy to the user to create a tenant-scoped notification.
Administrators can also use the Event Manager API. Access the self-documenting interface on the Event Manager host using this URL:
http://
hostname:
8281/EventManager/webservice/notifications/documentation
Users can create email notifications from the My Settings, Notifications menu.